Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Camping World in Hickory, North Carolina - DISRESPECTFUL,LIEING *** SERVICE FROM top to bottom.

Do not order parts,will not answer when you call you have to go up there 4to6 times a month sometimes more then they say we ordered parts there coming to your address 3 weeks latter still no parts sell camper to retired couple. When got home it had been used some one *** in the toilet they say its not used people do that from time to time then they say customers dont care bed has been let down slept in gauges for toilet broke always says full thats the only thing they fixed.Had camper 5 months only camped 3 times because of issues that could be fixed still under warrenty but that dont mean nothing to them stays at there poor excuse for a service department cant camp lost money for reservations stayed up there 22 days in the same spot at service depart ment and never got touched finnaly went picked up set another appointment and still the parts never camw in went to pick up a gain got home noticed that gutter down spout was missing on left top front and it has almost a tube of silicone used to cover up where it got hit or something on there lot and did not bother to even let my DAD know about it someones trying to hide it want answer calls or messages still trying to get hold of them there tomany chiefs and not enough indians theres a lot more but im tired of writeing if you like liars and *** service this the place to go because they dont give a rats butt about people exspecialy older folks thats damn shore what it seems like d'so i hope they see this And may be a upper boss manager or somebody with a set of balls that can get something done.
View full review
1 comment
Anonymous
#1577977

what location ?

Review
#1376412 Review #1376412 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World in Orlando, Florida - Service Appointment

I wanted to make a routine service appointment for my C class at the local Camping World. I had never dealt with Camping World prior to this time. I went to their glowing service web site inviting me to make an appointment with their highly skilled service facility and they would get back to me shortly. I filled out the online form and submitted it. No one ever contacted me. About a week later I filled out the online form again. Still no response. I have since read many of the Camping World horror stories on different web sites and because of all the heavily negative comments I will no longer attempt to use them. I am convinced that the one thing Camping World does really well is shooting themselves in the foot....and if they miss, they will move the foot and try to shoot it again. They are their own worst enemy.
View full review
Review
#1376140 Review #1376140 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Oakwood, Georgia - They selling dreams, more like nightmares!

1.0
Details
I bought a camper in april 2017, first trip heat went out, sec time A/c went out, 3rd thermostat was not wired, 4 th time hot water heater went out, 5th time Ac had recall, 7 wks later got it back. carried it back ac rattles they said it was a recall, the same recall they just fixed. Carried it back ac leaking on bed condensation was not draining on ground. 6 wks later, get this, he called and said he let it run for hours no leaks I said its not running out on ground he no. I said thats the problem its surposed to leak on ground, how stupid can u get where do u think the condensations was going. After calling 3wks no return calls I found some great people that took it in on a trade for a new one something i ask them to do repeated, of course no help. Out of 16 months they had it 6 months and charged me for repairs. YALL KEEP SELLING MEMORIES MY CASE NIGHTMARES!!!! I think yall owe me for all the great trips I missed out on! Oh custermer service sucks! Oakwood,Ga.
View full review
1 comment
Anonymous
#1661180

Who took it in for you? I have a similar situation with mine (Differen't camping world) and the trade value they're offering is crazy.

Review
#1375313 Review #1375313 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Full refund

Camping World in Brockton, Massachusetts - Great Customer Service

5.0
Details
I want to thank Jean Lanoue in the Sales Dept. for the being so patient and helping us choose just the right camper for our family. We couldn't be happier with our purchase. I recommend Camping World to all my family and friends and I will refer them to Jean Lanoue for great Customer Service. We saw several campers and he was very patient as we looked and asked many questions. We are lookind forward to camping with our new camper in the spring and also purchasing many items from the camping store. Thanks Again for the great service!! Jim and Helena Hansen
View full review
Review
#1375202 Review #1375202 is a subjective opinion of poster.
Pros
  • Great service from jean lanoue
Reason of review
Good customer service

Camping World in Meridian, Idaho - The worst

1.0
Details
Go to Bish's next door for better service and prices. Service is so so if you're buying a new RV, but horrible otherwise. They put a hold on funds when I ordered online, then charged me again when the item was shipped. I was told the hold would be released in "a few days". What if I didn't have enough money in my account for twice the amount of my order? They could have easily over drafted my account but no one seems to care. This is a horrible policy, I wonder how many people it has screwed over. The service department is a joke. I had an 8 AM appt on Monday. When I dropped our trailer off they informed me it would get put in line and looked at sometime in the next 10 days. WHAT? Why do I have an appt? I decided to give them another chance and they raped me for $4 a gallon for propane. I can get it down the street for 1/3 that price NEVER AGAIN YOU LYING THEIVES!
View full review
Review
#1374795 Review #1374795 is a subjective opinion of poster.
Reason of review
Order processing issue

