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Camping World in Ocala, Florida - Shoddy workmanship

3.0
Details
Took my travel trailer in for extended warranty repair on refrigerator to Camping World Super Center in Ocala (Summerfield) Fl. Turns out rodents(squirrels) has damaged fridge and had to have whole unit replaced. Instead of using Good Sam extended warranty, wound up using my USAA insurance as they covered rodent damage on my policy. I did not mind that it took three weeks to get the job done, what upset me is they put a fridge in with the doors opening in the opposite direction of the original which now makes it very awkward to get into fridge. On top of that, prepping the trailer for a road trip, noticed that back room outlets not working. I took it to an RV repair place 5 minutes from my house, Camping World is an hour drive for me, and they found that when they hooked up the fridge electrical, they ran a screw through the wires that shorted out the outlets in the back room. Accidents happen, I understand that, but to put the fridge in with the doors backwards and then not do a check to make sure all electric was working before turning it back over to me is totally unsatisfactory. Almost $400.00 later at the RV repair center and they finally were able to fix it after having to cut through the new roof vent to access the damaged area. I know I should have taken it back to Camping World but I was to disgusted to go back. I will also pay the RV repair center by me to get a universal kit to switch the doors on the fridge around.
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1 comment
Anonymous
#1033581

I do believe you can swap the doors just as you can with your home fridge

Review
#698126 Review #698126 is a subjective opinion of poster.
Cons
  • Repair service
Reason of review
Poor supervision
Loss
$368
Preferred solution
Let the company propose a solution

Camping World in Santa Maria, California - RV Purchase

2.6
Details
Purchased our first RV (used) from Roseville CA. One thing they don't do is a pre-purchase walk-thru with the customer. The salesman said they would find everything wrong and fix it. They had two weeks to fix everything. During the post-purchase walk-thru, we found many items still not fixed or working. The Service Dept folks were fabulous! We were there from 10am to after 6pm. Salesman recommended generators - said would run a/c and appliances. They don't! We tried the a/c and one appliance and the generators kept kicking off. CW won't answer our e-mail or return call. Needless to say, we will reconsider the dealership for our next purchase.
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1 comment
KrafT1
#1033279

I had trouble with the "What I Dislike" section. Every time I put something there, it went red and wouldn't accept anything.

Is this your way of beefing up the stats?! So what we disliked:

1. Salesman recommended generators that don't work as he described.

2.

No pre-purchase item-by-item walk thru.

3. Several items still not fixed or working when we did post-purchase walk thru.

4.

Camping World won't return our call or e-mail regarding generators.

Review
#698084 Review #698084 is a subjective opinion of poster.
Pros
  • Location
Reason of review
Not as described/ advertised

Camping World in Tucson, Arizona - Bad Service

2.0
Details
I ordered a set of air bags for my class c motor home thru Camping World of Tucson az ( I live about 50 miles away ). made appt. for 9/9/15 at 8 am. after arriving and been sent to 3 different people finally got signed in.. they didnt take motor home in until 9 am. about 9:30 was told that the u bolts werent long enough, did I mind if they had longer ones made, said ok. said they would call in a few hours. After No call went back at 1 pm, was told that they ordered the wrong air bags, could I leave motor home till next day. At 4:45 called camping world to see what was going on, was told that they found some in town and were having them shipped....( who ships in the same town )..Next day and No phone call to say yes they got them or no they didnt. still waiting to hear something ( 1:30 ). WILL NEVER GO BACK OR RECOMENED THIS STORE TO ANY ONE
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1 comment
Anonymous
#1036507

I have had the same problem with the service center in Fife Wa. Miss ordered parts and sizes.

Work not completed on time.

And when job was complete found not everything was working correctly! NEVER again will I go back or recommend any Camping World for Service.

Review
#697513 Review #697513 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Price reduction

Camping World - Sales Representative Review from Colleyville, Texas

5.0
Details
When we made the decision to shop for an RV, we sought assistance online to find the perfect RV for us. It was a sales representative with Camping World in New Brunsfel, Tx that reached out to help find the best RV for my husband and me. Travis Buck with Camping World went beyond our expectations to help find us a great Class C motorhome. Travis made sure that our purchase went through without any problems. After our arrival at Camping World in New Brunsfel, Travis along with Camping World representative's, Scott, Mario, and Juan who all added their expertise knowledge to help process our RV puchase. Camping World is a large, spotless clean, pet friendly facility that we would highly recommend to anyone wanting that perfect RV Clint and Roblyn Brown Sweetwater,Texas
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Review
#697176 Review #697176 is a subjective opinion of poster.
Reason of review
Good customer service

Camping World in Cedar Rapids, Iowa - I want my money back!

