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Camping World in Tuscaloosa, Alabama - They are awful

Sales person good service people and dept are awful no help from them don't do the work that needs to be done don't contact you on warranty parts when come in having same issues with bad part again wouldn't recommened them at all they don't care after sale service head is a butt-hole we've had nothing but trouble with this thor vagas since we purchased it worst place to try to get anything accomplished they have no concern for your needs now they got us backed up for two weeks delaying and keeping us from traveling in it they are a bunch of jerks don't see how they stay in business
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1 comment
Anonymous
#1187073

Please let everyone you know that is company has to go out of business!!!!! Let them become homeless and sleep in a trailer that nothing works.

Review
#851143 Review #851143 is a subjective opinion of poster.
Cons
  • Any of it
Reason of review
Poor customer service
Loss
$96000
Preferred solution
Let the company propose a solution
2.3
Details
Olive Branch, MS. We're traveling and I brought our travel trailer into branch with 3 specific issues. I was first told it would be 3-4 weeks before the could get me an appointment. Issues are 1.) toilet flush pedal broken. Parts person looked up part numbers and told...
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2 comments
Anonymous
#1483011

Does Al work for Camping Center, or is he just a disrespectful person putting his two cents in>

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Review
#851002 Review #851002 is a subjective opinion of poster.
Pros
  • Mike at service desk
Cons
  • Purchasing my rv from camping world
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Camping World Warranty Complaint

1998 Fleetwood Rv Mallard Rv Review

1.4
Details
We recently purchased a 1998 mallard travel trailer. The salemen told us the oning had a little tear in it, but wouldnt roll it oit for us to see. When we got the trailer home it was completely ripped away from the trailer when we rolled it out. We would not have purchased it had they told us!!!
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Review
#850888 Review #850888 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World in Salt Lake City, Utah - DON'T LET THE BED BUGS ***

1.0
Details
My name is Eli Burbank. I purchased my first trailer ever about 30 days ago from Camping World of Draper, UT. Aka FreedomRoads, LLC. DBA of BLAINE JENSEN RV CENTERS, LLC (Kaysville, UT Camping World). It is a 2008 Jayco Jay Flight 28 BHS. I was very excited about the purchase, and deal that was being provided to me. When I took it out for the first time I was very excited to sleep in it. As we were preparing to make our bed, we discovered a very significant bed bug infestation. I attempted to call the store and received no response for several days. It wasn't until I went to the store again only to be treated in a very un-compassionate and inconsiderate manner. I JUST SPENT 13K CASH ON A TRAILER WITH BED BUGS FOR GOD SAKES. What if that was you? What if you took your family out only to become fearful for their well being in even sleeping in the trailer and questioning whether or not it is even safe to do so? I wasn't offered help in resolving the issue? I was offered a "detail" in which was half ***'d to begin with. A detail is not going to take care of bed bugs? I question how it wasn't noticed when doing the supposed PDI? I question if they did in fact notice it and proceeded with the sale anyway? In effort of trying to fix the problem myself, I attempted to treat the issue as thoroughly as I could. Let off roughly 16 bombs in total. Sprayed everywhere, several times. This was all over the course of 1 week. Confident that I had solved the problem, I purchased a new mattress, and took the trailer out for the weekend. All seemed well. It wasn't until we woke up in the morning and immediately spotted a total of 5 more Bed Bugs crawling where we were laying. It was at that moment I decided this isn't something I want to deal with. This isn't something I'm going to deal with. This isn't something I should have to deal with. I was then put in contact with the GM (Levi). When speaking with the GM, I informed him that based on the research I did on Bed Bugs that it was clear that before they could be completely eliminated that it would be an expensive and lengthy process. This is not what I paid 13k for. This is not something I should deal with. This should not be my problem. I informed him I didn't even want my money back, or to be a problem for anyone. I simply want a functional trailer that is worth the money that I paid. I'd even be willing to pay for a difference if necessary. He then tried to tell me they would take my trailer back in on trade for 3k less then what I paid for it, + the loss in taxes!!?? In otherwords, they wanted me to eat nearly 5k, + the difference of a different trailer accounting for a total out of pocket amount of 8k+. Are you *** kidding me? He then offered to "help" with extermination cost, or take it in on "consignment".. CONSIGNMENT? Otherwise admitting that they are perfectly fine with selling a trailer with bed bugs in it. I then managed to get in contact with the "Regional Manager" for Utah (Brian Coon). At first, Brian seemed empathetic towards the situation. He said he would credit me back the amount I paid for my trailer towards the cost of a different one at a "0" deal. He told me to browse stock numbers and send him a few I was interested in. So I very carefully reviewed their inventory online and made some realistic selections based on what I was told. After sending him the selections, he then told me the same thing "Levi" did. That the minimum out of pocket I would pay was 8,500. I asked how that is possible when I sent a trailer as cheap as 14k? "Well, it would be a whole sale to whole sale deal". Meaning, they wanted to devalue my trailer down to 9k, when they sold it to me for 11,310. Otherwise going back on what he originally told me. At this time, I was told to come pick my trailer up following the extermination attempt that "supposedly" took place. I verified with the pest control company that atleast 3-4 more treatments will be necessary, and not gaurunteed. Which means I would be lucky to even be able to use the trailer this Summer. Assuming I want to try my luck and hope I don't accidentally spread the investation into my HOUSE!!!!!!!! At first, I didn't want my money back. I wanted a functional trailer in which I was planning on buying in the first place. This is the most crooked, unethical thing I have ever witnessed. I realize "accidents" happen, IF that is what this was. However based on the offer for consignment, I doubt this was an accident. This seems to be calculated and planned from beginning to end. I will be fair, so long as I am treated fairly. Thus far, I have been treated anything but fairly. I WOULDN'T BE ABLE TO SLEEP AT NIGHT IF I TURNED AROUND AND SOLD THIS TRAILER TO SOMEONE ELSE. Nor do I want my hard earned money going to waste. I ADVISE CAUTION IF YOU DEAL WITH THESE GUYS. DON'T END UP LIKE ME.
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Review
#849681 Review #849681 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$12750

