Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Camping World - Rv Review from Macon, Georgia

1.7
Details
Camping World - Rv Review from Macon, Georgia
Recentley I purchased an RV from campingworlf, paid for it, when almost finish signig paperwork saw the brouchure fot extended warranty, I ask the lady how do that work, her words were this"I very imprtaant that you purchase the extended warranty, if anything goes wrong with any appliance or awning , we will replace them" I ask again " they will repace the appliances if any time stop working or the wind damage it?" She answer " certainly!" Well refrigerator stop workig, totally, damage all the food, I just gotten out of hospital, my husband was ar the hospital, welli called Good Sam Insurace (i have it) afer being tranfer here and there so many times, they said , to go back to Camping World and they shuld be the pnes taking care of it. Well guess what, I got myself to camping World, weak as I was, as I walk into the store they direct me to JENNIFER MC GOUIRK( service advisor) firist her demmina was unacceptablek rude, terrible perso to be behind the desk as SERVICE ADVISOR, afer myself finosh speaking about my problem, with an awful grin on her face just to get me out of there this is what she said " Man , I will speack with my manager, and i assure we will place a new fridge, you are very lucky you have this exyended warranty, I will give you a call whithin an hour or two not longer, go home relax and emty the refrigerator, and i promise we will call you. It was around two pm ,she even gave me two of her bussines cards. Well guess what.... 8pm came aroun and not a call, so I call her number in bissness card, she answer, and said , oouuh I did not speack to my manager, so I said , Did you supposed to call me within 2 hours after I left, to emty my fridge, with an answer? She reply, Ooouu we will call yoi early in morning and assure you, we will get everythig taken care of, I said Great! I will expect your call tomorrou Miss. JENNIFER MCGUIRK thank you. Well once again was what said and PROMISED never came around . NOW IF YOU PROMISE THE CUSTOMER SOMTHING, SHUD THAT PROMISE BE KEPT? AS KNOING THE CAR Bussines, if something is promised, it should be deliverd, If not The GENERAL MANSGER should have a long conversation whith the person that promised what can Never be deliveref. Esppecially someone that is not a sales rep. Now if CSMPING WORLD read this please contact me. Till today nothing done and have Extrnded Warranty. norma.roland1680@gmail.com. Thank you.
View full review
4 comments
Anonymous
#1089270

Grammar?

Anonymous
#1026932

The spelling and grammar in this complaint are both atrocious. I can not imagine Camping World given this complaint any credence. The author sounds like an uneducated hick.

Anonymous
#1236201
@Anonymous

Maybe she is from another country. Can you type, and talk in two languages?

Yes she should have paid attention to the red line under the word, but some people are typing on they're cell phone.

Stop condemning when you don't have all the facts.

Anonymous
#1249608
@Anonymous

So, if a person has poor spelling or grammar there's no credence? You understood the complaint fully and I am sure Camping World did too. A lack of education (if true) should not mean a business gets to treat them unfairly.

View more comments (3)
Review
#690104 Review #690104 is a subjective opinion of poster.
Reason of review
Warranty issue

Camping World in Salt Lake City, Utah - Didn't do what they promised

1.0
Details
I recently purchased a 2009 Winnebago View from Camping World in Salt Lake City. It was $70,000, and although used, for that amount of money I expected to get a completely functional unit. At the time I was promised all systems would be checked to be sure they functioned properly. On my first outing it became obvious something significant was wrong. The water system leaked every time it was used. Took it back and they went through it, supposedly. Found nothing and told me nothing was wrong with it. Took it out again. Same problem. Eventually they found the water heater was cracked. They offered to split the cost with me. I reminded them this was a delivery issue and I was promised all systems were checked and worked properly. Obviously that was a lie. Finally they agreed to absorb the cost, but only after I fought with them over it. The awning wouldn't work properly. Found a part was broken. Promised to replace it. They didn't. The check engine light was on. They refused to even check it. Said that was not something they did. I would need to go to a Mercedes dealer. That's probably going to cost me a few thousand. Now I wonder what else they didn't do. I'm afraid I've bought a lemon that I'll have to live with for a long time and bottom line is, Camping World doesn't care.
View full review
Review
#689889 Review #689889 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Not as described/ advertised
Loss
$70000
Preferred solution
Full refund