1.0
Details
I ordered a cover for my camper. It arrived no problem except due to an error in Camping World's online software I received 2 covers instead. No problem, I refused one and back it went. So now almost 5 weeks have passed and I'm STILL WAITING on a refund. I have been told in 4 different conversations that the supplier is still waiting on confirmation of the items' return. Come on, seriously, make the customer happy and credit my money back and then Camping World can settle it out with the supplier. (BTW- the music when on hold could make someone psycho.)
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Review
#697033 Review #697033 is a subjective opinion of poster.
Cons
  • No solutions
Reason of review
Problems with payment
Loss
$46
Preferred solution
Full refund

Rv Review

Tallahassee camping world is the worst I will never buy another rv from.
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Review
#696904 Review #696904 is a subjective opinion of poster.
Reason of review
Poor customer service

Rv Review

3.5
Details
on sept 1st 2015 i came to camping world in greenwood needing a skylight over my shower i was waited on by myndi hiland found her to be very knowledgeable about what parts were in stock and was very helpfull in helping me find averything that I would need to make my repairs overall I had a very good experience.
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Review
#696894 Review #696894 is a subjective opinion of poster.
Reason of review
Good customer service

Camping World--awful, Ace motor home, poor assembly from factory

Purchased the 2014 Ace 27' class A at camping world in Madison Wi. Started back to Fl and the trouble light came on. We made it back to Fl and Ford could not find a new computer. We waited 3 weeks for one then took another trip all the rear lites went out-back to Ford, bad switch under dash. The latch on the kitchen pantry door broke loose,it smashed into the cabinet across from it.Took a trip to N carolina, going up the mountain she quit--stranded there for 5 hrs.Towed to Ford, they had it for 1 week, finally discovering sloppy wiring under the coach, wiring loom fell down on the muffler, not covered by Ford. It sqeeks, it shakes, and drives like a buckboard. Don't buy one-junk
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Review
#696869 Review #696869 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$2200

Camping World Fairview Oregon

My wife and I went to buy an Ace MH. Our sales Man was named Andy when we said we will buy it he tells us this one is already sold but he has another one in Hillsboro. We see that it needs a new windshield and awning over the slide out CW will put it in. We buy it for 85000 and extended warranty for around 5000. When we take it in to put the windshield in and awing they tell us it needs a new roof. We wouldn't have bought it if we new that. The parts Lady says new roofs get put on all the time. I'm sorry but not on new motor homes. People beware.
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Review
#696512 Review #696512 is a subjective opinion of poster.
Cons
  • Bait and switch
Reason of review
Bad quality
Loss
$15000
Preferred solution
Price reduction

Camping World in Dothan, Alabama - Double to triple quoted price for repair

1.7
Details
Took our 2007 Tiffin Phaeton into Camping World of Dothan, Alabama on 05AUG2015 to have the refrig looked at. Jason Armstrong (Service Rep) helped us out and said it was probably the cooling unit but would check and call me. On 07AUG2015, Jason called to advise it was in fact the cooling unit and it could be repaired for $657 or replaced $1152, not including labor. I advised for the price difference to replace, he replied that is most everybody does for the price and warranty. NOTE: My mistake here......did NOT get it in writing, only his word on the phone. Imagine our surprise when we picked the rv on 03SEP2015 and he presented a bill for $4,771.37. Our $1152 refrig now cost $3,299.97. Jason's reply. thus far has been, "You have got the better deal." "I have no idea where you got those figures." He has not offer any assistance. I have sent this Camping World Inc on 03SEP2015 with no reply to date. BJUYER BEWARE ALWAYS GET REPAIR IN WRITING FIRST FROM CAMPING WORLD!!!!!
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Review
#696449 Review #696449 is a subjective opinion of poster.
Cons
  • Service reps who cannot answer for each other
Reason of review
Pricing issue
Loss
$2100
Preferred solution
Price reduction