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Pissed Consumer Interviews ?

In September 2016 I purchased a 2017 Fuzion 420 at Camping world in Council Bluffs Iowa. I had purchased parts for my Country Coach from them and didn't have issues so thought I would buy the Fuzion. (Big Mistake) First it had blotches on the skirts, the camera monitor was missing, the latch was gone from the shower door was the visible items. I Told them and they said they would take care of it. I also told the sales manager that the trailer was filthy and he said it would be cleaned and polished while we do the paperwork. (I believed him) We where going to load it and leave for North Carolina at 6:00 am the next morning. Well after spending more time trying to sell the extended protection package and telling me how great I am he forgot to tell me that the trailer would not be clean or at least the latch put on the shower. I took it anyway and when we returned three days later I called to schedule an appointment to get the items fixed with a new list. After 2 1/2 months and many lies like we have done all but the skirts because they came in wrong from the manufacturer to every other excuse you could imagine. I called the general manager Chris and let him know of my dissatisfaction . He said he will look into it and have the trailer cleaned properly while it's in there and also said we sell FUN here. I then went in to see the trailer and my contact wasn't there so I asked another service man if I could see my unit and he actually said why? Any way I did look at it and some of the items where complete but not all as I was led to believe. I called the service guy in charge of my account (Jason) the next day and asked him if he had a work order to clean the trailer and of coarse he said no but would clean it anyway so there fore Chris lied to me. The next thing that happened after I had called numerous time was they said the skirt came in and they would install it on Tuesday and if I could wait till Thursday am they would clean and detail it, I said that would be fine. My girl took off early on Thursday to go with me just to find out it wasn't close to being done and Jason apologized and said he would make sure it was ready the next day (some of the skirt hadn't been replaced as they led me to believe), I told him it was upsetting as I drove 40 minutes to get there as well as my girl took time off also. I decided to wait till afternoon on Friday to give them more time and guess what no it still wasn't done and now it has a hole in the front fiber glass. Jason just said when it rains it pours!!! He said they would get it done and fix the hole and I could get it the following week. I just told him to hook it up and get it out front and I was leaving with it. They brought it out about 30 minutes later and now I have been there 3 1/2 hours to find out the battery was dead which means they didn't keep it plugged in. I have e-mailed corporate and never received a response so I sent a pour review to our Camping World in question to not get a response from them either. The hole is still in the front after they (Jason) told me he would sent there tech to my farm and repair it. I just told them and am telling you I will NEVER BUY ANYTHING FROM CAMPING WORLD HERE AGAIN!!!!!! I don't like being LIED to. If you would like dates or more info please including pics contact me as I won't lie. Terry Buchholz 402-681-7074
Took our hard earned savings to buy used Winnebago to start enjoy some camping. should have listened to other RV dealers when they told us how bad camping world of Harrisburg was. Bought a Winnebago was told check engine light would be fixed before we took it and they...
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Company wrote 0 private or public responses to the review from Nov 12.
Anonymous
Anonymous

So sorry for your troubles. Camping World is DEVIL owned. They have no conscience or soul.

1.0
I didn't like
  • Not providing the service to my camper
#1398732
Camping World Tucson defines the term "bad customer service" and "no customer service". At the end of August 2018 I purchased a new 2019 Keystone Cougar travel trailer. It has been in the shop for 5 of the 10 weeks that I have owned it. Partially because Keystone's...
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Company wrote 0 private or public responses to the review from Nov 10.
1.0
I liked
  • Sales person was satisfactory
I didn't like
  • Service reps unknowledgeable and unhelpful
#1397654
Let me start by saying I've bought 4 new units from this Camping World location. My experience has been absolutely horrible as relates to customer service and their service department. They treat you with such disrespect and act as if your a nuisance if you call or...
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Company wrote 0 public responses to the review from Nov 09.
Anonymous
Anonymous

Hate that it took you so long to realize.

1.7
#1397007
I turned my new Motor Home in for service and warranty work. That was over 6 Weeks ago. I bought a new home because I wanted to be able to use it and not worry about it being in the shop all the time. I can never get any answers and told that they will call me. I never...
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Company wrote 0 private or public responses to the review from Nov 09.
1.0
I didn't like
  • No communiction
#1396972
Went to Hershey, bought a new Winny from Camping World ! They sent me to Syracuse for delivery ! 2.5 hours from home! When I picked it up, the counter was cracked, the trim was unfinished, and on and on ! Had a trip planned so went with faulty unit to Fla., slide...
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Company wrote 0 private or public responses to the review from Nov 08.
#1396558
Empty promises, lies and false documents! This organization has fulfilled each of the aforementioned descriptions with pride... I have been dealing with them for 10 weeks to complete what they promised to have done! They went as far as to create a false service...
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Company wrote 0 private or public responses to the review from Nov 08.
#1396301
I took my Scamp camping trailer to Camping World Asheville to have a 12 volt electrical system problem diagnosed and repaired. I asked them to contact the manufacturer because the trailer was under warranty. The service writer was never in when I called and would not...
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Company wrote 0 private or public responses to the review from Nov 06.
1.8
I liked
  • Location
I didn't like
  • Customer service and very high price of repairs
#1395099
Bought rv in February this year and was in shop half of the time I have owned it. Talked me into purchase another one and it is in shop did not even get it home the day we purchased. Very bad one rv leaks water bad and the other needed work on truck part. Was thinking...
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Company wrote 0 public responses to the review from Nov 06.
#1395055
I took my Scamp camping trailer to Camping World Asheville to have them diagnose and fix a 12 volt electrical system problem. When they had diagnosed the problem I asked them to contact the manufacturer since it was under warranty. The service writer would not return...
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Company wrote 0 public responses to the review from Nov 06.
#1395042
On camping world's first page of slideout awnings or covers, the first 3 items have a red banner under the picture that says "FREE SHIPPING". It is NOT FREE!! I tried to order one and they were trying to charge $85 for shipping. I called customer service to try and...
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Company wrote 0 private or public responses to the review from Nov 06.
1.0
#1394785