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Camping World Ft Myers / Unprofessional, disrespectful staff

2.3
Details
Had the step motor on my coach replaced 7 months ago and now that it has failed they refuse to stand behind it. They want me to go back to the manufacturer. I ended up paying $467 to them replace the step motor they replaced 7 months ago. The service writer was rude, uncaring, unprofessional and very disrespectful.. Does not know the meaning of customer service and she was incensed that I continued to demand to be treated like a customer. When we tried to talk she would get louder and talk over us never listening. She finally told us twice to sign the ticket and get out of her service department. I would love to use her name but that wouldn't be right. I have talked to her service manager and emailed the General Manager without response. After dealing with this Camping World since 2003 for all my repairs and RV items this was a learning experience. If you want the work done by someone who will stand behind it and values your business, go somewhere else. Will never go back.
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1 comment
Anonymous
#1187062

All the camping world people are form Mars and they don't have any back bone. There must be a class that they teach to there people to act like its the customer fault if anything goes wrong.

We need to have the lemon law put into effect so these people will held accountable. Good Luck to any sucker that buys anything thing from these people.

Review
#868816 Review #868816 is a subjective opinion of poster.
Cons
  • Read my entry
Reason of review
Poor customer service
Loss
$467
Preferred solution
Full refund
Tags
  • Camping World Poor Service

Winnebago Journey Review

1.0
Details
Run, DO NOT TAKE YOUR RV TO CAMPING WORLD in Savannah Ga. Parts will be ordered incorrectly or not at all. Nothing, nothing will be done or delivered as scheduled. We even recorded our final scheduling conversation and I'll be damned if they didn't try to cover up and deny until the conversation was played back. Liars from supervisory to desk staff. Go elsewhere.
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Review
#868545 Review #868545 is a subjective opinion of poster.
Reason of review
Order processing issue

Coleman Camper Review

1.3
Details
Went to look for first travel trailer went for a 2nd time both times felt by salesman that i was beneath him. Couldnt be bothered it was like hurry up and get out your wastingmy time. Dont go there. Go to Palm RV in Ft Myers. Wow. What a difference
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Review
#867996 Review #867996 is a subjective opinion of poster.
Reason of review
Poor customer service

Winnebago Voyage Review

1.0
Details
I took my motor home in for an oil change and some diagnostics. The bill was over $500. without any work being done except the oil change. The did however, do about 8 additional diagnostics that I didn't request, free of charge, to get more business! Plus they had my motor home for two weeks and I could NEVER reach them by phone! NEVER USE THIS COMPANY!!!
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Review
#867840 Review #867840 is a subjective opinion of poster.
Reason of review
Pricing issue

Camping World - Review in Dealers category from Winston, Georgia

Camper world of Dothan has to be the worst company around. Larry Williams had our RV motor home for 14 months and never did anythings but give us excuse as to why the rige had not sold . We did everything to the rig he asked of us. We never had phone calls returned. The rig was removed from Camper World by us and it sold in 2 days. Please stay away from these folks at all cost
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1 comment
Anonymous
#1174802

Now you know why he is unlovingly called " Lying Larry".

many people have been burned by him over the years.

he sold boats before rvs and had just as many boat customers hating him for his deceptive ways. He is in his element at camping world because he can lie,cheat and steal at will with no repurcusions . Do your selves a favor and avoid camping worlds bigger is not better when it comes to rv dealerships .

Review
#867649 Review #867649 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - Customer Care Review from Atlanta, Georgia

5.0
Details
Fantastic friendly people. I was referred by a friend of mine to Mike. It was my first experience in buying a camper. I would recommend them to anyone. Easy and simple transaction.
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1 comment
Anonymous
#1424322

This for George Hill of Bryon Camping World.

George was the first to say welcome and the last there after hours to help.

George Hill was so patient with my window shopping time. Took me to different floor plans and décor.

The day was long but George tried to keep things moving.

Zak was good on the paper work and trying to get me the best deal'

But the true person is George Hill, the one who stayed after hours to help transfer items from Old Camper to New Camper. The old camper was moved of the lot and had to be retrieve. George was with us to 9 at night where everyone left. George does not have the pushy sale man mannerism.

It was like meeting a new friend at first meeting and knowing right away it will be a comfortable relationship. Sincere and Thanks for going all the extra steps you performed.

Review
#867396 Review #867396 is a subjective opinion of poster.
Reason of review
Good quality

Camping World in Dothan, Alabama - Georgia Residents not all Taxes covered

4.9
Details
ATTENTION ALL GEORGIA RESIDENTS, DON'T BUY ANYTHING FROM CAMPING WORLD IN THE STATE OF ALABAMA. You will end up being forced to pay addition taxes with you own county taxes and tags office to get the tags for your new camper/rv. They will not include your counties taxes in the financing even when they say they will do so. And they will not even pay it out of their own pocket to honor the agreement. ATTENTION ALL GEORGIA RESIDENTS, DON'T BUY ANYTHING FROM CAMPING WORLD IN THE STATE OF ALABAMA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Do not buy in Alabama!!!! Do not buy in Alabama!!! Don't
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Review
#866962 Review #866962 is a subjective opinion of poster.
Reason of review
lied about including georgia taxes
Loss
$1500
Preferred solution
Let the company propose a solution

Camping World in Cocoa Beach, Florida - Dont get ripped off!