Camping World in Saint Peters, Missouri - Terrible service dept

The people working in camping worlds service dept in St. Louis have no idea as to servicing motor homes. I went back several times with the same complaints regarding work the supposedly fixed. Ended up having to another company to get my problems fixed correctly. Don’t bother calling their headquarters. They will not return your calls.
View full review
Review
#1373398 Review #1373398 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World in Marietta, Georgia - Disappointed

3.7
Details
I am very disappointed in Camping World in Calera, Alabama. I took my camper to them around July 14th for fire damage. I expressed my feelings of how excited they excepted to work on my camper. I also told them I already had a Camping trip planned for late October and they said no problem. So my camper is still sitting in there lot. They have had every excuse from my insurance was helping and my insurance has called and called trying to get this matter settled. I was told my camper would be the next one in on September 24 by September 25 and they denied that they told me that. My insurance State Farm sent check over 3 weeks ago. I really upset with Camping World in Calera, Alabama. I dropped by last Monday and Camping looks so nasty I couldn’t even get in it. Just don’t know where to turn or who to turn too. Please help !!!
View full review
1 comment
DilapidatedDragonfly
#1574048

I have had outrageous problems with the CW in North Little Rock, Arkansas. I will post a FULL “review” after they repair the damage THEY did to my fifth wheel inside and out, which was done last year.

Plus numerous things that were supposed to be done while still under warranty. Instead of completing all the repairs, they chose to kept my RV from November until March this year. Warranty expired March 31,2018. Now they say they won’t do anything except the damage they did to outside of RV, bc warranty expired.

We’re giving them one last chance to finish all repairs and damages they caused. We’re still camping in Alabama because the rear AC leaked water onto our bed and on our bed and tv. Both are under the return air vents. CW refuses to do anything thing!

Even though this problem start the very first night we took possession. It’s happened at least 3-4 times and we took it in for repair. Problem has never been resolved. Call your state attorney general’s office.

They helped me last year. Looks like I’ll be calling them again.

Review
#1372895 Review #1372895 is a subjective opinion of poster.
Reason of review
Order processing issue

Camping World in Albuquerque, New Mexico - Do not waste you time or money

1.4
Details
Prices seem good but in the end you will pay so many fees that 10 to 15 thousand dollars will be added to you final price. Other places that RVs will not and do not add the fees Camping World will charge you. The saleman said they would clean the RV before we picked it up and they did not. I was not with my husband when he picked it up otherwise I wod have jad it done before we left. Shannon the salesman is very degrading and disrespectful. When he talked to me he scolded me on the price among other things. Unprofessional and will completely rip you off. If you pay attention to the contracts they will say for example your RV is $20,000 bit then they charge you higher intrest that other place will give you, they also inflate their taxes and registration fees. If you look at your payment, they will show you the number you want to see. And the contract will say for example final purchase price. $23,000....okay I can do that, right.....? Well they try to decieve you because if you look at how many months you are paying on your RV you will see your final total is not $23,000...Partly because of intrest.....not problem....BUT they tack on a ton of extras fees. So your $20,000 RV just cost you $35,000. Watch out, please check around before you go to them..You will get a better deal from a different RV sales center or an RV show. When Camping World asked me to give them a review and it was not a good one by the way...the manager called right away. He wanted to know why I gave a bad review. But not willing to help resolve any issues. Remember I said they were going to clean up the RV and didnt...? I found over 100 pieces of screws and metal shavings in and on the beds and couch. All over the floor and several things broken or not installed properly. But the manager didnt care.
View full review
Review
#1372752 Review #1372752 is a subjective opinion of poster.
Product
Reason of review
Pricing issue

