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Camping World in Kingston, New York - Insane!!!

1.3
Details
Our trailer was there to get winterized and it got hit!!!! Not only did it take forever to get fixed but they acted like not charging us for the winterization was a big deal!!?? I’ve gone through sooooook much with this dealership since the day we bought our new unit... they are all full of bs no one really cares... so wish we didn’t buy from them!!!!!
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Review
#1461030 Review #1461030 is a subjective opinion of poster.

Camping World - Excellent Service Department

5.0
Details
I want to thank the Service Department at Newport Richey, FL. Especially Jim Lutz, for his kind and courteous help. He went over and beyond what he needed to do for us. It was greatly appreciated. Other stores could learn a lot from him.
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Review
#1461007 Review #1461007 is a subjective opinion of poster.
Reason of review
Good customer service

Camping World in Jacksonville, Florida - Return

4.7
Details
Spoke to associate and the told me I would be contacted by a representative today or tomorrow to resolve the problem with wrong products and I would be able to make a swap for the correct item. Looking forward to phone call.
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Review
#1460143 Review #1460143 is a subjective opinion of poster.

Camping World - Poor Customer Service

2.6
Details
We are on the road traveling, that's what Camping world wants, right. Then why do they make it difficult to order stuff. We wanted to order some new chairs for our 5th wheel. Wanted to buy, pay for them and have shipped to a camping world that's on our travel route. They say no can do, you have to have your own shipping address. Really? why can't I pay for everything and pickup in store. makes no since. I'm traveling and have no address. You want RV'ers to buy stuff from your store, but only what you have in stock. They need to change this policy.
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1 comment
Anonymous
#1689613

Very true!!! I’m posted up and in need of some RV supplies I can only find online, help us!!! Don’t *** off the ones that still like you!

Review
#1459389 Review #1459389 is a subjective opinion of poster.
Cons
  • Not being able to order stuff and have shipped to store
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Camping World - AGGRAVATED

1.9
Details
PURCHASED A HEART LAND PIONEER 355 BACK IN MAY HAD SOME ISSUE LIKE AUTO LEVEL NOT WORKING RIGHT TANK LEVELS NOT WORKING SOME TRIM AND ROOF NEED TO BE INSPECTED MADE A APPOINTMENT AT CAMPING WORLD IN OLIVE BRANCH MISSISSIPPI WHERE I PURCHASED THE UNIT DROP THE UNIT OFF IN SEPTEMBER THE UNIT IS STILL THERE AND THEY PRETTY MUCH SAID HAVING ISSUE TRYING TO FIX IT DONT KNOW WHEN IT WILL BE READY
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Review
#1459236 Review #1459236 is a subjective opinion of poster.
Cons
  • Lack of response
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Poor Main Customer Service
Resolved

Resolved: Camping World in Syracuse, New York - VERRY DISAPPOINTED (BECAREFULL)

5.0
Details

Update by user Jan 28

i was advised they would supply the correct new 30 pound propane tanks so all is well

Original review posted by user Jan 27

very disappointed in in this place !!! just bought a used 27 foot travel trailer set a time to pick it up when arrived the trailer was still outside in the snow waited over an hour to have them bring it inside it was covered in road grime and salt spray ,2 inches of snow on roof so i could not check the condition they couldn't even have the thought fullness to wash it off !!! also was supposed to have 2 new full propane tanks when i removed the cover and checked on site they were empty and not the correct 30 Pound tanks they put little 20 pound tanks these are not correct for a camper that size even the manufacture states 2-30 pound tanks, also it was inspected and passed when i got home i noticed the 2 rear tires are wore out on the inside from a bent axle or over load was also told the wheel bearings were repacked this was. Not true as I disassembled all 4 hubs had old baked on grease in the hubs and old seal's still waiting for a return call from the manager as of 1-26-19 will update just be-careful when you buy from this place
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Review
#1458121 Review #1458121 is a subjective opinion of poster.
Cons
  • Switching propaine tanks to save money
Reason of review
Damaged or defective
Loss
$500
Preferred solution
supply 2 new full 30 pound tanks like the trailer came with look at the specs giving 20 pound tanks to save a $$ is totaly wrong i will give you the other 2 small taks back to you i will buy the replacemen tires myself they should not have passed inspecti
Tags
  • Camping World Customer Service

