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Rv Review

Camping world of Albuquerque stole $1200 from me, they said i had to have an inspection on rv I bought, then I get it home, first time i go to use it electric jacks are broken, called them said it was still under warranty since i had it less then a yr and took it in then they look at it say jacks are broken n charge me another $146 for 1 hr of labor they are rip offs!!!
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Review
#870359 Review #870359 is a subjective opinion of poster.
Product
Reason of review
Damaged or defective

Camping World - Review in Dealers category from Lebanon, Missouri

2.7
Details
We bought a Coleman Rv 2 months ago from Canping World in Strafford,mo and got it home and don't think anything about it but a few weeks went by and we pulled to a state park in Missouri and our sewer hit the speed bumps and now to get in our driveway we have to put boards down two different places. We took the camper in to have them fix the sewer and Camping world and Dutchman refuse to fix it. This is so irritating it we can't even take the camper out to go camping because it hits on the sewer. Also it took camping world in strafford,Mo 2 weeks for them to tell us yes they were going to fix it and then call me 2 weeks later to tell me no one was going no to fix.
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Review
#870190 Review #870190 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World in Jackson, Mississippi - Completely Satisfied

4.2
Details
Directed to Camping World, Jackson, MS. Loading up the Winnebago for a one month trip with our Grandson to Yellowstone only to find out A/C does NOT work. Jimmy Humphrey (service Mgr) treated our problem as an emergency. Not only did he get us in right away, his assistant, Drew initiated the paperwork along with Katlyn A. to get the A/C covered under warranty. Floor foreman Charlie and ace mechanic Eddie, removed our A/C in about 15 minutes thinking Camping World had one in stock, but did not. These guys located a new replacement, sent a runner and Eddie had us leaving within two hours. The impressive part of my story is; they did not sell us our Winnebago and gave us priority over a shop full of Campers to accommodate our situation unlike other local shops who would have made us wait two weeks. My Thanks to all of you
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Review
#870164 Review #870164 is a subjective opinion of poster.
Reason of review
Good customer service
Tags
  • camping Trailers

Camping World - Review in Other category from Phenix City, Alabama

1.0
Details
Took our 5th wheel to them over a week ago and we were told that we would have it completed by tomorrow. We called several times with no one calling us back for an update. I left a voice mail for the service manager with no response. My husband was told by Jennifer that we would hear from her yesterday by 3 pm with an update (because it's not her file) and no call. When I called today, Jennifer answered the phone and placed blame on Brian (the person who has our file), he is on vacation. Does our service stop because an employee goes on vacation? Terrible communication, terrible service. We were in the process of trading in and purchasing new THIS YEAR. I know where we WON'T be going. Needless to say, over a week later and our camper hasn't even been touched! Going to get it today!
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Review
#870148 Review #870148 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - Review in Dealers category from Springfield, Missouri

4.8
Details
Hello, I know people who have bad experiences are always the first to write a review. Most bad ones that I have seen on Camping World were due to people buying a used vehicle without checking it over well first. Thats the buyers fault, you never do that any place. I had a great experience with Camping World service in Strattford, MO. My service advisor Matt, is a great caring guy. I want him to get full credit for his dedication. I had a repair done there. The tech did make an honest mistake on the work initally, but Matt made sure they stood behind the work, and they agreed to fix the issue with no hassle. When posting a review, lets be fair, and not tell half truths to scare other customers. I would definately recommend this Camping World and would do business there again. I found them to be courteous and kind and treated all customers with dignity.
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Review
#869999 Review #869999 is a subjective opinion of poster.
Reason of review
Good customer service

Camping World Rv Repair Review

If you need work done do not ever go to camping world lowell ar, they can't fix problems right they life to you and refuse to answer messages. After 6 trips totally 1200 miles still don't have my ac fixed. Of by the way they started in Oct '15 it's now June 21, 2016 and it's still in there shop. Oh also it's a brand new Winnebago motorhome.
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Review
#869731 Review #869731 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World - Review in Dealers category from Phoenix, Arizona

