Latest review first
Camping World in Oklahoma City, Oklahoma - POS RV
We bought a 2000 Damon Intruder from Camping World in OKC, OK. Problems out the ***. 1 Took 6 hours to picked it up and take possession. Service had 2 weeks to get it ready. 2 drove it to Foss, OK. and the batteries for the generator was dead. They said they were new. ???? Got it back to Amarillo,TX. and the generator would not start the slides would not work. 3 The dealer told me to drive it back and they would fix it. I drove it back and the AC quit. They told me to leave it and they would fix it too. They had it 2 1/2 weeks before we got it back. I cleaned it up ready to go and #4 The AC they fixed will not work in Max. My 1st trip in it was Leesville LA,. 5 I'm 3 miles out of Bells, TX. and blow a rear tire. No problem just figured I ran over something in the road. 6 we purchased Good Sams membership (joke) waited 2 hours for help. A rancher came along and helped us change the tire. 7 go 45 miles and blow another tire (same side the other rear tire). What are the chances off 2 blow outs on the same tandem??? Waited another 2 hours for Good Sams to find help (bigger joke) A guy from Sulphur Springs, TX. shows up changed the 2 tires and tells me they were out of date. $1080.00 later. 8 stopped for gas an the guy who replaced my tires DID NOT tighten the hub cap nuts and hub cap and nuts are missing in action.(tires not balanced and was charged for new stems and DID NOT get them either. Get to Leesville, LA. and had a good time. 9 start home and get 2 miles from Lone Oak, TX. and blow the right front tire. A cop from Lone Oak called a tow company to put the spare on for me $45.00. All this damage to the right rear fender well, and right front fender is around $4500.00. All the manager can say is " Buyer beware. It's the chance you take buying used" all he offered was finding me 4 new tires at his cost. No sound of concern or anything. The worst part is I had my wife, daughter, son-in-law, 2 grand kids and a kid that is not ours on this trip. I thought they inspected from the ground up. This should include tire date. I feel as if they endangered my my whole family.
Camping World - Bad Customer Treatment Review
I have a complaint with Camping World in Albuquerque NM. I made an appointment with them on June 25th for the 2nd of July and when I arrived on the 2nd they told me that all work was done on a first come first serve basis! By July 9th nothing was done to my RV! But they did charge me $150 for doing an evaluation! If work is done on a first come basis why was I given an appointment? Greg the GM was no help at all! Time for Mr. Lemonis to do Undercover Boss at Albuquerque Camping World! I'm very disappointed with the handling of my situation! I believe Marcus Lemonis would not be happy with this kind of treatment. Thank you for your time........
Camping World Lake City, Florida Service Dept. does more damage than they fix.
On two separate occasions camping world of lake city florida has broke items on our 13 month old fifth wheel while in the care and custody of the shop. They have broke a cabinet door while working on the refrigerator, cut the power cord while moving with a fork lift, destroyed a rear jack while moving with a fork lift and on top of that they unlock all compartment doors while the rv is out in their field so if someone wants to break in they can just open the door. This way camping world may not be responsible for any stolen items and since there is no damage to the door they are not responsible for that either. We are not the only ones to experience this kind of service. If you like your rv don't take it there! :(
Camping world Charleston SC unwillingness to help
I bought an RV approximately a year ago (ACE) we have had nothing but issues since the day it was bought! We spent over 70k on our first RV. I have exhausted ALL channels from their in store managers to the complaint dept. Not to mention the Regional will not even return my calls! This coach has had issues from the day we bought it (squeak from under the dash so loud you cant hear the radio, shimmy in the front end, we are on the 4th radio, stair has broke twice, leak from the roof vents and the list goes on!!) all they want us to do is "bring it in" so I can spend another several hundred dollars and leave it for no less than 3 weeks for them to give me some BS about why the extended warranty isnt going to cover their outrages pricing and then when we drive it away its NOT fixed!! It got to the point were it was in there so called service dept more than it was in my driveway!! My family and I have asked them to trade us out of this one into a different model and they REFUSED!! DO NOT BUY ANYTHING FROM THIS COMPANY once they have your money they could care less about you
Camping World in Walnut Creek, California - Non delivery
we ordered 2 fans for our refrigerator and waited, then I got a notice from ups that they couldn't deliver the pkg. I waited on hold 15 min. to get someone on the phone at camping world and he told me he didn't take care of things like that???? what I had all the #'s and he certainly could have talked to ups for us. This was on mon during office hrs. that I called.....it is hot and we NEED the fans..... the fellow who answered the phone said he was the ONLY one there, that's ridiculous in that large a company...
Camping World - Sales Manager Review from Beaver Falls, Pennsylvania
Every employee that my husband and I had to deal with at the Camping World of Rochester, New York (Churchville) during the purchase of our RV was rude, was a liar, or both! Unfortunately, they had the exact model of motorhome that we were looking for and we couldn't locate it anywhere else at the time. We love the motorhome, but having to deal with the horrible people at CW of Rochester was almost intolerable. First there was Mike the lying salesman who lied about absolutely everything! Then there was the sales manager, who tried to rip us off. Then there was lying, cheating Diane Pope, the finance manager and on and on. As stated, we love the motorhome in spite of the horrible people at CW. All we can do is tell every fellow camper we talk to that CW is horrible, particularly CW of Rochester, New York! I don't know how they stay in business.
Camping World - Wall Pop Up Review from Doylestown, Pennsylvania
Bought a high wall pop up from Indianapolis. The unit had some issues. The salesman insured us they would be taken care of. When we picked it up they were still working on it. We were told we would do a final walkthrough once it was finished. By the time I finished the paperwork it was attached to my vehicle ready to go. I was assured it was good to go. When we drove 3 hours away to our house and opened it up it wasn't. We took it back the next day and dropped it off. They brought it back a week later and didn't even touch it. These people are liars and crooks.
Camping World - Deposit on Warranty
well for those of you in Texas, shopping, camping world may seem like a pretty good place to start. We went in, the wife found one she liked, so started the paper work, (took off work and drove 3 hours mind you), well first batch of paperwork wrong, salesman lied(imagine that) put deposit on extended warranty, well still trying to get that back. in the mean time friend told me to check out world wide rv in Lumberton, Tx. so I did and found the exact same model 6,000.00 cheaper. Camping worlds motto is they "will not be undersold" well they just were. fast talking salesman, feel like you getting the runaround, and finance staff that was at the very least rude, wanted a work up on another trailer, was told "no, pick one and stick with it" so best of luck to ya'll shopping at camping world..................
Camping World in Akron, Ohio - 2011 class c maggots came out of the rubber in the fridge
purchased a class A and went to pick it and it leaked from the widow and I refused to take it found later from GM it was fixed previously. purchased a class c instead to make a long story short it had maggots in the fridge. Ask for a new fridge got a used fridge that the shelves were broken and glued in. They scratched the floor and the corner of the island. and broke the trim around the door. I made 4 trips and still did not get what I paid for.This place is so cheap they couldn't even put oil in the generator that barely had any in it. I purchased the warranty too!
New General Manager at Avondale Camping World
This is to all Avondale Camping World customers. I am the new general manager with camping world effective 7/1/14. I apologize for the terrible customer service issues and I am in the process of correcting the problems you have experienced. This will not be fixed overnight but I encourage you to contact me directly so I can address and correct any of the items that were not handled the way they should have been and if there are any outstanding items you need help with. I've worked for some of the very best customer service companies and understand what it takes to create a great experience. Thank you. Tom Alexander General Manager Camping World Avondale, AZ 888-457-4931
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