Camping World Jacksonville Service

1.0
Details
We took our Winnebago Tour into this Service Dept. for normal oil change and filter and generator service (oil change and filter). We were having no issues, just normal maintenance. When the service tech finished and pulled the MH out of the service bay one of the other tech's noticed an oil leak, so they took it back into the bay and said they had put in a bad filter so they supposedly put in another one. We left Jacksonville and drove to SC. For the first time ever, we had a problem with our generator, it just stopped working. The next morning my husband discovered oil leaking. We took it to Camping World, Statesville, NC. They found the new oil filter put on in Jacksonville was very loose. They also found Jacksonville had not put a filter on the generator. When my husband called the Service Manager in Jacksonville about the generator filter he hung up on my husband. WILL NEVER USE THIS PLACE FOR SERVICE AGAIN AND WOULD SUGGEST IF YOU VALUE YOUR MOTORHOME YOU WON'T EITHER.
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1 comment
Anonymous
#1182511

Amen! That place sucks.

Review
#849619 Review #849619 is a subjective opinion of poster.
Cons
  • Lack of good service
  • Manager
Reason of review
Poor customer service
Preferred solution
Full refund

Camping World Customer Care Review from Dayton, Ohio

5.0
Details
Camping World Customer Care Review from Dayton, Ohio
My husband and I just purchased a 2016 Highland Ridge Open Range 3X. The purchase was horrific! Not because of the manufacturer but due to the dealer. We are totally over the moon with our 5th wheel! I had to call their customer service. I dealt with Jessica. I sell BMW'S for a living. I know what a premium experience should be and she did a heck of a job. The craftsman ship of our 5th is excellent. I would not hesitate to buy again. Just don't shop CamperWorld in Fairfield, Ohio!
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1 comment
Anonymous
#1405701

Don't complain if you're a DUMB *** Republican..... NO REGULATION!!!!!!!