Camping World - Warranty Review from Union City, Indiana

1.0
Details
Camping world in richmond indiana has the worst customer service that ive ever had to deal with. I bought a new 2015 prime time avenger from tomrapers before camping world bought them out . Called camping world of richmond indiana at least 30 times trying to get some warranty problems fixed and nothing, most of the time you get a machine with no call back . Started calling and went in the store in person 3 months before my warranty was up and got no where . They said they would take care of me and my warranty ran out so now they wont do anything. you cant use a warranty if they wont respond back. The manufacturers throw these new campers together with the cheapest materials they can find. I wouldnt recommend anyone to buy from camping world. Trying to get my $1800 extended warranty money back with no luck. When im ready to buy a new camper down the road it will not be from camping world !!!
View full review
Review
#689850 Review #689850 is a subjective opinion of poster.
Reason of review
Warranty issue

Camping World Warranty Review

3.0
Details
Las Vegas nevada. Dropped my Colman travel trailer for warranty and insurance work on 8-10. Insurance submitted a check. Still no work started on 8-26. I call everyday, no one answers or returns calls. I think I'll go get it and go somewhere else. Lousy, unconcerned business.
View full review
Review
#689844 Review #689844 is a subjective opinion of poster.
Reason of review
Warranty issue

Camping World in Seekonk, Massachusetts - Bad service in Berkley

I will never go the that store again. People are all smiles but no brains. I had my RV scheduled for an appointment and it was not even looked at for a week and then was told it was only the batteries. I gave it a second chance and needed a new toilet seat. Stood there for 15 minutes and then was told a toilet specialist would help me. Please a toilet specialists. HAHA Bad Bad place. Was not told until the 3 time I took my RV there for the dash air that other than charging that can not help me. I picked up my RV and was told they checked the antifreeze. It was dry. Such non professionals
View full review
Review
#689798 Review #689798 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - 2004 Coachmen Rv Review from Ardmore, Oklahoma

Bought a motorhome 2004Coachman 31 ft. The only good thing i can say about it it that the motor is solid. Soft spot in floor, major fix. The slide out quit working had it fixed ,i thought will be going back at their expence. I have come to the conclusion that it was never inspected before my purchase. Have done a ton of work on it an still have a ton to do. Bought in Stradford, Mo. Never buy one on a cloudy day.
View full review
1 comment
Anonymous
#1038993

Got it fixed, an turned around an sold it to them as a trade in.

Review
#689726 Review #689726 is a subjective opinion of poster.
Reason of review
Damaged or defective

Camping World or "Camping Worst" El Paso Texas - BAD BAD BAD Location

2.8
Details
I bought a new 2016 unit a this year May 2015 from "Camping Worst" in El Paso, Texas. Just like buying a used car from a cheesy used car sales man. Everything promised to get the sale and all promises broken once they got paid from the bank. I kid you not, I spoke to Sales Manager Jimmy Hernandez, and those were his words exactly. He said "... deal is done because we got paid from the bank and it's no longer our problem." What a joke, all over a $400 satellite!!! Service department is a true circus because it takes them months to get you parts and to fix your unit. Better yet, once it's done the repairs could have been done better by a 5 year old. The unit needed repairs in the interior molding and they used a staple gun to repair and it looks TERRIBLE. I took unit in for a number of repairs needed on my NEW 2016 unit but only got half of the repairs done at best. They don't seem to grasp the idea of "service" and have a complete disconnect with their communication. There's absolutely no accountability at this location and it's sad because if the public knew how they operate, I'm sure they wouldn't buy from this location. To sum it up for you, this location is absolute CHAOS. Word to the wise... "STAY AWAY"!!!!!! Drive 4 hours to Camping World Albuquerque and you will truly experience greatness and avoid all the headaches from "Camping Worst" El Paso, Texas.
View full review
Review
#689562 Review #689562 is a subjective opinion of poster.
Pros
  • Inventory
Cons
  • Lack of accountability
  • Customer service arrogance
  • Sales management
Reason of review
Poor customer service
Loss
$400
Preferred solution
Deliver product or service ordered