Camping World in London, Ohio - Horrible Experience

I purchased a Camper from Camping World in El Paso, Texas in July of 2016. After the purchase it had several things that needed to be repaired under warranty. Several defects in the manufacturing were identified. It was several weeks before the parts came in and at this point I needed to leave for Columbus, OH. I was not able to get the warranty work done. Mr. Peacock the rep from El Paso Texas that was handling my claims insured me that everything could be moved to the camping world in London, OH. I worked with London, OH for almost a year off and on. They attempted to fix several items, but were unsuccessful causing me to return it again. While in their care in August 2017 something started leaking in the bedroom ceiling and water damaged the bedroom. It was approved for repair. The only thing they repaired was the leak itself. The closets were damaged and full of mold when I received it back. I attempted to get these items repaired also with no success. I still owe $20,000 on this camper that I can't use. I have attempted to go through the manufacturer with no results. The camper was turned into Camping World London, OH again in March of 2018 with a promise that it would be done by this camping season. It is still there and I have lost money due to me prepaying for camp sites. I have a monthly payment of $500.00 I have to pay for something I can’t use. They have changed managers and employees at least twice I have been working with camping world London, OH for almost two years now for warranty repairs. I spoke with an attorney June 2018 and they could not help me because it has been over 18 months. (Burge Law Columbus, OH). The work again was said to be done on 12 Sept, 2018 and upon inspection on 13 Sep, 2018 it still has water damage inside it in several places. It is still in their care with no resolution. On 15 Sep, 2018 Tommy their service manager called me for a follow-up and stated that the roof was not repaired properly. He stated that it had to go through pressure testing. I told him this was not acceptable for it to take this long and obviously they are unable to repair it. I asked him to check with his management to exercise the lemon law. He stated no one at his store had that authority. Can you please help me with this situation? I want to give this camper back and receive a refund. I have used it only a few times and have been paying on it for over two years. It is obviously a lemon and they are unable to repair it. Warranty Repairs that have not been completed or have been said to be completed but are unsatisfactory for a new vehicle. Air Conditioner Freezes Electric Stabilizers on the Rear Do not function Awning Splitting from the camper against the wall Chip in corner inside wall on the left of the slide out Pantry Cabinet is water damaged and moldy Bedroom closet is water damaged and moldy Ceiling in the bedroom is water damaged and moldy Light in bedroom is shorted due to ceiling water leak Shower leaks near bathroom vanity Walls and trim in bedroom improperly secured. Many extra nail wholes POC at Camping World: Gabriel Bowling (Service Advisor): 614-879-9800 ext. 1214 *****Update: Better Business Bureau (BBB) Complaint (13094485) September 2018 I submitted the above complaint to the BBB and received the following response Camping World 1 October, 2018: The RV came in in July for a temporary fix on the roof, than came back in on March 2018 to finalize the rest of the job. Brian Jones Camping World Camping World 1 October, 2018: We have parts on order and we are going to fix the problem with there RV, hope this helps….Thanks Brian Jones Camping World I submitted the following response 1 Oct, 2018: I am rejecting the response because: The response from the company is not an accurate assessment of the events. The camper has been in their possession sense March 2018 and is currently sitting at their location. I was told by the service manager (Tommy) that the camper was finished and ready for pickup in September 2018. Upon our inspection no repairs had been made. His response was they did not successfully repair the leak and it was all new damage. The damage to my camper was MAJOR not a minor roof leak. The damage caused mold on the walls, roof, and bed. Badly water damaged the bedroom closet to a point that it swelled and fell apart. Their negligence and timeliness off repairs has left me no avenue to claim the lemon law. The company should be held liable. There is no way they can guarantee there is no mold left in the camper and I cannot put my family at risk. I have lost two summers of camping and have had to pay on the loan. The response to this claim goes against the values camping world advertises in their store. I find it hard to believe senior management would allow this. Regards, Michael Donaldson Camping World 2 October, 2018: Acknowledge customer concerns: We are waiting on parts to come in to fix it. State the facts as you see them not emotions: It has a leak in the RV and we are going to take care of it. Its just like a house if the roof leaks you fix it you don’t get a new house. Explain the actions you can and cant take to resolve concerns: Ordering new parts to take care of the concerns, We don’t build the RV’s but we have a great service department to fix them. Thanks, Brian Jones Camping World I responded on 2 October, 2018: I am rejecting the response because: I am not emotional a little frustrated. You say order the parts but I have been told that for over a year. It’s not a minor leak it’s a major leak that has destroyed most of the inside front of the camper. It has visible mold spores. I am concerned that the competence of the service technicians is not where it needs to be. The only thing I will accept at this point is to speak to senior management and you are probably not the professional I need to talk too. You have disregarded all my concerns and only focused on what makes you look good. Please do me a favor and read my concerns and then read your responses. They avoid what is important, the safety of my family. I was completely satisfied with the camper “besides that I have been paying on it for two years and only able to use it a few times and now its unsafe in my mind because of the mold”
View full review
Review
#1372183 Review #1372183 is a subjective opinion of poster.
Product
Reason of review
Damaged or defective
Loss
$27000
Preferred solution
Full refund

Camping World - Shady practices all around

My husband and I were looking at trading in our toy hauler for a normal travel trailer since we are done needing to haul toys. We had looked online for the units we were interested in and walked in the door knowing exactly what we wanted to look at. The first unit we looked at was totally trashed. The previous owners had modified the unit and their dogs had destroyed the table, benches, and couch which we were told they would not fix it was just being sold as is. We looked in the fridge and there was black mold everywhere...we were told that they do not detail any trailers until after they are sold and they would clean out the fridge. They had windows open all over so you know the trailer really smelled as well. And they were asking almost new money for a 2 year old trailer that was trashed. I would not pay even 1/2 of what they were asking for that trailer. We were then told that if we wanted to figure out the value for our trade to take LOW value on NADA and divide it by 2. Really? They are delirious. She tried to tell us that we would be better off purchasing the new trailer first, then consigning with them to sell our old trailer. Again, this is a win win for camping world. They get a new loan (we are not planning on financing anything) and then if your trailer sits too long they are counting on you just taking the low ball value for your trade in so they can turn around and sell it for at least $10,000 more than they gave to you for it. Shady. We walked away and will never set foot in another camping world. Go somewhere else.
View full review
Review
#1371463 Review #1371463 is a subjective opinion of poster.
Reason of review
Poor customer service