Camping World in Wauconda, Illinois - Salesman

5.0
Details
Hi name is ziad I met a sales man over the phone at camping world in Wauconda ill I didn't buy from camping world I decided to buy from my dealership near our home I like to recommend larry bethers for great customer service he wasn't upset I bought some where else he gave me great advice thru out the whole process I wanted his opinion and he was honest about it I told the other deal ship about him they were surprised but I needed two opinions and question answered I'm glad I had Larry on my side I would recommend that you see him been doing this for while gives great advices and I didn't buy from him and he was there he does return phone calls very well I give a 10
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Review
#1457616 Review #1457616 is a subjective opinion of poster.
Reason of review
Good customer service

Chinese tires Camping world saved a few dollars

1.0
Details
Chinese tires blow out 3 on one trip. Tore up fender skirts. Camping world in Tyler told me there was nothing they would do. Store mgr wouldn’t even come out of his office to talk to me. Scared I guess. I called Forrest river. They sent me a fender skirt. Will never buy anything from camping world. Mangement are terrible
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Review
#1456874 Review #1456874 is a subjective opinion of poster.

Camping World in Mount Vernon, Washington - Ed McFarlin

We bought our Thor Hurricane 31s in Mesa,AZ and drove it back to Whidbey Island. We had some warranty and maintenance issues, so we took it into Camping World Burlington. Ed McFarlin was so kind and helped us through everything we needed! We are first time RV Owners and couldn’t be happier with Ed McFarlin, Camping World Burlington and Mesa, AZ! Thank You, Dennis and Wanda Craig Whidbey Island
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Review
#1456829 Review #1456829 is a subjective opinion of poster.

Camping World in Town And Country, Missouri - Dissatisfied Customer

2.8
Details
Camping World - Dissatisfied Customer
Camping World - Dissatisfied Customer
Camping World - Dissatisfied Customer
Camping World - Dissatisfied Customer
I purchased my new 2018 Thor Freedom Elite 30FE in February, 2018. In October of the same year, as I was putting sheets on the cab over bunk where my grandson sleeps, I noticed the cushion was damp. I pulled it up and found a puddle of water in the corner. That was in addition to the water underneath the refrigerator. I also noticed a damp, musty smell in one storage compartment. I made an appointment to bring the unit in the next week. When I got in the RV to take it to Camping World, water spilled on me like it was raining inside! I took it in and reported the problems. They were documented on October 18. I called in early November to remind them to cover it as a precaution since snow was predicted. I was assured that it had been brought inside. I didn't hear anything from them until January 5, 2019. The leaks were identified and fixed. It was ready to be picked up. When I arrived, I went inside to check the areas where the puddles had been. I found mold and mildew under the cushion! The trim around the refrigerator was cracked and the storage area still smelled of mildew. I was angry! I told the service manager I was not going to take it and it MUST be repaired. They've accepted responsibility and want to make repairs. If they couldn't find and repair leaks the first time, why should I trust them now!?
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1 comment
Anonymous
#1690062

Camping World has the worst reputation of any RV dealer I've heard of except RV Peddler in Bakersfield. They were taking units in for sale on consignment and keeping all the money.

The previous owner died and his wife and some employees had charged filed by the DA. That would make them only slightly worse than CW where you get something for your money, although it's likely a piece of crap RV.

Thor is known to be the worst RV on the market. I would never buy one.

Review
#1456603 Review #1456603 is a subjective opinion of poster.
Reason of review
Bad quality