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Camping World - Generator nightmare

1.0
Details
13 weeks ago I took my RV into CW to repair and service the generator, which had been working fine up to this point. the generator would not start, they kept my rv for six weeks of the prime camping season. Finally after many phone calls and emails, they took the generator out so I could use the motor home. now I am told the generator will never run again, it can be rebuilt for six thousand dollars or replace for $6200 Just a very expensive lesson learned. never ever will I do business with this company. I can't help feeling used and beat to death from these people
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Review
#541489 Review #541489 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$6000
Preferred solution
Let the company propose a solution

Camping World - Keystone Montana Mountaineer Review from Blasdell, New York

Camping world is the worst rv dealer in the nation I bought a brand new montana 375flf and it's the biggest POS. Camping world has tried to fix the slides and the fridge a dozen times over this past year and it's still not right DO NOT BUY FROM CAMPING WORLD OF BUFFALO
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4 comments
Anonymous
#902346

Did Camping World build the RV? I didn't think so...

Anonymous
#887173

I bought a new trailer last October an it's been a nite mare. Do not go to the

St Augustin.

Store. The service department stinks. The service Manager

Stinks.

To..

Anonymous
#879188

Did camping world build your RV? No they sell them.

You are probably one in 100 that have issues with a brand new RV. That is why there is a manufacturers warranty, so that the company that made it can cover any problems that they have unknowingly created.

Next time you buy a car that has a problem, be sure to blame the dealer that sold it to you. Pure ***!

Anonymous
#905200
@loobis

Fix it or buy it back

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Review
#541077 Review #541077 is a subjective opinion of poster.

Camping World Spartanburg SC

1.0
Details
I am a life time member of camping world and good Sams. We took our camper to Spartanburg SC. First time we were told to take it back home after pulling 36 foot camper up there. We called and took it back later. My husband told them to adjust and repair slides as needed and grease and pack wheel bearings. GOT a call camper was ready paid 438.46 for nothing. Took camper back I ask how did you grease and adjust slide? Slide would not even go out it was in a bind. They said well we did ,I said well you could not have and they became rude. Also I wonder if they did any thing at all to camper. Sorry Service now camper is at camping world again. If I had did this kind of work in a business I would have been fired and business would have went under. I feel I should have a refund on 438.00 labor that was not even done are pay less for this trip.
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Review
#541076 Review #541076 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$441
Preferred solution
Let the company propose a solution

Camping World in Austin, Texas - Brake system

Camping world katy installed a roadmaster breakmaster braking system. A fuse in that system burned out. When replacing it I found that they had put a 10 amp fuse where a 25 amp was required. Check your fuses if you had a brake system installed there. This was a 3 day install that took 3 weeks to complete. They would call me to tell me they were having a problem, I would make a phone call to the manufacturer for the solution, call them back with the solution within minutes. Did not do any good. Probably just had too many jobs going and just stalled or just did not know what they were doing or some of both. Had a battery drain issue they said they fixed but did not. This all started around jan. 2013 and went on for a better part of that year. Cannot say things are better but I am not about to find out. It's been said by others that quality of work depends on who they hired that week.
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Review
#540170 Review #540170 is a subjective opinion of poster.

Camping World - Review from Doylestown, Pennsylvania

Took in my popup toy hauler. Had the AC checked they said it has to be replaced. While they were putting it together they tore the inner lining on the dining slide out and tore 3 places in the tail opening screen. My unit is 7 years old and had only been used 2 times before we bought it. Pristine condition. I called and they still won't call me back. BBB won't even list the Lowell ar company because of complaints. Charged over 400 to replace wheel bearings. Gave us a quote for 1200 to fix AC. Took it to another place and they fixed it for 60. Big difference. They are deceptive.
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Review
#539697 Review #539697 is a subjective opinion of poster.