Camping World Rv Winterizing Review

1.6
Details
Bought in NH. Used, paid for winterizing not realizing until this spring black tank was left full. Engine problems not revealed even though we asked and brand new mattress former owner put in camper was taken out by dealership. Will never recommend or shop any camping world again.
View full review
Review
#689486 Review #689486 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Moosic, Pennsylvania - Service sucks

I had called the Hanover, PA store 5/18 at 8:00am, got voice mail, left my name & # with message saying I just needed to set up an apt for inspection on our camper which expires end of May. At 10:00 I called back again just to see if anyone would answer, just got voice mail...12:00, same result. About 2:30 I called again this time speaking to the lady who kept transferring my call. She stated one of the workers had walked out the week prior and they were busy and low on staff. I said isn't there anyone there who can just make me an appointment, she said no, that I should just call back again either Tue or Wed. At that point I just said forget it, we'll take it somewhere else. (Never did get a return call back from the message I left on voice mail at 8am) Today 5/21, when I got home from work at 4:30 I thought I'd give it a try again. This time she didn't even transfer me, she just said I'll take your name and # and take the message over. I said will they call me today, I just need an apt. She said probably not. Once again, left my name and #...no call today...and I wait... If we don't get a call back by tomorrow to make an apt we are taking our business elsewhere. We are informing our friends and family of this service as well. We feel it's very bad customer service on Camping World's part. Email I sent to Camping World on 5/21 and 5/29/15
View full review
Review
#689226 Review #689226 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in East Wakefield, New Hampshire - Worst Service Dept. In The World!!!

2.7
Details
Bought a new $50.k fifth wheel April, 2014. Upon our lame demo by someone who has never done a demo before we noticed damage on a living room slide facia and a severely bent fireplace door. Apparently door was left open when slide was brought in. C.W. said they would order parts so we had the camper delivered with damage as this delivery took planning from our campground owner. After camper was delivered there were about 12 issues with this camper. Gray tank doesn't hold water, city water connection leaked badly, outside motion light didn't work, missing remote controls for both the entertainment system and the flat panel TV, handle on glass shower door fell off, 4" round hard stain on carpet in dining area (appears to be construction adhesive), lots of scratches on dining room table (looks like something made of metal was dragged acrossed it), one one the wooden kitchen cabinet doors was very splotchy like it was contaminated during the staining process, long ceiling trim piece was pulled away from it's corner location. After the entire 2014 camping season two items were fixed. C.W. said they would bring camper to their shop and repair items during the winter so we had to completely empty camper and store everything. Camper was delivered April 2015 with many items still not fixed and additional items were broke in their shop over the winter. Middle glass shower pane had dime size chip near bottom, white exterior corner trim piece had 3" crack in it and electric awning motor didn't work when camper was redelivered in April 2015, along with many of the original items that weren't fixed either. Haven't heard from C.W. since early June and second season with this camper is winding down again. Have called and emailed them and they never respond. Have been calling C.W. corporate headquarters for their help but so far that hasn't brought any results either. Worst company I have ever dealt with by a long shot. I've been so patient with these people and this is how I'm treated. I paid top dollar for a new camper and feel like I've been so ripped off. There is so much more to say but there's not enough time to say it all. I'm not going away until my camper is in the condition it should have been in the day it was purchased. Unbelievable and the saga continues. Thinking of calling an attorney....
View full review
Review
#689060 Review #689060 is a subjective opinion of poster.
Pros
  • Dennis walsh
  • Mo roy
  • Delivery driver
Cons
  • Customer service arrogance
  • Poor work
  • No solutions
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Compensation and I'll have the issues taken care of myself. After almost two camping seasons I want this to be over. Has taken all the fun out of this new fifth wheel and camping
Tags
  • poor warantee service