Latest review first
Poor Service Department Review
3 months not ready when promised poor service dept never again
2011 Itasca Moter Home Review
Bought our 2011 itasca moter home 4 1/2 months ago. They said tires were fine now they say not safe due to dry rot. Bad business. I think they owe us new tires!!!
Camping World Warranty Review
My husband and I bought a brand new camper this year. We have called and have even taken off work to take our camper to have the oven fixed and they have yet to fix it. I have never meet any ruder people in my life . I paid cash and also bought extended warranty . Camping World of Chattanooga is a JOKE! My oven should work in a brand new camper
Camping World - Replacement Review
Brought them a detailed motorhome and 2 months of warranty work later, I got a filthy motorhome. Interior was covered in debris, dust, wood shards and staples. There was also a dent on my hood, less than three months after they had already repaired another dent while at their shop. They also had to re seal the replacement cap, because the sealant was splitting when I went to pick it up. There is no standard of quality, and a severe lack of respect for costumers property.
Camping World Repair Review
Tore up my popup camper lining. Put in to grease bearings. Called won't respond nack
Camping World - Warranty Work Review
Took our Coleman pull behind that we bought new at camping world Dothan alabama for warranty work and took six weeks for repairs. Several months later we went camping and things that's were replaced are still bad and now after one year of use the a.c. is bad and needs replaced along with shower faucet. Six weeks for warranty work that is still not right and more every time we use it. It's back in the shop for who knows how long so now I want to know do I have a lemon and if so how do I get this made right.
Camping World - Trailer Purchase Review from Andover, Massachusetts
My wife and I tried working a deal on a fifth wheel at the Conway Nh store,place seems to be understaffed and always to busy to return your call.We got the financing but had to come up with a few thousand to close the deal,I called up there to make an appointment to see how much cash I exactly needed and when I got the salesman he told me "I don't want to run circles with you and you can't afford this trailer so stop waisting my time I am busy".First of all I probably make 3x the salesmanship salary and who is he to judge me and tell me I don't have any money for a down payment,jokes on you Jerry Dodge if you didn't talk over me and down to me you would of known I was on my way there to pay for it Happy shopping else where
Camping World - Illegal Practices Review from Santa Clarita, California
Camping World, Valencia California, Don't take any R.V. Here!!! Fed up with lies, deceipt, overcharging, work paid for and not done, etc etc etc. We are going to submit a claim against camping world with the California Attorney Generals Office, every state has one, and if everyone else would submit their complaints to the states where they have had same problems, maybe someone at headquarters will stop these crooks, from their unfair, illegal, consumer, practices, & scams, of work not performed but charging for it, of charging for work that does not even need to be done, etc. etc. If they get enough complaints the attorney general will start to prosecute for all these unfair practices, just maybe then camping world headquarters will start paying their employees so that they won't have to cheat their customers just to make a dime with their commission only pay!!!
Getting the run around from camping world Hanover pa
The sales department took our trailer for a trade in, picked it up from ny and brought it to their store and we were to pick up our new camper 4 days later. They called us and said we needed to come up with $15000 in cash because our trade in needed $15,000 worth of work!!!! Nothing could have been further from the truth. They were trying to get more money from us after they signed A contract with us whereby they were giving us $18,000 for our trailer (5th wheel), we're making money off of us on the purchase of a new trailer and would have also made a profit on the resale of our trade-in. We did not have $15000 to give them so the deal was terminated. Really? "Oh it needs new tires". It's called wear and tear , as it is an 8 yr. old trailer!! They knew that! Come on people. We are STILL Awaiting the return of our trailer to us!
Reason of review
Poor customer service
Let the company propose a solution
Camping World of Roanoke does not respond to refund requests on gap insurance and extended service warranty for traded unit originally purchased from Camping World.
Update by user Nov 22, 2014
Received service warranty check in November. Considering the length of time it took to receve both refund checks, I would give Camping World of Roanoke a very poor rating for their financial department.
Original review posted by user Oct 08, 2014I have since traded this unit. While the fuel problem was fixed, and I fully disclosed the fuel problems and repairs done, I did not trade at Camping World. When this unit was purchased, I bought gap insurance and an extended service warranty plan. I have been dealing with Camping World and Good Sam to get a refund on the gap insurance and extended service plan. The trade-in was on 6-18-14. The paperwork was signed then, and again on 7-11-14. I finally called the numbers referenced on the cancellation forms on 8-21-14. I was told by the two underwriters (one for the gap insurance refund, and one for the extended service plan) that I would be getting the refunds at the end of September. Today is October 8. I called the Good Sam number, and was told the paperwork has been done, but Camping World has to issue the refund! I have copies of all of the paperwork and all of the e-mails. When I called Camping World today, and asked to speak to the finance department, I was sent (yet again) to voicemail. Consumers should expect better service from a company such as Camping World. The only person who has been a pleasure to deal with is their salesman, Greg Sutphin! What an upstanding young man! I would not recommend Camping World of Roanoke, Va (other than Greg).
Reason of review
Problems with payment
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