Camping World
Reviews and Complaints
Very good
I cannot remember the names of all the Personnel involved but was very happy with everyone I talk to you and dealt with thank you so much have a nice day Daniel Thompson
- How nice they are when your buying
- Service department personnel
- Emily our sales associate
Service? what Service!!!!!!!
Preferred solution: Deliver product or service ordered
RV still in repair shop since April 30 2019
Worst service ever!
- Would not return calls even with no details of issue
Preferred solution: Deliver product or service ordered
Walk through was a disaster
- Nice store
- Bad parking lot
Preferred solution: Let the company propose a solution
Horrible service after sale/ Wentzville Mo.
Service is Terrible
- Terrible customer service
- Will not give deposit back
Preferred solution: Full refund
I have bee n scammed by camping world
Catalog sales
Preferred solution: Deliver product or service ordered
Montana Heat duct Issue
We have a 2018 Montana High Country 381TH. It was delivered to us in July 2017 but not opened or used until Late spring of 2018.
Camper has worked fine until we had to turn on the furnace and found no air flow coming into the bedroom or the bathroom. We have good air flow and good heat coming from the ducts in the living room and kitchen but nothing in the bedroom and nothing in the bathroom. Try sitting on that throne when it is 28 degrees outside and no heat in the bathroom.
Fast forward to where are today. I got instructions about where a tube coming from the furnace to the basement area was located and how the problem was associated with the tube maybe slipping off the connection to the rear heater ducts.
I opened the wall and much to my surprise the tube appears to be intact and connected. I pulled the heater tube loose and again to my surprise I have little if any airflow coming from tube. This would tend to say the tube is either crushed, obstructed or cut open somewhere between the furnace and the basement area. This is entirely under the floor.
All contained in the frame and no one wants anything to due with it. Since this is OBVIOUSLY a workmanship issue, how does Keystone justify not fixing the issue without me having to file on my personal insurance?
They don't justify it, they just will not fix it...
As a first time buyer of a full time 5th wheel, this trailer had the floor plan we wanted and the price was competitive but the service work and from what I can see from the posts everywhere the warranty system SUCKS. Unless things change, Keystone will not be where I spends the dollars for a new coach in a few years.
- Salles staff was great finding just what we wanted
- Delievered trailer was obviously not completely inspected
- Furnace not delivering air floor to rear of coach
- Bed lift does not seal against the rear wall
Preferred solution: Deliver product or service ordered
Pleasant Experience
Items never received
A Camping World supervisor just phoned stating that a call will be made to the delivery company telling them to make convenient hour arrangements with us to receive delivery if not delivered in a 3rd attempt another delivery service will be arranged. Meanwhile we if we are going to use our camper we will be sleeping on a blow up mattress.
Preferred solution: Deliver product or service ordered
Walked away from Deal
Dissatisfied with everything!
Extremely happy customer
- Extremely good service and pricing
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We have a keystone passport, and the quality is not good for the price we paid.
So you bought the unit in July of 2017 and posted this in December of 2018. Sounds like you are out of the 1 year manufactuers warranty period. It is not the dealerships or keystones fault that you failed to use the camper.
Keystone RV recently reviewed your post. We are sorry to hear you experienced issues with your unit.
In an attempt to review all details, please contact us directly with the last 8 digits of your VIN and your contact information. You may reach us Monday through Thursday 8am - 5pm & Fridays 8am - 4pm, all times EST.
Our Owner Relations Team number is 1-86*-***-****. Thank you.