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Camping World in Burlington, Washington - Ripoff attempt
Very dissatisfied. Brought my Honda generator in (by appointment) for a simple tuneup. Charged me $132 and did NOTHING. Kept me waiting over 2 hours and tried to tell me there were metal filings in gas tank. Classic rip off attempt. I'm a fairly good mechanic, been Rving over 20 years and can tell when I'm being ripped off. I will never go to their store again for repairs. I've had good luck with local small RV repair companies. The service manager seemed to have a practiced scheme to accomplish his rip off technique. Hope this helps someone avoid problems
Camping World Terrible Customer Service!
We purchased a brand new 2010-34ft travel trailer from CW. Less than a yr later my husband was in a bad car wreck resulting in back surgery with many complications. Needless to say we never really got to use it. We continued to struggle pay on time for the past 3yrs. We tried to sell it on Craig's list with no luck. We contacted CW in Sept 2012 to see if we could trade down to a smaller RV. They said we could but they we're only willing to give us half of what we paid. We said NO we will try to sell it for more on our own so we would not take such a hard hit. Then they suggested that we could try to sell it with them on consignment. We agreed and they even picked it up for us! We turned over the the trailer and keys, we also mentioned that we found a little moisture near the back slide and were worried it had a leak, because when they first delivered the unit to our property the driver racked it under a tree limb in that area and we think he might have caused the leak. We were told it would be looked at, repaired and put on the lot forsale. Many weeks went by without a word! Calls not returned, then we were told they did not want to take it off the lot for repairs until it sold. They wanted it to be shown to potential buyers. A few months went by and we never heard a word. After 5 months my husband called inquiring about the progress of the sale and or repairs. We were told they couldn't find the keys! That we never gave them to the!!! My husband said we most certainly did!! My husband told him you better find the keys, the they said we might have to pay to re-key it. He was told the leak in the roof was not covered under our warranty and it would cost us 6 grand to fix the roof! They kept our RV for 5 months and never even opened it up! We contacted or bank (M&T Bank) explained everything to them. They were willing to help us and since we were never late on our payments they approved us for a short sale. We were able to get a better payoff amount but Campers World was not as helpful, they said before they would buy it back we would have to trade for something else. We bought used popup and they didn't give us a break on it either. We are out of the huge RV nightmare and will NEVER return to CW to buy anything ever again! We forgot a few blankets in the old RV, when we went to get them they just finished drilling the key holes out to get in it. Lol Oh on a final note my husband asked 3x if the propane was full of gas to the popup we had to buy. He was told yes, we get home set it up turn on the heat no gas! If you are looking to buy a camper, RV, or camping gear don't walk away from Camping World....RUN!!!
Camping World in Itasca, Illinois - Sales
I went in buy a fifth wheel and while i was looking around i decided to go talk to sales about my questions i had and i went up to someone there and i told the salesman i had a question about the fifth wheel camper and the only response i got was oh you cant afford it and he walked off so me and my family left we wanted that camper it was open so we looked at it but he didnt know my finances so he dint know if i could afford it or not i feel like i was descriminated against he didnt even run my application he only said u cant afford it and walked off
Camping world suck!
Watch out all they want is your money....once you sign there is no such thing as customer service. They will charge you up to 3 times as much for the work they do. As far as delivery of a new/ used unit they could care less if it's clean. I heard management say on a delivery of a used unit....they are bikers and it was a cash deal so the mice *** that was in the cabinets didn't need to be cleaned. If you are an employee and go above and beyond it will not be noticed but if a family member happens to work there you and that member will be protected, you won't lose your job even if you do a half *** job. Management only cares that they can keep their 6 figure paychecks.
Camping World sold me a $50,000.00 totaled 5th wheel
Purchased 2007 5th wheel from Camping World of Lake City, Fl July 2012 .Walk-thru one of the 5 slides was not opened. Tech said he would momentarily. He then diverted us inside the camper. He then opened last remaining slide however we were inside. Before we went outside he closed the slide. Not suspect of any issues we signed the paper work. Next morning opened the slide not opened during walk-thru. Broken beams, cracked exterior. Called bank to stop payment (WOULD NOT). Returned camper 11:00 a.m. following a.m. Was told no problem they would repair. Now 4 1/2 months. No camper. Now am told I wrecked the camper. Told me to file insurance claim. My insurance claims all damages are prior to purchase and will not pay. Loan amt. $50,000.00 camper valued currently $1,800.00.