2.0
Details
I bought what i thought was a new rv, come to find out it was used. I asked the service manager where the bypass valve for the hotwater was,he told me to pull off the panels till i found it. This vehicle had over 2000 miles on it. There were small things that needed to be taken care of before i took delivery,but they werent. The service manage must own this company,because there is no reason i or others can see why he still has a job. Once they have your money,you are screwed! And from the reviews ive read from around the country,so are others. Screw camping world. And the 6000.00 dollars i paid for an extended warrenty,my loss. I guess.
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Review
#866659 Review #866659 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$60000
Preferred solution
Let the company propose a solution

Camping World - CampingWorld meridian idaho

3.0
Details
I traded my camp trailer in at camping World in Meridian Idaho. We went back and forth on the phone on a 2010 toy Hauler. According to the salesman it had been gone threw and was in great condition and was well care for. He sent about 7 pic's. looked great. We did face time so he could show me the trailer. I agreed to trade my trailer for the toy hauler and set a time to pic it up several days later so they could get it ready. .When we arrived in Meridian about 10:30 am they said to drop my trailer and I could pick the new one up at 1:00. We finally got to see the trailer about 2:30 pm. The toy hauler end had patches and it was trashed. I was shocked. The salesman that sold it to me shipped out on the walk threw and sent someone else. They got their manager and he said that was normal wear for the year. Mine was a 2008 and I said no mine was in perfect condition. He said I doubt it and he was sure he could pick it apart easy. So we went to look at my trailer. OOOps, He decided I never took it camping as it looked like new. Sorry Grandma took 4 little kids camping every summer and most the summer. He said it would cost under 300 to replace the paneling. But would take them about 6 months . They couldn't scroll the 3 tip outs out because it was parked to close the trailers. I took the trailer knowing they had gone threw and checked everything. We get home and load the trailer to head out for a week in the mountains and the mount for the latch on the back of the toy hauler door had broke off. We had to drill it out and put a secure bolt in. We parked the trailer late at night and unhooked. The kitchen Slide out wouldn't tip out. The couch side made awful sounds. I put 3 grandkids on the couch and one with me in the bedroom. About 4:20 am 2 kids fell off the couch. I jumped up to see what happened. 1st step fell and hit the wall. Got to the lights no lights. found a flashlight went to start the generator and no power. hunted my jumper charger and went outside to check and jump start the batteries. looking I find one jack had collapsed and the other was about 12 to 15" off the ground and the trailer was tilted bad. Mind you this is a 39' 5th wheel toy hauler. I get back inside and start the generator to get heat for the kids and get them back in bed. about 6:oo am my oldest grandson (11) and I start blocking one side of the trailer and trying to lift it up so I can back my truck under it. 4 hours later we had dug a trench to back under the trailer to get it hooked on the truck. electric jack froze up. we finally get to a town about 13 miles down a dirt road. going 15 miles an hour because one jack was about 8 inches from the ground didn't want to brake it off. called CAMPINGWORLD SEVERAL TIMES TO COME GEET THE TRAILER they sent a service guy over 5 hours later. He replaced the jack and checked a few things out and said to tow it back to Meridian when We left the mountains as there was several things that needed fixed. I let the guy whom I was dealing with (corporate) manager know I was returning the trailer and wanted my trailer and cash down back. He said he would get me in a different trailer no problem. My son and daughter took of work early and headed up with tools. They followed me back in to the campsite and the toy hauler door opens and comes down. my son is honking and flashing his lights. Went threw 3 tanks of propane in 5 days and didn't even cook in the trailer. Air conditioner didn't work along with many other things. Monday we dropped the trailer at Camping World. I found another trailer better shape as they wouldn't give me my trailer
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Review
#866525 Review #866525 is a subjective opinion of poster.
Cons
  • Being lied to about the trailer
Reason of review
lied about fully serviced and gone threw later admitting it was never even checked got it from other location
Loss
$25000
Preferred solution
Full refund

Camping World in Fort Myers, Florida - Extremely Unsatisfied

2.6
Details
I brought my coach for service, I needed slides serviced, hot water serviced and generator serviced and oil change . I was I luck as these services were on sale, oil change 69.99. gen service 99.00 slides service 99.00 and so on when I picked up the coach it was $1,200 and when I asked how could that be she showed me my invoice, yes oil change was $69.99 but they failed to tell me now the charge for each qt of oil and $129.00 per hour labor. this happened on all services. and I bought wipers for $25.00 a piece and they charged me $129.00 to install these wipers.I asked her to show me where it says I will be billed for labor and each item, it was not on the board where these services were listed and was not on the $500.00 estimate. her response was, well we have the cheapest labor rate around and I am sorry but it is what it is. I was so mad for being absolutely lied to and taken advantage of.... MY estimate for tires was $418.00 a piece and the labor charge was over $1000.00.. I never heard of these fees and went to a local shop and got new tires for 250 a piece. I will never ever get anything done from camping world again, they are a complete rip off and the women who worked there apologized 100 times and said she hears that all the time. this is a crime and bad business and I am a full timer and tell everyone I meet my story. its not the money its the lie and not being upfront telling clients there policy to charge labor and supplies plus the price they list on there board. shame on you camping world..not like you care....
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Review
#866444 Review #866444 is a subjective opinion of poster.
Cons
  • Dishonesty and disinterest
Reason of review
Pricing issue
Loss
$500