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Camping World in Marion, North Carolina - Worse service ever.

1.5
Details
Purchase a 2018 new and have had nothing but trouble been promised service all summer and still waiting now camping season is over. Both air conditioning is out short in lights , gas valve broke among other things . The worse service ever. Doug F
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#1391662 Review #1391662 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World in Golden, Colorado - Service Work

Took my 2018 Jayco in for service on 9-4 foe warranty work. Was told parts were in stock and work would be done in 2 weeks. It is now 10-30 and was told they were waiting on parts. I called before we got cold and was told still waiting on parts, so I told them to go ahead and winterize the unit. Now they tell me the coach froze and they have to order *** that froze. This is the second time I have dealt with Camper World. You would think I would learn. NEVER buy there ext warranty as they still give you a bill. There preferred customer packet is a total joke, Customers get no special treatment but the big FINGER Angry
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#1391389 Review #1391389 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Indianapolis, Indiana - They get your money, then you're screwed.

Made the horrible mistake of going back to Camping World to buy our second camper. The sales part went okay and that's really all they care about. Once they have your money you are pretty much screwed if anything is wrong with it. We bought a 2019 Jayco camper a few months ago and we had a heavy rain about a month ago and rain was just pouring in where the slide meets the camper. Took it in on Columbus Day and was told 10-14 days to look at it. Well it's been over three weeks and finally on my fourth call to the store I was able to get the service manager who just gives the old, well end of this week maybe beginning of next it will be looked at. Then who knows how long to actually fix the issue. I will never ever buy from here again or recommend this place to anyone. I will take the unit elsewhere to get fixed from now on. It's worth money out of my pocket to not deal with the hassle that always comes with this place. Also, the spare tire had a screw in it when we got it, there was no stabilizer jack crank bar, grommets missing from stove, one of the speakers was broken, and a few other minor details. I HATE Camping World.
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#1391303 Review #1391303 is a subjective opinion of poster.
Reason of review
Damaged or defective

Camping World in Reading, Pennsylvania - Palazzo 33.2

Camping World - Palazzo 33.2
Camping World - Palazzo 33.2
Camping World - Palazzo 33.2
Wheres my hub cap and button the so-called we owe list you people are sorry you too will experience what you do to others before yours sorry life is over
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#1390920 Review #1390920 is a subjective opinion of poster.
Reason of review
Bad quality

Poor service from the Grand Rapids Camping World

1.5
Details
Purchased 2012 Forest River Class A. Been in the shop for warranty repairs more than on the road. 3 different occasions now for repairs and warranty service. Yes I have received calls and emails. Been waiting going on a month now and I find out after calling them that they no longer can the part. Give me a break, its a 2012 !!! I have a trip planned (reservations made) and we should be leaving in just over a week. And now I get a response of no parts.... I have contacted the Attorney Generals office under the Consumer Protections Agency. Filing out paper work. Would be nice if we could get this resolved, dont want anymore paperwork.
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#1390578 Review #1390578 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - CW Statesville service dept. is HORRIBLE!

2.2
Details
The worst customer service experience I've ever had in my life. I don't know how they stay in business with their service department. My camper was in their repair shop for 3.5 months and ruined my entire summer camping season. A leaf spring broke on my camper causing a cascade of other problems on my 9 month old camper-to the tune of almost $2400. Parts weren't ordered, phone calls weren't returned, no one knew what was going on or why it was taking so long. One story after another and no one at Camping World cared to find out what the problem was. Unbelievable. After spending hours on calls and trying to find out what was going on it was finally fixed. They then comically tell me that the warranty won't cover the repairs on the 9 month old camper. $2400 and was told they would ship the axle to the manufacturer for examination. Wait 3 more weeks for an answer and after many more unreturned phone calls find out it was never shipped back, there is a new service department manager, and they will no longer pay to ship axle back. I will have to pay. More $ on my nearly new camper. I recommend no one take their camper there for service. It was horrible. It's a good thing I don't do my job as poorly as these people do theirs. HORRIBLE experience!
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#1390565 Review #1390565 is a subjective opinion of poster.
Cons
  • Very poor customer service
  • Service department and customer service
  • Service deptales practice or service dept
Reason of review
Poor customer service
Loss
$2400
Preferred solution
Full refund

Camping World in Mesa, Arizona - Pricing in annual catalogue not honored

3.3
Details
Oct 27, 2018 Purchased a bicycle cover today and paid 49.00 for it, picked up there product catalogue at cashier and upon review found the same product for sale for 34.00. Drove back to CW and they said that price expired May 2018. Why would they be distributing and not honoring their catalogue pricing......through them away or honor the prices!!!
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Review
#1389844 Review #1389844 is a subjective opinion of poster.
Reason of review
Pricing issue

Camping World in Waterville, Ohio - Buying a new fifth wheel.

2.0
Details
We bought a new fifth wheel camper at camping world in Rosford,Ohio. When we made our purchase, we agreed on adding toppers to each of sldeouts. After waiting a month, we contacted camping world to find out if they came in yet. We were first told they were already installed, guess what no they weren’t. Nicole.camping world sevice assistant, told she found the purchase agreement and yes the toppers were ordered and were in and could be installed,so we made an appointment for their installation. NOW THE FUN BEGINS!! Two of the three toppers were installed the third was not, because it wouldn’t fit. Much to our surprise the service manager, Austin, told us only two toppers were quoted, however no one told us this SURPRISE!! To make a long story short. After a lot of bickering and phone calls we had to settle with Austin and camping world on a item less than the cost of what the topper cost. To bad sir. Write me a good review and I’ll give you a $50 gift certificate, well here you go. Would I buy another camper NEVER!! We have other issue that haven’t been resolved yet. BUYER BEWARE. Make sure you get it in writing!! Note, the salesman did ok his boss messed it up
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Review
#1388883 Review #1388883 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution

Camping World in New Braunfels, Texas - Very poor service

1.2
Details
9 weeks to make a simple repair not fixed. Purchased 1-23-18 been in shop totaling 6 months purchased from Campers sold a bill of goods Elite customer BS you will be sorry finda different dealer Campers world really sucks.
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#1388810 Review #1388810 is a subjective opinion of poster.
Reason of review
Order processing issue

Camping World in Boise, Idaho - Service Department

4.3
Details
We bought our 2016 Bullet from the Caldwell location a few months ago. I have been in to ask questions more than a few times. I have had nothing but good service from everyone i have talked to there. Very helpful. Now, I took it in too get it winterized. Trevor Fike was the person I had help me. He was extremely helpful and more than willing to answer any questions i had. The trailer was in and out very timely. I will continue to use this location and would highly recommend it to other RV owners. Once again Trevor Fikes was excellent to deal with. Thank you. Doug Inglis
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#1385843 Review #1385843 is a subjective opinion of poster.
Reason of review
Good customer service