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Camping World in Port Saint Lucie, Florida - Poor shipping

1.8
Details
Its been 7 days and camping world still didnot ship what i had bought from there website.. they did charge me a big shipping rate witch was not fair.. I called them up and they told me to relax . and they also said there is nothing they can do for me.. wow nice .. now what? Im not going to buy anything more from there website or store this is really upsetting.. This is not the way i run my business! I would like a call back from camping world so i know whats going on with my order. I want to go on vacation but i cannot leave without this part. Now Im not sure what to do as the lady on the phone seemed like she could care less about whats going on with my order. wow I think they need to get more helpers at camping world to help out on the online orders .
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Review
#644115 Review #644115 is a subjective opinion of poster.
Cons
  • Poor follow up
Reason of review
Poor customer service
Loss
$40
Tags
  • online purchase delivery

Staff Review

1.0
Details
Where do they get these people that work at Camping world they don't know nothing about their job
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Review
#643607 Review #643607 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World Waconda. Don't go anywhere else!

Went in with an advertised camper at a great price, and they actually had it. Joey showed it to us and went over all the features. New to camping he answered all our questions, and we signed on it. We then met Mike P. the finance guy who answered all our questions and showed us all options for financing. This guy is a superstar! We came back and did our walk thru with Missy, another superstar who answered all questions and gave us tips and tricks to make our camper more fun. In the rain and cold wind it did not matter, she was there for us and wanted to share her knowledge. We also met Kevin in service who took as much time as we needed to help us understand what we needed to do down the road. this guy is a Rockstar. As we left we met Linda at the registrar who guided us with advise on purchases we were making. Guess what? Most expensive is not what she pushes. She advises you on buying what worked the best. She got this information buy being a camper herself, and sharing her knowledge. This is customer service at its finest. So looking to buy, get advice, or just have questions, here are the names above on who to see in Wauconda, Il. Joey, Mike, Missy, Kevin, and Linda. This team gives you the experience, knowledge, and customer satisfaction you are looking for. Buy the way, tell them Andy says Hi!
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Review
#643031 Review #643031 is a subjective opinion of poster.
Pros
  • People
  • Joey
  • Mike p
Reason of review
Good customer service

Electric Outlet Installation Review

I have a new RV. I had CW install a second dash outlet. When I later tried the outlet it didn't work, and the factory outlet had been shorted out too. (It was working fine before CW) They charged me $80 for a new outlet. When I complained the only solution they offered was to remove the outlets altogether. The customer service person, Brian, was a real ***.
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Review
#642784 Review #642784 is a subjective opinion of poster.
Reason of review
Bad quality

Service department sucks!!!!!!!dont ever take your expensive rv to camping world of hamburg.

5.0
Details
took my rv in for a quote to get fixed, little damage nothing major. took seven weeks to get a estimate. going on nine weeks no trailer yet. excuse after excuse. they lie to you to no end! They deceive you like your a piece of ***! cant get anywhere with them. Talk to the main store manager Craig Carpenter. He said he would have the Manager of service call me the little piece of *** had a counter guy call me and lie to me again. Had to cancel my memorial weekend campout because of them which has to be reserved nine months ahead of time at a campground in NY state but they couldnt care less. Now i have a Father's Day weekend coming up with family lets see if it is done, i dont it! PLEASE dont ever go there! almost time to get a lawyer!
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Review
#642561 Review #642561 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Let the company propose a solution
Tags
  • Service And Attitude

Camping World - Warranty Review from Portland, Oregon

Camping World - Warranty Review from Portland, Oregon
Camping World - Warranty Review from Portland, Oregon
I visited the Camping World in Fairview OR. After visiting, my family and i agreed the customer service was one of the most non caring service personnel we'd experienced. The salesman knew nothing about the inventory or brand descriptions. The lot has new on both sides of the lots, service and warranty Mixed thoughout on one side and workers smoking right at the entry exit doors who were criticizing the customers who had visited. My family went to use the bathrooms and felt we were at a port a toilet. Im concerned after seeing and hearing Marcus "The Profit" purchased ownership, and had expected to see Marcus expectations in place. This was not the case. Id like to see improvement!!
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1 comment
Anonymous
#992028

I think Marcus and all "The Profit" stuff is a bunch of baloney. My experience at Camping World is poor.

The service side is run under the philosophy of a used car dealership, what do we do to empty the customers wallet.

That includes lying when necessary.

Review
#642442 Review #642442 is a subjective opinion of poster.
Reason of review
Poor customer service

Auto Service Department Review

I've tried to talk to the service department in calera Alabama for six. Consecutive days, and all I can get is a recording. ..please leave your message. ....they will not reply. camping world, Your communications program is broken!
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Review
#642200 Review #642200 is a subjective opinion of poster.
Reason of review
Poor customer service

Rv Roof Review

I had a liquid roof placed on my rv. They told me it would last 10 years. 2years later they want to replace my roof at a cost of 8,000.00.
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Review
#642146 Review #642146 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World in Burlington, Washington - Attempt to fry our battery?

It's May 2015. The Facts; We have a 40' motor home we're into our 4th month "Full Timing" touring the USA. We scheduled an oil & filter change and replace a few battery cables on a "bank" of four batteries; all are connected. Let the experts deal with the cable replacements and cleanup of acid buildup. Pros; Did great job on oil/filter change! Cons;Did poor job on reassembly of cables! Specifically placed the "Inverter/Charger Cable" on wrong terminal & battery! We discovered this mistake (10 hours later) is "Electric/Electronics Basics 101" knowledge. Which may have easily "Fried" one battery (the tech misreconnected the Inverter cable to) fortunately we simply disconnected the main power (land) and all interior fuses before we went to sleep that night. Too bad the Company won't fess up to the error. Conclusion; Our objective? You beware of this particular section (Electrical) from this particular store! Also, perhaps Camping World of Burlington can avoid this boo boo next time with their Techs!
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Review
#642084 Review #642084 is a subjective opinion of poster.
Reason of review
Poor Tech service, forced to correct our selves!
Loss
$100

Camping World in Fairfield, Ohio - WEB Order

Placed an order on May 16th for an in stock item. Sent two emails on May 21st asking why my order was still processing. My second email contained my order confirmation and was the one that was answered. C/S stated that they were updateing thier WEB ordering and since a Holiday weekend was comming up, Memorial Day, it would be Tuesday before things would be running again. My opinion is that this time of year when camping is getting started is not a good time to be updating your WEB order system, someone needs a CAT Scan. May 28th my order is still in processing, and my credit card has not been charged, I figure why reward a business that can't perform so I called to cancel my order. This is actually my second gripe about Camping World, my first started about a week earlier. They took over an RV dealership just up the road from me during this past winter. I went in to by a cap for one I lost to my fresh water fill, it was $10 plus change and tax not to mention they didn't carry Polar White. They sell an entire fresh water fill assembly for $13 and change. Makes you wonder how a small cap can be about 85% of the cost of a larger more complex assembly.
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Review
#641943 Review #641943 is a subjective opinion of poster.
Reason of review
Order processing issue