Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Camping World in Kingston, New York - RV Service

1.0
Details
I had a disturbing experience with this business, and feel compelled to pass along my concerns. When dealing with this business, know that you will be obliged to take what you get, for if you question their workmanship, or their practices, management is inclined to disabuse you, by screams and threats. You will be told not to return under pain of arrest, and so I conclude that any kind of redress you might wish with these folks will need to be garnered in a court of law. Really, why should an intelligent fellow do business with them?
View full review
Review
#788921 Review #788921 is a subjective opinion of poster.
Cons
  • Lack of accountability
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Camping World in Fort Lauderdale, Florida - Pulling credit reports

i was at the 2016 RV show in Tampa Fl..Looked over a 2016 Thor 40 ft.unit..Sales people kept trying to sell me that unit by asking all kinds of questions.double and triple teaming me about my credit ..I made the mistake of giving my info to one of the salesman .I looked over the unit once more and decided I really wasn't interested any more and told them so. That was on the Thursday of the show,late in the afternoon.About 2 weeks later I started getting mail from banks about Camping World Of Tampa applying for credit for me.That was after I told them I wasn't interested.They ran my credit the following day which was Friday.They submitted for credit to not 1 but 4 different banks. I talked to someone in the Tampa Office who introduced himself as the finance manager.He checked his computer and confirmed that the time line was correct and he apologized and said they should not have done that.In the mean time my credit score went down due to too many inquiries.T here was nothing he could do for me.BEWARE of the sales tactics of this company.
View full review
Review
#788421 Review #788421 is a subjective opinion of poster.
Cons
  • Service salesmen
Reason of review
the dishonest sales people

Camping World Service department sucks

i just brought a 2016 Winnebago Vista LX, took it in for some upgrades on Friday and never heard back from the service advisor who is also the service manager until Wednesday. I called and left messages like i was trying to contact the President of these United States. No luck, finally i got his email and he responded. Keep in mind the work should have been done in 2 days as they claimed. Second concern i have is they left another customer camper outside in the cold for weeks without winterizing it. Turns out it suffered from 8K in damage to the whole plumbing system. I told the wife this is my first and last experience there.
View full review
Review
#787548 Review #787548 is a subjective opinion of poster.
Cons
  • Lies and poor consumer service
  • Manager
Reason of review
Poor customer service

Camping World - 2016 Thor Challenger Review from Wesley Chapel, Florida

2.7
Details
My wife and I put a deposit down on a 2016 Thor Challenger at the 2016 Florida RV Show with the Tampa Camping World. As of today (one month later) we are still waiting to hear back from the finance manager (John). My wife and I have excellent credit but were a little high on debt to income. I recently paid off a lot of bills that substantially lowered this. Even at the time they run the credit, a phone call WOULD have been the professional thing to do. Now that are ratio is improved, we will go elsewhere to purchase a new motor home. I also will cancel my Roadside Assistance, Travel Assist, and definitely will not renew my membership. These people lack in Customer Service. If I run my business this way, I would be out of business!
View full review
1 comment
Anonymous
#1127042

As of 03/14/16, I have had no one from Camping World Corporate call me, email me, or mail any apology or show any concern what so ever. Must be nice to have a company that doesn't need to provide customer service and still stay in business. Camping World, not that you give a rats *** but if you see this comment, I AM DONE WITH YOU!

Review
#787213 Review #787213 is a subjective opinion of poster.
Reason of review
Problems with payment

Camping World - 2002 Georgie Boy Motorhome Review from Seminole, Texas

1.0
Details
The absolute worst company that I've ever dealt with! They lied from the beginning, and sold us a coach that has had more problem than I'd ever have dreamed.. First off, come to find out, they hid the fact that the coach had been in an accident.. Which caused major electric problems.. Took it back in for electrical work, they cut and spliced wires and returned it to us with the headlights not working.. And proceeded to inform me that it wasn't their fault... Never mind the fact it didn't have the issue before it went in.. Things have gotten so bad, we have proceeded to file a lawsuit against them.. We had no other choice.. DO NOT DEAL WITH THESE PEOPLE! They are crooked and look for every opportunity to rip you off!! It's funny... We attempted to trade the coach back to them, with 40% DOWN AND THEY REFUSED.. said they couldn't get financing, which is a lie, as our credit was over 800 with almost 0 debt to income! They ripped us off and they knew it!
View full review
Review
#787036 Review #787036 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World - 2016 Crossroads Rv Sunset Trail Reserve Review from Omaha, Nebraska

1.0
Details
Absolutely the worst business i have ever dealt with. Bought our brand new 2016 5th wheel in june 2015, lied to from day one, tried to get stuff fixed that was supposed to be done before we bought it since then, have had it in the shop for almost 6 of the 9 months we've owned it, local rapid city sd camping world nor corperate camping world will help, camper has been damaged since being in their possession... i could go on, but im sure you get the point. WILL NOT RECOMMENDED TO ANYONE! EVER!!!! Horrible customer service to put it nicely, and we wont start on the service manager and the service department, I cant even put my experience with the rapid city south dakota camping word store into words!
View full review
Review
#786457 Review #786457 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Denver, Colorado - AWFUL customer service and don't stand behind anything they say

