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Camping World in Lake City, Florida - New Winnebago Vista

We purchased our second new Winnebago several months ago. We knew the Diamond Shield needed to be replaced and the dealer agree to do it. On the two hour drive home we found the in dash radio did not work. Once home we found the TV needed some work. Back to the dealer the next week, after a few days, the dealership called and told me a new radio would be ordered and the TV was fixed. We made the two hour trip only to find that now the outside TV did not work. We had to leave it another day. From the dealership we headed north for our first trip. The outside mirror on the driver side vibrates severely at 55 mph. The wood trim over the TV fell off. We soon learned that the vent in the rear bath would not open, and then the vent in the half bath would not open. The kitchen faucet drips when water is under pressure. The first night we found a broken light switch in the rear bath (no other light); the handle to open sofa bed was broken off. The sofa chair that folds out from sofa would not lock in upright position. The latch that holds the shade shut on screen door was missing. Then it rained and the water came in around the rear bath vent and water flowed in from under the sofa. At the end of the week we attempted to connect the dump hose and dumped black sewage all over the service compartment. After several attempts is was clear that the grey and black water system could not be used. This unit has been setting on the lot for at least nine months. Is there water damage in the roof or floor? How to we determine this and if it show up later… There is also the issue of prorated refunds for the previously purchased warranties from the Ocala Camping world. I was told eight weeks ago, I should see the check in about six weeks. I called the Lake City Camping World yesterday. I was told there is an open work order but no information on a radio being ordered. I was told the assigned service advisor would call me. This has been an extremely unpleasant experience. I did not realize Winnebago put such a low priority on quality control. I also cannot believe that after a month of rain this fall, the dealer did not realize this unit had water leaks.
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Review
#773645 Review #773645 is a subjective opinion of poster.
Cons
  • Unadvertised policies
  • Walk through and customer service
Reason of review
Not as described/ advertised
Loss
$130000
Preferred solution
Full refund
Tags
  • Lake City Camping World

Lake Park Georgia Camping World lies and cons

We currently have a 5 year old trailer that has some issues with it. We took it to our local camping world to have them tell us how much to fix the issues. They came back with about 2K worth of cost to fix the issues. I told them that I really would like to look at maybe trading our trailer for a new one but before looking at the first trailer it would all depend on how much they would give me for our current one. The sales Manager came and told us that with all the issues they found the most would be 11k. We told them that was an ok price not quite as much as we hoped but enough for us to look at a new one. They showed us some Jayco trailers and the manager told us that the weight showed on the trailer was with all the tanks full so you could *** about 900lb. So going along we pick out a Jayco that cost $27,595 an he said that since that was a higher end trailer he would give us 13K for trade. After doing some research on our own, we stated questioning the weight statement. We showed them where on Jayco's website it states their weight is with empty tanks. They said that they were wrong about the weight (wonder how many people were sold trailers under that ruse). Anyway we found another trailer that was a keystone and they gave us the price of $25,995. We said great the weight was under what we needed. They hand us the print out of the cost and it shows our trade in as $8,900. Really??? his explanation was we were picking out a cheaper trailer and he wouldn't make as much. So a $1600 difference in the two new trailers means a $4,100 difference in my trade in? Then on the bottom of the sheet is the $1600 in prep fee? So we asked what the heck is a prep fee. Sales manager told us that it was to make sure everything was working, fill our propane tanks and to give us a class on how to pull a trailer. Really we need to get charged to make sure a brand new trailer works???? and a driving class... we have been pulling a heavier, longer trailer for years. But he told us this was camping world policy and there was nothing he could do. There was also a $601 charge for documentation fee. Ok i know that car dealerships do that but usually around $500. JJ the sales manager comes back and says well if I lower the $1600 prep fee to $595, would we buy. Ok wasn't it just 10 minutes ago a Camping World Policy and there was nothing he could do??? Needless to say that we will never be visiting a Camping World again.
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Review
#773000 Review #773000 is a subjective opinion of poster.
Cons
  • Business has no ethics
  • Lies and mistruths
Reason of review
Pricing issue
Tags
  • Camping World Lake Park Ga
  • Keystone Bullet

2015 Starcraft Autumn Ridge Camper Review

1.0
Details
Terrible experience would ever recommend purchasing a camper from them. All around service is terrible. No customer satisfaction guaranteed. Still have issues with our camper that aren't resolved.
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Review
#772419 Review #772419 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - Keystone Cougar Rv Review from High Point, North Carolina