Beware Columbia Camping World

1.0
Details
I'd been to Camping World a few times in the last month with my wife, while looking for upgrades to my Jeep, in order to prepare it for towing. First of all, there were about 20 employees standing/walking around, but no one even asked whether we needed help or not, even when I'm standing in front of them trying to get their attention. I was inquiring about a removable brush guard and a load leveler, but I kept getting referred to someone else. No one seemed to know what they were talking about. In the middle of the conversation, they'd suddenly walk away and start talking with someone else, or check on something and never return. Another man (kid) was looking up information on the computer and then walked away. In all this time, about two hours, no one else bothered to ask what we were waiting for. At least four times, we got a reply, like " that's so and so's job... he's helping someone else," or " he's in the back." After inquiring as to whether their brush guards would fit, I was informed they don't even make them for a vehicle. Later, I googled it and found several removal brush guards, exactly what I need. I did order the load leveles from Camper World and had them install it. They said it would take an hour or so. Later in the day, I received a call from the service tech with some questions about the installation. And, later so, since I wasn't notified my Jeep was ready, I called and no one answered the phone. I called again, the next morning and a service manager said he was surprised no one called me to let me know it was ready. I also pointed out, that they did not apply my membership discount on the purchase price. After, several earlier complaints, this was the first time I received an apology. All said and done, after receiving my Jeep, it now has a serious vibration in the rear end. When I examined underside of the Jeep, I couldn't find the source of the vibration. But, I did notice they had stripped the nut on the low end of my shock absorber, probably from using a crescent wrench instead of a socket. Now, I'll have to drive the Jeep back to Camping World again, with my wife following, so we can drop it off to have it looked at. All in all, we can't understand how this place even stay's in business, if you can call it that. They'll never see our business again.
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1 comment
Anonymous
#877923

As I understand through some research load levelers often result in a stiffer suspension and thereby cause increased vibration from the road. I always do extensive reasearch on anything I add to my vehicle so I know what to expect in the finished product. In addition from what I understand camping world is actually three or four different companies (sales, retail, service and good sam) and they don't work as one.

Review
#539653 Review #539653 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Camping World Churchville, NY worst Service ever!

Nobody ever answers phones when your transferred over to any department. Once they sell you a trailer, they don't want to know you ! 3 days and still no return call from them. Bought new 2014 travel trailer end of 2013 and had tire with bubble on sidewall. Had extended tire warranty , finally called corporate headquarters for camping world and spoke to someone in charge there. He promised a return call but, it never came. Got number for company that handles the warranty and they came through. When I purchased trailer I wanted a ladder on it, was promised the moon until I signed and I never got it. They are liars and would sell their mothers for a sale. I recommend you purchase elsewhere.
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1 comment
Anonymous
#876605

Absolutely true!!! They sold us a warranty said everything is covered come to learn when our brand new trailer broke down that is was a full warranty.

Manager even admitted that her employees were saying that. Worst place ever.

Our insurance company pulled through and before we said anything they said they did not recommend camping world. Camping world told us they fixed our trailer we went to get an Nope they were about to put our lives in danger again.

Review
#538663 Review #538663 is a subjective opinion of poster.

Camping World - Absolutely the worst!!!

Alllthe items that I ordered were in stock. It took 8 days to ship from the warehouse in which nobody had a clue as to why. Customer service was absolutely horrible. They could not give me any more answers than questions as to why it took 8 days to ship the products I am still currently waiting for the products. It should have only taken 4 to 6 days for me to get my products. I would not recommend this place to anybody as the statement above says run far far Away. also the products where are a little overpriced did not mind as it easier to ship that it was for me to go out and buy at a store. But it turns out I could have walked to Kentucky to get my parts than it was for them to ship it
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Review
#538037 Review #538037 is a subjective opinion of poster.

Camping World - Work Experience Review from Los Angeles, California

I work there and they are liers and screw people all the time.run while u can
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1 comment
ConsumerCheated
#883033

Fed up with lies, deceipt, overcharging, work paid for and not done, etc etc etc. We are going to submit a claim against camping world with the California Attorney Generals Office, every state has one, and if everyone else would submit their complaints to the states where they have had same problems, maybe someone at headquarters will stop these crooks, from their unfair, illegal, consumer, practices, & scams, of work not performed but charging for it, of charging for work that does not even need to be done, etc.

etc. If they get enough complaints the attorney general will start to prosecute for all these unfair practices, just maybe then camping world headquarters will start paying their employees so that they won't have to cheat their customers just to make a dime with their commission only pay!!!

Review
#534658 Review #534658 is a subjective opinion of poster.

Camping World - Do not ever deal with this company

We hired an rv with 1000 Miles included. That was clear on the offer. When we drop off the camper we had to pay the 1000 Miles. 'Our offers are never with Miles included'. They won't let us go before we had paid. This was a very scary experience for our three children. Even letters from our lawyer they answer with 'everything is said'. When i put a negative quote on the facebook page of the charmant of CW, he remover the quote and blocked me for messages. The only thing the customerservive write on complaints is ' send us a private mail' but they never solve the problem.
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Review
#534627 Review #534627 is a subjective opinion of poster.