In Dec 2015 we purchased a used 2004 Holiday Rambler Presidential 5th Wheel at Camping World of Denver. They told us we also needed to pay $1000 for a clear coat to protect the outside of the unit. There was no 5th wheel hitch going with the unit. They told us they would store the rig while we looked for a truck to pull it with, the manager said he would look around and see if he could find the 5th wheel hitch for the unit. In Jan we get a call from our salesman and he says he needs to deliver the unit to us as they are getting busy and don't have room to store it any longer. We are told to come down the next day for the walk through. When we get there he passes us off on the person "technician" who washed the rig. He really didn't know about our unit, we have owned a previous 5th wheel and lived in it while working construction. He kept giving us his opinion on things like our awning, our slides, and how things work. and it wasn't a good opinion. We walk back into the store after the walk through and we wait for our salesman to make arrangements to have the unit delivered to our home. After 20 minutes of waiting the guy who washed the rig comes in and says well I guess you can go home. We then left, made a stop on the way to get coffee and when we arrived there was the unit sitting on the street. When we tried to let the stabilizers down there was no battery power. The tech had told us it had brand new batteries in it. The salesman called the next day and wanted to see if the unit had been delivered I told him yes but it didn't look like the clear-coat had been applied. He replied he was pretty sure it had but it doesn't show up well on a white trailer, I explained to him that it didn't show up on the dark parts either and that I was not pleased with this or with the "tech" who had done the walk through and they also delivered a unit with a temporary licence tag that was due to expire in 7 days. They knew we were moving to another state and wasn't due to leave for a month or so. I asked for a new tag and they told me they don't do that. When we asked where our Good Sams cards were they told us it takes about 8 weeks, only problem they couldn't find us in the computer to prove we were even members. When I talked to the membership dept they said they would look into it and that since we didn't finance the unit it got forgotten. This has been the most awful experience and the Customer Service has STUNK! They are always making excuses or blaming it on someone else--nobody takes responsibility for ANYTHING.
View full review
Review
#785520 Review #785520 is a subjective opinion of poster.
Cons
  • Do not stand behind the customer and they are untrustworthy
  • Being given the run around for weeks
Reason of review
Problem with delivery

Camping World in Frankfort, Kentucky - Unprofessional and Dishonest Sale Staff

1.0
Details
While attending the Louisville RV Show on January 29, 2016, we found a 2016 Heritage Glen 337 BAR. The same camper we had found at another lot. Salesman said they would beat whatever price the other lot was quoting. We agreed on a price, I paid a deposit. Camping World said they would send me a purchase order on Monday, February 1, 2016. I called, texted, and e-mailed all week trying to get the purchase order to take to my bank. I finally got the order late on Friday February 5, 2016. The price on the purchase order was $5,800.00 higher than the price discussed. Call the salesman for an explanation. When I voiced my disgust at the change of the quoted amount, he hung up. When I talked to another salesman who was also at the RV show, he said the whole conversation on price we had at the RV show never happened. He more or less said My wife and I lied. Let me say this. Why would I pay a deposit on a camper at a price much higher than I already had from another outlet. You can't make this stuff up. They are dishonest period. I have been in contact with representatives of the Camping World "Rapid Response Team" trying to resolve the issue. The response was from the salesman with the above disparaging remarks.. They are supposed to refund my deposit. We will see. If my choice was down to buying a camper from Camping World or camping in a cave.......well the bear is just going to have to move.
View full review
Review
#785056 Review #785056 is a subjective opinion of poster.
Cons
  • Do not stand behind the customer and they are untrustworthy
Reason of review
Pricing issue

Camping World in Parrish, Florida - SELLS MOTOR COACHES WITH BRANDED TITLES -CW WINTER PARK, FL

1.0
Details
Purchased a coach in 2012 only to find out today (4 years later) that the coach they sold me had a "Branded Title". LEMON LAW BUYBACK IN 2006. Sadly, they knew the coach they were selling me was worth about 50% of Blue book value. Called yesterday GM (Mike Braman?) at least that is what he said his name is,,,told me he would "run it up the chain" and call me back. SURPRISE.. NO CALL BACK. BUYER BEWARE..DEMAND A CARFAX on anything you buy from this supposedly reputable company. MARCUS LEMONES...you should be ashamed of yourself....
View full review
Review
#784730 Review #784730 is a subjective opinion of poster.
Reason of review
BRANDED TITLE VEHICLE
Loss
$10000
Preferred solution
Let the company propose a solution

Camping World in Cedar Falls, Iowa - Not very honest

I purchased a camper from them in January 2016 paid for it and not picking it up until 4/2016. When I called and asked when my warranty starts they told me from the day I purchased it. A good common courisity for them should have at least told me that when purchased it. A good sales person should have told me just to make a down payment and pay balance when I pick it up. The Sales Manager is so unprofessional. They treat you like you are stealing thnere product. when in fact there sole purpose is to extort as much out of you as they can. I have never ever made a deal where I had to sign something that if they meet your price it's your. My suggestion to you is to make a REDICULIOS OFFER AND MAKE THEM SIGN IT. Fair is fair right?
View full review
1 comment
Anonymous
#1174519

When you buy something and pay for it, that means it is yours. In fact they were nice enough to let you keep it there.

I've been in the retail business for 18 years and just purchased my very first camper from these guys. Great people. Very professional and knowledgeable.

They could have charged you storage if they wanted to. Be thankful.

Review
#784553 Review #784553 is a subjective opinion of poster.
Cons
  • Customer service or product warranty
  • Lied to me about the warrantty
Reason of review
Warranty issue
Preferred solution
Price reduction
Tags
  • dishonest
  • Good Sam Warranty