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Camping World - Online Chair purchase to Canada

Purchased 2 chairs online from Camping World US site. Chairs arrived on time straight from the manufacturer. They arrived broken through UPS. UPS says it was improper packaging, supplier says its the shippers fault and Camping World who took my money just sends you in circles through there own office until you give up. Their site invites international shoppers and even asks how can they make it a better experience. I got it, deliver what you promised, product to my door in one piece. on the 4th call CW finally said we don't take international returns at our cost. Costs more to return than the original purchase and you can't return to their retail stores. Nice Job Camping World!
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Review
#617167 Review #617167 is a subjective opinion of poster.
Cons
  • After-sales service
  • Unadvertised policies
Reason of review
Poor customer service
Loss
$130
Preferred solution
Deliver product or service ordered
Tags
  • online purchase delivery
  • damage complaints

Lifetime Membership Review

Registered and have been unable to enter my luck days code.. Sent email message to the tech support and have not heard anything back. Rediculous!!!!!! And I'm a lifetime member!!!! What a joke!!!!!!! Very unhappy customer!!!!!
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Review
#615143 Review #615143 is a subjective opinion of poster.
Reason of review
Problems with payment

Camping World - Double charging for the same item

2.7
Details
Today I was finally made aware of the reason that CW double charges for the same item. CW charges the actual amount once the item is ordered than also charges the full amount for the same item including shipping and tax. This happened twice each time I was told this was an anomaly, however today it happened for the third time and I was told this is the way the system works. In this world of less than forthright company's looks like CW also can not be honest with their customers. So for me, I am done with CW and you should be too!
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Review
#614583 Review #614583 is a subjective opinion of poster.
Pros
  • Pleasant salesman
Cons
  • After-sales service
Reason of review
Problems with payment

Camping World in Blue Ridge, Georgia - Be service ever

Greetings: I' am Keith D. Lord and over the past few months we have required warranty & regular service on our 5th wheel. First off with items concerning the regular service all were handled as requested & with great attention to detail by Todd. Suggestions were given to help extend service life of components & well as some cost cutting options and new equipment. All of these items were what we have come to expect from Todd, he has handeled other repairs & insurance claims in the past. Second & what I fell most important for the customer is the manner in which he handled extended warranty issues. as you are aware most of these companies try at every turn to short cut the consumer. Todd, I feel went out of his way to have rulings on our side. In my some 45 yrs of RVing I have had many RVs serviced & repaired all were done in a fair manner. Each time we have had any type of service done at your facility Todd has been our rep & has done an outstanding job at every turn. Please take a moment to thank Todd on behalf of myself & my wife for making service & warranty repairs a very easy operation. I can assure you if at all possible we will have any required service or repairs completed at your location. Sincerely: Keith & Linda Lord
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Review
#613944 Review #613944 is a subjective opinion of poster.
Reason of review
Good quality

Camping World - Rv Shower Review from Dickson, Tennessee

4.8
Details
Very disappointed in the service dept.at camping world Nashville.where do i start.crack in shower when purchased carried back to replace they did BUT also put shower focet upside down didnt seal under shower doors so in order to take shower you have to fold towels in floor also had washer combo put in closet they broke one door and the other one is so close to door you cant get detergent in property. bought this unit new 2015 had back there 6 or 7 times have been waiting 6 months to get all parts in to be repaired its there now what was gonna take at most 2 days has now turned into 5 would not even give one star
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Review
#613665 Review #613665 is a subjective opinion of poster.
Reason of review
Damaged or defective

Camping World in Cartersville, Georgia - Not the place to go for repairs

3.3
Details
Developed a water leak in a slide out on our motor home. This started back in October of 2014. I took the motor home to Camping World for repairs as I had an extended warranty with them. I expected good service as they both sell and service RV's That was not the case. After 3 visits they still have no been able to fix it. Between the extended warranty and myself we have spent over $1700.00 trying to get it fixed. Their location in Oakwood Ga. has not been able to fix it. Now they want me to spend even more money while they try different things. DO NOT go there for service
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Review
#613471 Review #613471 is a subjective opinion of poster.
Pros
  • Todd willson
Cons
  • Service department
Reason of review
Poor customer service
Loss
$1800
Preferred solution
Let the company propose a solution

Camping World in Fort Myers, Florida - Service department charged for repairs that were never done!

Asked camping world to do a complete check up on a travel trailer. Lower antenna and fix, fix roof vents. Charged a couple of hundred dollars. We pick up trailer in a crowded parking lot. They drop it off behind cars. We hitch up to move then are asked to keep pulling out as it is a traffic jam. We haul to out storage facility check work. Roof vent one still broken roof vent two still clogged and filled with leaves. They supposedly fixed a shower head and a rusted piece for the fridge. Based on the blatant roof vents not getting done my guess is we were taken for 800 bucks! I will never go to camping world again! What a scam
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1 comment
Anonymous
#975329

needs location

Review
#611502 Review #611502 is a subjective opinion of poster.
Cons
  • Bad repairs
  • Service department
Reason of review
Poor customer service
Loss
$800
Preferred solution
Full refund

Camping World - Service department in Indianapolis, In. Is a joke. They had my camper for 5 months and still did not have it ready for me to pick up. All was warranty warrenty work.

My camper has been back twice for warrenty work. First time was not completed so I told them I was going to enjoy my camper for the summer. On last camping trip water heater leaked on a new camper and I had not even used the water heater. Took back up at end of camping season ( in Oct.). Told them I would be back in March to pick it up. Called and was told it was ready. Drove 100 miles to pick it up and the work was not completed. You would think after 5 months it could have been done. Very disappointed in service. Will never buy from them again.
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Review
#611324 Review #611324 is a subjective opinion of poster.
Reason of review
Poor customer service

Horrible service at Camping World of Colfax

I purchased a new Thor Motorhome. The service dept would not return calls, kept the unit for over a month when they told me two weeks. When I picked it up the repairs had not been completed. I had called and got the salesman to check to make sure the repairs had been completed since my drive to the business was over an hour away. I would rather sleep in a tent beside the road than buy anything from these people ever again. I would say the salesman was nice. I think he was embarrassed by the service department as well.
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1 comment
Anonymous
#1334365

Purchased battery april 2017. Service "Manager" would not help with testing the old one or installing the new one.

I just spent 40,000 on a motorhome and you wont help me with a battery?? Nope I gotta charge ya he said. I told him to #### off!

Ill do it myself. Do Not waste your time with Service at Colfax camping world they suck!

Review
#611100 Review #611100 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
publc is aware of how horrible your service is

Camping World - 2014 Travel Trailer Review from King, North Carolina

2.5
Details
Purchased a new 20014 c class at camping world in colfax n. C. All went well till we signed the papers. Then it srarted to fall apart. The bluetooth phone has to have a microphone which you must purchase extra.was told the water heater was Gas and electric then was told had to buy a conversation kit to make it electric. The camera s on the mirrows show the ground they say there is no adjustments. The list goes on .please reconsider a purchase at colfax .
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Review
#610621 Review #610621 is a subjective opinion of poster.
Reason of review
Bad quality