1.0
Details
Bought a keystone couger from these people camping world colfax, nc. 1) Lied to from the beging on how customers are number one concern 2) First mistake we made was buying anyway 3) We purchased it December 1, 2015 and they have had it for over five weeks of the time they don't know how to fix anything that is covered by warranty 4) they do not return calls including Manager Whishe I had bought from some besides camping world in Colfax, NC
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Review
#772142 Review #772142 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World RV Sales - Little Rock

2.8
Details
Camping World of North Little Rock has very poor customer service in the service and repairs dept and are very impossible to deal with. Not only can they not keep the same employees for whatever reason, but when your repairs are not completed properly or at all, they will tell you that they will make it good, but they don't. You just get the run around until you just give up, and decide to never do business with them again. They do not care!!!!!
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Review
#771859 Review #771859 is a subjective opinion of poster.
Cons
  • Work completed unsatisfacory
  • Being given the run around for weeks
  • Work never completed
Reason of review
Poor customer service and unsatisfactory repairs
Loss
$1500
Preferred solution
Price reduction

Camping World Katy, Tx False Advertising,shady business practices

Heartland Torque Toyhauler advertised at 35ft. Made arrangements to go pick the RV up on Tuesday 13th. Drove 177 miles and stayed in a hotel. Next morning went by to finish the paper work. Checked the RV and found the brochure inside referred to the Rv as 34ft. Salesman Sarge and I messured the Rv to be 39ft. Drove back home 177 miles. No apology given! Sorry business practices. Came home and looked up the ad again and found that before I got home they changed the length to 39ft. Go figure.
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Review
#769964 Review #769964 is a subjective opinion of poster.
Cons
  • Misrepresented product
  • Service or lies
Reason of review
Not as described/ advertised
Loss
$114
Preferred solution
Full refund

Harrisburg Camping world Sucks

We took our 2016 in for repairs missed at the walk thru,waited 30 days for an appointment,then told when dropping off our coach we would have to wait longer for repairs.They never repaired all the items we requested that needed fixing.The items they said they repaired were not correct and stole things from our coach.Thank you campingworld for ruining our experience.The service department should close for the good of campers everywhere.We feel for a company that services campers they should do it correctly the first time and not treat us like idiots.
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Review
#769573 Review #769573 is a subjective opinion of poster.
Cons
  • No likes worst customer service i have ever seen
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Camping World - Website Review from Stockbridge, Georgia

Ordered a cover for our Camper from the website. After 2 weeks there was no update. Contacted customer service and was told it was on backorder until the following month. Waited 2 more weeks and called customer service again, this time they said it was on backorder until the end of the next month....they charged my card the day the order was placed. Customer service stated that this is typical of the cover manufacturers, but they won't post it on the website....they just want your money
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Review
#769098 Review #769098 is a subjective opinion of poster.
Reason of review
Order processing issue

Redemption of Camping World Jacksonville FL

I filed a complaint about Camping World of Jacksonville FL charging me in excess of $700 to replace a spark plug and air filter on my auxiliary generator. The work was performed in November/December 2015. Today the manager called me and asked me what he could do to make the situation correct in service and satisfaction. I told him I was willing to pay a fair price for the work performed but had reservations for the charges and time needed to make the repairs. He cut a check to reimburse me for the excessive charges above the actual necessary repairs. I am now a "Happy Camper".
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Review
#768995 Review #768995 is a subjective opinion of poster.
Reason of review
Manager made things right.

No accountability! Camping World Lakewood,NJ

I bought a new 2015 Winnebago Navion from Lakewood a year ago and a couple of times I started Onan generator and died after 5min. I took to Onan under warranty and is the fuel line from coach. Camping World Lakewood,NJ will not fix problem. It's just a kink in fuel line and they said they don't do generators "Really" it's the Fuel line from the coach. A mistake made in production. I bought new for the warrantys and no one wants to step up and fix small problem. DO NOT BUY from LAKEWOOD,NJ or PURCHASE WINNEBAGO. Kvngall@hotmail.com
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1 comment
fblumberg
#1111066

They are professional liers and we need to band together as consumers and stop them. I bought a new camper 3 years ago and used it for 6 days its been in shop ever since the service girl Stephany accused me of lying, and has been awful and wont return calls ... Im out 24000 and they won honor any warranty.

Review
#768551 Review #768551 is a subjective opinion of poster.
Cons
  • Rude cusomer service
  • Issues after buying and poor response of store
  • Read my entry
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Deliver product or service ordered
Tags
  • No warranty repair