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Pissed Consumer Interviews ?
In September 2016 I purchased a 2017 Fuzion 420 at Camping world in Council Bluffs Iowa. I had purchased parts for my Country Coach from them and didn't have issues so thought I would buy the Fuzion. (Big Mistake) First it had blotches on the skirts, the camera monitor was missing, the latch was gone from the shower door was the visible items. I Told them and they said they would take care of it. I also told the sales manager that the trailer was filthy and he said it would be cleaned and polished while we do the paperwork. (I believed him) We where going to load it and leave for North Carolina at 6:00 am the next morning. Well after spending more time trying to sell the extended protection package and telling me how great I am he forgot to tell me that the trailer would not be clean or at least the latch put on the shower. I took it anyway and when we returned three days later I called to schedule an appointment to get the items fixed with a new list. After 2 1/2 months and many lies like we have done all but the skirts because they came in wrong from the manufacturer to every other excuse you could imagine. I called the general manager Chris and let him know of my dissatisfaction . He said he will look into it and have the trailer cleaned properly while it's in there and also said we sell FUN here. I then went in to see the trailer and my contact wasn't there so I asked another service man if I could see my unit and he actually said why? Any way I did look at it and some of the items where complete but not all as I was led to believe. I called the service guy in charge of my account (Jason) the next day and asked him if he had a work order to clean the trailer and of coarse he said no but would clean it anyway so there fore Chris lied to me. The next thing that happened after I had called numerous time was they said the skirt came in and they would install it on Tuesday and if I could wait till Thursday am they would clean and detail it, I said that would be fine. My girl took off early on Thursday to go with me just to find out it wasn't close to being done and Jason apologized and said he would make sure it was ready the next day (some of the skirt hadn't been replaced as they led me to believe), I told him it was upsetting as I drove 40 minutes to get there as well as my girl took time off also. I decided to wait till afternoon on Friday to give them more time and guess what no it still wasn't done and now it has a hole in the front fiber glass. Jason just said when it rains it pours!!! He said they would get it done and fix the hole and I could get it the following week. I just told him to hook it up and get it out front and I was leaving with it. They brought it out about 30 minutes later and now I have been there 3 1/2 hours to find out the battery was dead which means they didn't keep it plugged in. I have e-mailed corporate and never received a response so I sent a pour review to our Camping World in question to not get a response from them either. The hole is still in the front after they (Jason) told me he would sent there tech to my farm and repair it. I just told them and am telling you I will NEVER BUY ANYTHING FROM CAMPING WORLD HERE AGAIN!!!!!! I don't like being LIED to. If you would like dates or more info please including pics contact me as I won't lie. Terry Buchholz 402-681-7074
I recently went to Sirpilla RV in Akron OH and asked to test drive a class C RV to see if I could handle it. I was hoping to buy one at the RV show this winter, assuming I could drive/park/back it. The man, no gentleman, on duty asked if I was buying today and I...Read more
Company wrote 0 private or public responses to the review from Jan 06, 2011.
I have had nothing but poor customer care by the Camping world in Lakewood NJ. They sold me a extended warranty for $4,000. and when I need it it was a joke , They charged me to just look at the unit. Fifty dollars before they would even summit it to warranty company,...Read more
Company wrote 0 public responses to the review from Dec 20, 2010.
Bought 4 different campers in katy in two years,,,,,first two were smaller trailers..paid cash...the second one leaked in the bath room.....took weeks to get fixed...found shower was leaking badly..finally fixed...next traded up and bought a 38 ft 5th wheel, Freedom...Read more
Company wrote 0 public responses to the review from Dec 16, 2010.
I was told by camping world hat i have cracked calipers on the front wheels with approx. 45,000 miles. It is a 2006 fleetwood flair class A. It sounds as if it was caused by the work horse safety recall #50901-C but camping world says it is not.And wants to charge...Read more
Company wrote 0 public responses to the review from Aug 10, 2010.
We used Camping World for a mass of work on our newly purchased RV, our experience left us with an EXCEPTIONALLY bad taste, here is a prÃƒÂ©cis of what happened: Having booked it in we left a written list, we also backed this up with emails confirming various matters...Read more
Company wrote 0 private or public responses to the review from Jul 29, 2010.
After a headliner carpet was replaced due to water damage, the water spots returned. My insurance carrier referred me to another repair facility in another state. They discovered that Camping World had replaced the headliner. However they did not repair the...Read more
Company wrote 0 public responses to the review from Jun 20, 2010.
Our full slide on our 38V has not worked right since we've owned it. It's been in the shop more than on the road. They would not honor the warranty on this slide. What good is the warranty if you can't use it? Everytime we take it out the slide messes...Read more
Company wrote 0 private or public responses to the review from May 18, 2010.
We attended the Camping World Indy Car Grand Prix at Watkins Glen this past weekend. Prior to going, we needed an additional propane hose similar to one I had just purchased at Walmart fo $18.99. It was $32.99 at Camping World. A quick look at the shelves showed a...Read more
Company wrote 0 public responses to the review from Jul 07, 2008.
Used 2003 Allegro MH was purchased, found Dash AC would not work. Piece of Mind Pledge, does not cover Dash AC, however, it was very evident that this condition existed, when purchased, with no mention to us. Returned when found, approximately 30 days later and was...Read more
Company wrote 0 private or public responses to the review from Jun 03, 2008.
Auburn Poulsbo RV is famous for giving people the run around, giving poor service and ripping people off!!! I found this out only after I went in and rescued my 5th wheel from them. I can only hope that you find this out before you fall victim to their shady tactics....Read more
Company wrote 0 private or public responses to the review from Apr 13, 2008.
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