Trump Country

Review
#849100 Review #849100 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - Horrible Service

1.0
Details
Camping World of Hanover has horrible service. They had our camper for 10 months when there was only 8 hours worth of warranty servicing to be completed. We gave them a printed list of all the work that needed to be completed and everything was still not completed. They only told us that things were not done after we drove 2 hours to pick up the camper after they said it was finished. They broke the plastic casing around the wires underneath our slide out. They left it dangling there hoping we wouldn't notice. We had to personally get under the camper to tape the casing back together so the wires were not exposed. When it came time to pay our bill at the counter, the two cashiers were talking to each other and ignored us for twenty minutes as we stood there. They do not return phone calls. They are unprofessional. Camping World will never get my business ever again. If anyone wants proof of how unprofessional they are, leave me your email and I can send you copies of their emails and the pictures of the uncompleted work. Brian in Service is the worst employee. Do not trust him.
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1 comment
Anonymous
#1405717

Don't complain if you're a DUMB *** Republican..... NO REGULATION!!!!!!!

Trump Country

...must be those Damn Mexicans screwing US!!!!

NOT, it's your own stupid!!!!!

************************************************************************************************

They sold me a camper that was Delaminating after I asked them specifically in a text if there was any thing separation on the exterior of the unit.

I was back in Florida before it revealed itself. LIARS.

Review
#848713 Review #848713 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Chattanooga, Tennessee - Campground

We are full time RV'ers and love to travel to different campgrounds, with summer here and the joys of having our grandchildren joining us were very exciting for us, however we found out that Camping World in Chattanooga TN will not be opening their swimming pool, why have a beautiful campground that has a pool but not open it??? Many disappointing campers and I will surely pass on to all our camping friends that this is a complete shame and to find another campground, People traveling in the summer in campgrounds look for campgrounds that have pools I hope this campground loses many campers!!!!!!! OPEN THE POOL!!!!!
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1 comment
Anonymous
#1405722

Don't complain if you're a DUMB *** Republican..... NO REGULATION!!!!!!!

Review
#846708 Review #846708 is a subjective opinion of poster.
Reason of review
Closed Pool
Preferred solution
Clean and open the swimming Pool

Camping World in Richmond, Indiana - No one helps or knows what is going on.

1.0
Details
I was just recently at Camping World in Richmond Indiana and I have had it with that store. It is like no one knows what is going on and they can't answer questions. I called on a Tuesday to find out the cost of propane and was told the price. I asked what time they closed and was told 7pm. So the next day (Wednesday) I arrived at the store at 5:30pm to have my propane tanks only to be informed that they don't fill them after 5pm. No where like on the doors stating the store hours does it say they don't fill tanks after certain hours. There is also a sign on the counter talking about fill propane tanks but it doesn't state certain hours either. This store has some of the worse customer service. I have been in there 4 weekends in a row preparing for a vacation and every time I asked a question the person could not answer it or would push me off on to someone else and that person could not answer me. The store employees act they can't leave the counter they just point when you ask where something is and then I still can't find it cause they told me the wrong place.
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Review
#846432 Review #846432 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Just get the store employees some training.

Camping World in Houston, Texas - Don't buy their "protection plans"!!! Waste of money!

1.8
Details
Bought a surge protector in April 2015 + 2-year protection plan. Item malfunctioned within manufacturer's 1 year warranty so was replaced by manufacturer. Protection plan won't be adjusted to cover NEW surge protector for 2017-2019 as should be after new manufacturer's warranty expires in 2017 and won't refund because it's been active for one year. Coverage will now only be for one year (2017)....because item is DOUBLE covered for year of 2016 and if it malfunctions again, who will replace it? Manufacturer or Insurance company? What a scam! Camping World is really good at pushing issue off on to next person. DO NOT BUY THEIR PROTECTION PLAN! Lost customer here
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2 comments
Anonymous
#1405726

Don't complain if you're a DUMB *** Republican..... NO REGULATION!!!!!!!

You're ruining for EVERYONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Anonymous
#1162861

This is typically the way any protection plan works -- Square Trade, best buy, extended warranty, etc.

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Review
#845767 Review #845767 is a subjective opinion of poster.
Cons
  • Not backing protection plan sold
Reason of review
paid for 2 year coverage, getting only one
Loss
$10
Preferred solution
Full refund
Tags
  • Surge Protector