3.8
Details
I bought a toy hauler from camping world Avondale on approximately 6 15 2016 brought home two days later air conditioning quit working I have called their service department multiple occasions left several voice messages they were supposed to contact me and just let me know what to do a week later still no phone calls so I ended up contacting another RV dealer here in Phoenix and they advise me on what to do to get the AC working so as others have said once the sale is done Camping World will not interact with you whatsoever
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2 comments
Anonymous
#1177003

They don't care it will catch up with them but before that happens a lot of good people will get a bad deal

gridgod
#1176135

What I forgot to mention in the post about my toy hauler was the sales department Second To None best experience ever but service they refuse to have any interaction with you once the sale is done

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Review
#869704 Review #869704 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World - Review in Dealers category from Clarksville, Arkansas

1.6
Details
I will have to say I'm quite disappointed with this company!! I have dear friends who had planned on spending this summer traveling and enjoying retirement but after a trip to your Jackson, MS store all their dreams were shattered!! I know a sweet elderly couple went to look at a Class C RV but they were talked into a 5th wheel. The store assured him he could pull this particular 5th wheel with the slide they were recommending with his truck without any difficulties. Doesn't sound so bad right... it would have worked out okay except the store placed the WRONG slide in the truck not once but several times. The first time he drove his new RV with the wrong slide it slammed into the back cab and dented his brand new truck. So now you have a brand new truck with several holes in the bed and huge dents in the cab. Oh yeah I forgot to mention they drove a couple hundred miles to go to this store.. Of course being an engineer he called the manufacture of the slide and was told he should have NEVER been placed in his truck. They have made several trips to try to have these errors fixed to no avail. This retired engineer now has a brand new truck with dents and holes and an RV parked at his house. Unfortunately the stress of this situation has taken a significant toll on their health and well being. So buyers beware if you are over 70 and go to the Jackson MS store be careful.
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Review
#869685 Review #869685 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World - Review in Dealers category from Montverde, Florida

3.1
Details
Bought a new Heartland Pioneer RG28, love the camper. When they placed the 2016 decal on the model, they put it right over the decal stripe, when they were prepping it, they pulled and tore the decal. So they had to order two new decals, which had to be approved by Heartland, then ordered. They told me they would call when they came in. Well, about six weeks later, I get a call they are in. I set up an appointment and told them about a couple other small things requiring attention under warranty, was told they could look at, and make those repairs while the unit was there. When I get it there on appointment day, I am told they will take care of the decals, but the other items needed to be approved, which could be a few days. I explained to the service girl I was over an hour away. I have to take the day off from work, use a little over a 1/4 tank of fuel, each time I return. She acted like oh well, that's the way it goes. I told them to take care of the decals only, I will not be returning. My appointment was at 11:00 am, so it took a half a day to complete two decals. So you be the judge, is that good service? Never again, other fish in the lake
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Review
#869154 Review #869154 is a subjective opinion of poster.
Reason of review
Warranty issue

STAY AWAY FROM CAMPING WORLD in KINGSTON, NY!!!

I had the same problem with the service department at the Camping world in Kingston. They put together a tow dolly that I bought brand new and did a totally shoddy job. One ramp was off center and several of the bolts weren't tightened correctly. Luckily the one main bolt that holds the wheel plate which they failed to tighten didn't come totally lose. I recently tried to get them to adjust the ramp and they want to charge me. They also broke a sky light on my RV sometime in the past three years when we had it serviced and quickly patched it and never told me. When I finally discovered it they pulled the old "how do we know you didn't break it." Poor service and Marcus never got back to me after I wrote him. STAY AWAY FROM THEM UNLESS YOU LIKE SHODDY WORK, POOR CUSTOMER SERVICE AND SPENDING MORE MONEY TO GET THE STUFF THEY WERE SUPPOSED TO FIX DONE RIGHT!!!
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Review
#868991 Review #868991 is a subjective opinion of poster.
Reason of review
Bad quality