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Camping World in Berkley, Massachusetts - Won’t stand behind Starcraft ArOne new purchase after losing

1.5
Details
Camping World - Won’t stand behind Starcraft ArOne new purchase after losing
I bought a Starcraft AROne 2016 Travel trailer. On last trip to Stowe, Vermont lost Break connection on brake controller. Had a Mobile Repair man come to campsite and eliminated issue from vehicle and troubleshot to trailer brakes. He juggled the wires on passenger side on trailer and we got a connection reestablished. On leaving Stowe to Stoughton, Mass 5 miles into the drive lost connection and drove home with no brakes on trailer. Very worriesome ride home. Called Camping world in Berkeley where I purchased the Starcraft no answer at all to service, salesman Rich Casius or any other option. Tried calling for a week + no one would answer the phone. Ended up bring to Majors RV in Bourne, Mass ( I highly recommend) they took me by appointment very professional and repaired the brakes. Found Scotchlocks used on the brakes. Come to find out should never ever be used on the brake wiring system. They soldered and shrink wrapped the wires the way it should have been done originally. Finally got through to Jerry the Service Manager at Camping world Berkeley. Told him what happened and what was found he blamed the Mobile repairman saying he must have installed which there is No Way he did anything like that he on jiggled the wires. Anyway I had bought all the warranties (Good Sam) when I bought the trailer from them. He said not covered even though the trailer was bought from them and the wiring found wrong and the dangerous situation we had driving without brakes and not my fault. Then he told me my salesman was let go and he had cleaned house at the Berkeley location and was sorry I couldn’t contact anyone to help us. After speaking to him I will spread the word to not buy from them or use their service dept. I only wish I had read the reviews before purchasing and believe they still have problems. I rate them as a Zero.
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#1403526 Review #1403526 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World in Hattiesburg, Mississippi - Satisfied customer

4.6
Details
We purchased an RPod camper from Chris, our salesman. He did an excellent job in following up with our wishes and found the camper we wanted at a good price. We carried our hitch, Which needed adjusted. He introducted us to Ben in service who was outstanding. Ben and Chris did a great job getting our hitch adjusted and our brakes hooked up. Ben later serviced the refrigerator on our motorhome saving us lots of dollars vs having to purchase a new one. Our experience at Camping World in Jackson has been outstanding. Alle and Sissie
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#1403259 Review #1403259 is a subjective opinion of poster.
Reason of review
Good customer service

I work for Camping World...

1.8
Details
...and I would never buy from here unless 1) its used and 2) manufacturer is still in business 3) *all* records incl service are disclosed prior and 4) I have a day for my own evaluation & inspection And I will never buy a new unit from here.
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#1402606 Review #1402606 is a subjective opinion of poster.
Reason of review
Bad quality

Problems with camping world

2.0
Details
Can't get my new rv repaired
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Review
#1402072 Review #1402072 is a subjective opinion of poster.
Reason of review
Order processing issue

Camping World in Katy, Texas - Nightmare in Camper ***

1.3
Details
We called three days prior to taking our RV in for a trade-in we were told that the garage in the toy hauler would fit our side by side for the measurements we send 10 we were told that we were getting a certain trailer with a certain bedroom they send us a virtual tour for it we spent three days cleaning our trailer out having it cleaned washed and waxed . We went in to traded in the toy hauler would not fit our side-by-side in it The bedroom was not the same as the one that we were told we were getting it was a completely different trailer and they didn’t have that same one in the year that we wanted they had it in a 2019 which was significantly higher and they would not negotiate they told us they would work it out with us we spent several hours there trying to make everything work they would not budge on price they would not budge and helping for the inconvenience we weren’t getting the trailer we wanted we were getting the bedroom we wanted the garage was useless and that we were still trying to make a deal with them for something they were unapologetic they were rude and they refused to help The bedroom was not the same as the one that we were told we were getting it was a completely different trailer and they didn’t have that same one in the year that we wanted they had it in a 2019 which was significantly higher and they would not negotiate they told us they would work it out with us we spent several hours there trying to make everything work they would not budge on price they would not budge in helping for the inconvenience we were getting the trailer we wanted we were getting the bedroom we wanted the garage was useless we were still trying to make a deal with them for something they were unapologetic they were rude and they refused to help they were sure glad to take on $500 deposit fee to hold the camper but they didn’t hold up to their end of the bargain go somewhere else anywhere else but camping world in Katy Texas
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#1400594 Review #1400594 is a subjective opinion of poster.
Reason of review
Order processing issue

Camping World in Katy, Texas - Customer complain

2.7
Details
So much went wrong... just call me so I can explain
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#1400582 Review #1400582 is a subjective opinion of poster.

Camping World - Ralph Watson 5 Star Sales Jackson

4.9
Details
Ralph Watson went the extra mile to assist with the sale of my Keystone Camper...he contacted and updated on every step of the process. He went above and beyond in assistance in prepping and preparing to sale the camper ! Ralph is the GREATEST
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#1399902 Review #1399902 is a subjective opinion of poster.
Reason of review
Good customer service

Camping World in Myrtle Beach, South Carolina - Never again

1.2
Details
If you plan to do business with these say anything true or not to get the sale salesmen, be sure to record all your conversations. Worst of the worst the nice salesman we started working with had to leave for a death in the family. When we went back both and told them we are here because of him, the new salesman and the sales manager assured us that he would get credit for the sale. Few weeks after we completed the. Purchase the original salesman called to see if we were still interested we explained what had happened and he said this wasn’t the only sale he was cut out of. You will also be put on God only knows how many mailing lists, that amounted to 1-2 a day and weeks to figure out how to unsubscribe from all of them. Only time I go in to a camping world now is they happen to send a Sam as cash type coupon and won’t spen a penny more than it is for
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#1399795 Review #1399795 is a subjective opinion of poster.
Reason of review
Poor customer service

Getting bad credit because of camping world

Camping world did not payoff on my trade in from September and now I’m getting late fees and bad credit on loan on trade in that should have been paid off two months ago!!
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#1399586 Review #1399586 is a subjective opinion of poster.
Reason of review
Problems with payment

Camping World of Berkley Ma. Sucks.

Camping World of Berkley Ma. Sucks.
Camping World of Berkley Ma. Sucks.
Ordered parts in July still waiting. Told that parts would be in in two weeks. I paid over $3000.00 for a new refrigerator that was damaged in shipping.
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#1398802 Review #1398802 is a subjective opinion of poster.
Reason of review
Order processing issue