We are in! Please contact us! elliott-amy@***.net We purchased a 2019 Shadow Cruiser in January, the day after we got it as I was pulling in the slide out a rod broke and went through the side of the paneling. We immediately called Camping World. The Camping World who was sooo helpful with selling us the trailer wasn't able to help us. They would call us Monday. Well Monday came and went, no call. We ended up calling them again. Little did we know that they only return calls if you are interested in purchasing something from them. Anyway, we had to end up hiring a tow truck to get it to our camping world here in Bakersfield. We ended up finding so many issues with this trailer. Issues from pinched wiring on our braking system, to broken and rusted welds on the frame, rusted nuts and bolts, the ball hitch pin was broken, missing screws from the side skirting and the jay brackets underneath, the stabilizing jacks were rusted and corroded, the door to the trailer wouldn't shut properly, I could go on and on. After all of these issues we requested a new trailer from camping world, but they refused saying these things were repairable and would not affect the safety or use of the trailer. The repair guy at the Camping World in Bakersfield had to wait weeks to get approval for work on the faulty trailer. At the initial purchase Dave in finance, will talk you into this Good Sam warranty. Per Dave that guarantees speedy and thorough repairs. That was a complete joke and not true. After months of repairs, we picked it up last Friday and left on our first trip. We had another issue this morning bringing in the slide out, but we were finally successful. As we were headed home as we were entering the freeway the braking system locked up flipping the trailer on its side. We had our children in the truck with us that almost flipped over because of this faulty trailer. We completely understand that this is a manufactured item that is sold by camping world, but the condition that the trailer was sold in is a Camping World Problem. We have went back and forth over the last two months with Camping World in Fresno. They have been the absolute worst. About two weeks after the initial problem they stopped returning all calls. Even calling many times to talk with the general manager, Jay he has not ever returned our call. Geoff the sales man is a complete joke, call me anytime he said as we left with the trailer. Send your friends my way. Ummm, not going to happen. We have called him many times as well and of course no call back. We filed a complaint with corporate office, they said someone would contact us within a few days. Guess what, no call. So a week later we called them back, informing them nobody had contacted us. At that point a higher up person in camping world was supposed to call us. Guess what we still haven't heard from them, maybe they might call us back now?? We will see. I am sure we will not be getting a call back on this one either. Thank the lord nobody was hurt. #campingworld #shadowcruiser #campingtrailer #forestriver #campingworldfresno
Just had the same problem and they called the cops on me
We are in the market for a camper because our 2018 was destroyed in a storm in June. I have looked on line at camping world. After reading these reviews, I WILL not be buying from cw.