Camping World Bait and Switch Cyber Monday Promotion
I ordered a King Size Radius Cut Sleep Number Premier bed on Monday which is usually around $1700 to $1900 after reading their email update stating that this particular bed was now on a "special buy" sale priced at $999.00. It was backordered until Dec. 26 which was fine. I had no problem with that. Today I receive a lovely call from Dustin who informs me that my order is being cancelled because "Sleep Number no longer makes this bed". So they are able to offer me a bed "made with better material and with a 10% discount". So I call these schemers at the supplied 800 number and they inform me that the bed is now $1934.94 but I get the 10% discount. For those that may be mathematically challenged that would be a discount of $193.49. Isn't this a bargain. I request that they honor their advertised price and that I feel that they are using bait and switch techniques on me. The little girl on the other end of the phone declines and says she's really sorry but she cannot do that. So I request that a supervisor pick up the line immediately. Of course the same song and dance is given. I asked for the catalog number of this new and improved bed and look it up. It's the same exact bed that I purchased. When he debates me saying that it is actually a different bed I ask him what these "better materials" are. He said that he "believes" that there is a "spray" that was used on the new bed, but not on the old bed. They are absolute liars, thieves, scammers, and schemers. I plan to file a complaint with their corporate office as well as the FTC. This is absolutely unacceptable, and they have lost yet another loyal customer. You camping world are filled with the most dishonest group of *** I have encountered in a very long time. I hope that you find yourselves having a much better day tomorrow.
Camping World in Burlington WA.ripped us off
In Sept 2012, We were assured by the service dept. the technicians could repair everything. Instead they kept our rig for 2 months and continued to make things worse. They never repaired their mistakes, but charged us for making matters worse. They did not put things back together, just left things undone. I would NRVER go back or recommend them for any chassis work, or assume they will complete the job in a professional, or even semi professional manner. Even their technicians will agree they are not trained enough. This is a company that preys on RV owners. BAD, BAD.
Camping World poor service - Oregon
I purchased a used 2001 travel trailer and took it to Camping World for a checkup and service. They gave me a mile long list of repairs, most were insignificant. One was that the roof should be resealed, which I had them do the cost was $800. Now we are to the rainy season and guess what the roof in leaking. It was not leaking before they did the reseal. I taken it back once. The service when I took it back was terrible. The day manager was literally hostile to me. I talked to the general manager, got promises but no action. This was the worst retail/service experience of my life and I'm 59 yoa. Since then I have found a good service company.
Camping World in Cleveland, Georgia - Campin World Oakwood, Ga.
Took camper to Camping World in Oakwood, Ga. to put on consignment. They offered me a price to buy then and said the offer would be good the entire time. Called several times to check on status of consignment and took several days or me going by there to find out what was going on. Went by there after three days of no call backs to see if they were going to buy camper at price they said they would buy anytime during the consignment period. The mangager and sales man said they could not buy it and were very rude. Asked if they thought this is the way they do business and the manager said he saw no problem with it. Keep in mind they offered to buy camper at set price anytime and then refused to buy it. Took it to Camper City and met with Leonard who bought it the same day and paid more than camping world. Camper city is off exti 8 in Gainesville off Friendship Road. Would recommend them to anybody and will be going back to buy a camper from them. Will never go back to Camping World and will not give them my money for any reason. Go to Camper City off exit 8 Hwy 985 in Buford and talk to Leonard. They are the best. Camping world is all about themselves, do not care about customer service and will lie to you.
Camping World in California, Missouri - Online orders
Be very careful with Camping Worlds cart and checkout system. You will be given a "receipt" itemizing your purchase with totals. Then some kind of discount, then shipping that will say 0.00 and finally tax that will say 0.00 and lastly your total.....Don't be fooled by this. When you check your bank record, you will find completely different charges. They add applicable tax and in my case "lost" the discount. Now I have no problem paying sales tax when I owe it, but I have dealt with many, many online sellers, and if I owe tax, it is in my cart when I check out. Not just taken from my bank. They say they "cannot keep up with the current tax rates" so instead, they bury a little line far down in the fine print, that says your receipt is an "estimate".. Now I don't think I am that dumb, but a receipt is a receipt. Customer service will just give you arun around.
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