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Camping World in Chattanooga, Tennessee - Disappointed

2.8
Details
Great and all smile until papers signed. Was verbally told they would deliver and set up. No set up only delivery. First lie. Told them it was very messy and nasty. Said they could do it anyway. They got stuck. Then THEY DAMAGED IT and now are arguing about coming to fix it. The finance guy was clueless on term changes. Just expected me to sign without looking or asking. Stay away!
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Review
#1359823 Review #1359823 is a subjective opinion of poster.
Reason of review
Damaged or defective

Camping World - How not to buy a camper

No natter what you do get all your quots and conversations in writing or it will come back to bite you. Hard... I brought a 2019 Rockwood Mini Lite from Myrtle Beach Camping World I started to have problums from the start, he said she said kind of crap that you would not expect from self proclimend Worlds lLargest dealer. In the end all I can say ( that my fathet told me buyer be ware) is that protect yourself as a buyer. But on the bright side I can say that Whitney Lrstetlr(GM) did listen to my concerns and did make things right to the best of her abilities. Wold I buy from Myrtle Beach Camping World again? I cant say for sure . more than likly yes. I will say their service department dose try hard. But rember you and you alone are are your best advocate. Good Camping.
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Review
#1359045 Review #1359045 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - Service Dept

1.0
Details
Had a service appointment for the slides not working on a 2012 travel trailer. I had already pinpointed the problem down to the pump/motor. 8 days later they finally looked at it and called me on the ninth day to tell me I NEEDED a new motor/hydraulic pump. $1,500. plus freight to replace the hydraulic pump (pump $1,000 and labor $500). I thought no way! Took it home and to make a long story short, I unscrewed 2 screws pulling the assembly and manually turned the motor. No leaks, no jams. I thought maybe its the solenoid. Ordered a solenoid online and received it two days later. Probably spent a toal of an hour of my novice time on removing and installing everything. IT WORKS FINE!!!! CW wanted $1,500 plus freight for what amounted to a $19 solenoid and under an hour of my novice time. ALL WORKS FINE! Crooks!
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Review
#1358948 Review #1358948 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
CW develop some honesty

Camping World in Berkley, Massachusetts - RUN!!!!

1.3
Details
I read the reviews before purchasing my 2018 travel trailer on 06/04/18, I thought to myself no way they can be that bad, people are being "dramatic", well shame on me, I have had nothing but problems with this camper and as of today there was a lead from the roof of one of the sliders last me that soaked the inside of my camper, I have left several message with not a single return call even talking the sales lady first that sold us the camper, who put us through to their god awful service dept. thinking of just dropping it back in their lot and taking them to court for selling me a 30,000 camper with more problems than I can speak of and they dont stand behind commitment!!! RUUUNNNNNN
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Review
#1358502 Review #1358502 is a subjective opinion of poster.
Product
Cons
  • Customer service
Reason of review
Damaged or defective
Loss
$30000

Camping World - Horrible service department!

1.9
Details
Going on 3 months and 3 trips to get 4 VERY simple warrenty repairs on our 2018 Cougar 5th wheel! Very dissatisfied with the service department at the Campining World in St George, Utah! BUYER BEWARE Kathleen Tyler
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Review
#1358480 Review #1358480 is a subjective opinion of poster.
Reason of review
Order processing issue

Camping World - Very unhappy with the service, at campingworld in Wentzville

1.0
Details
Unhappy with the way service dept, takes months to repair our camper. Not happy at all with them. Never buy their again.
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1 comment
Anonymous
#1565819

With all these mad customers on line why would you ever darken there door. No surprises here.

They do not care about repeat customers. Just cheat the one that here buy. Just stay away duh they only care about the sale service is bad at all of them.

Wish up shoppers a business this bad cannt last. They destroy them self

Review
#1358455 Review #1358455 is a subjective opinion of poster.
Reason of review
Order processing issue

Stay the *** away from camping world. Lousy service and wil

Live 2/12 hours away. Bought some parts for camper that did not work. Salesman told us they would and now want give our money back or give a store credit. Will never set foot back in camping world. Advise others to find a different place to shop
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Review
#1358194 Review #1358194 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Concord, North Carolina - Paid for a 45 point inspection of a 15 year old Motor home and they didn't find any of the issues wrong that we knew about

2.0
Details
We Paid $300 for a 45 point inspection of a 15 year old Motor home and they didn't find any of the issues wrong that we knew about. It was clear that they did a 5 minute walk through and didn't check any of the water, AC, Heat or appliances. They listed 10 unimportant obvious things like the outside latch to storage door is broken and the smoke detector was out of date. We later found many problems they didn't, like a leak, or water heater problem. They told us it would be 4 days and after the 5th day, no one had returned our calls. When we went to the location, the customer service staff was not educated on how to deal with customers. They were short and snippy and gave us the run around. Sent us on a long walk to pick up our RV parked down the road a ways, saying keys were in the RV. When we got there there were no keys and we had to walk back and stand in line again. They didn't give us what we paid for and wouldn't give us a refund.
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Review
#1358147 Review #1358147 is a subjective opinion of poster.
Pros
  • Variety of product to choose from
  • Selection of c
  • Selection of camping products in the store
Cons
  • Service dept and no customer service
  • Incompetence
Reason of review
Bad quality
Loss
$310
Preferred solution
Full refund

Camping World - Not returning phone calls

2.2
Details
Bought the camper in April 2018. Campers pull out has heavy leakage when it rains no one will return our calls. Feel we were lied to from the sales man we were told to take it out a few times before we Brought any issues to them we’ve had issues and now they won’t do nothing about it
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Review
#1358095 Review #1358095 is a subjective opinion of poster.
Reason of review
Poor customer service

Response from camping world

Responses from camping world 1 of 2 FRM:campingworld@rv.com SUBJ:Camping world MSG:Thank you Mike! What are any inconveniences you have dealt with and what is going well (Con't) 2 of 2 with your RV? Send free txt msgs @ www.onlinetextmessage.com(End) My reply We want to thank-you for reaching out to us regarding our repair work. I personally fixed most items. Things we personally fixed after leaving your shop -thermostat , kitchen cabinets , Bottom of shower where it came loose, Things CW fixed. Black water flush back flow, We are still getting error codes from level jacks. The convention oven still makes a horrible noise Heather said we could have one day of extended warranty. Not sure what that would cover. Thanks again for your concern but these are the items that were left with. Response from camping world 1 of 2 FRM:campingworld@rv.com SUBJ:From Marc MSG:This is not incorrect sir. We know what we did and have fixed everything. Send free txt msgs (Con't) 2 of 2 @ www.onlinetextmessage.com(End) Marc Not only was I inconvenienced I was called a lier . Camping world records do not match what was done. Proof to this is sitting in my driveway. I hope the best for you and hope you have better success with other customers. Mike
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Review
#1357966 Review #1357966 is a subjective opinion of poster.
Reason of review
Bad quality