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Camping World - Free shipping costs $57

1.6
Details
We were pricing a product at different locations, and Camping World had the best price, plus their website promoted free shipping to Canada. A neighbour signed for the UPS delivered package, and paid $57.13 for the parcel. If it cost $57.13 for free shipping, I would how much it would have been if we paid for the shipping. There may be fine print that says that the shipping isn't free, but they sucked us in with this, what I consider to be, misleading advertising. If they mislead customers about shipping, can they be trusted with an order. I will never order from them again, and they are on my "tell one hundred people" list.
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Review
#892363 Review #892363 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Tags
  • Free Shiping For 57

Camping World in Colorado Springs, Colorado - *** Poor Attitude

2.5
Details
We have a 2015 Thor Chateau with an extended warranty. We were in Colorado Springs on the last day of our two week vacation and 19 hours from home. When we turned on the inverter a E05 code came on and the inverter started to smoke. We took it the Camping World Store in Fountain Co. When I explained the issue to the warranty service writer (Diesel) he picked up his appointment book and said the earliest I can get you in is next week. I explained our situation and that we were 19 hours from home with a smoking inverter. He could have cared less, no offer to look at it to confirm the issue, no offer to disconnect it, no suggestion on running the generator to get us home, next week end of discussion. If this is the attitude of Camping World in general I when it comes to helping stranded customers I will never buy another product from them.
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Review
#892344 Review #892344 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - Rv Review from Aurora, Colorado

Bought a very expensive 5th wheel from Camping World in Longmont, Colorado and were told we are a big family you can get help at any camping world. Then we took our first trip and found out the brake lines under trailer were not secured properly and had rubbed through on the tire and how scared we were to find out we could've lost brakes during our trip. Also found water in fridge dispenser not working. Called Camping World in Anniston, Al and was told they don't work on Jayco RVs! What?! So here we are 2 weeks later and no one will help us get this fixed. Numerous calls into the Longmont location with zero help and no return calls. What a freaking nightmare! This is unbelievable and what a crock of *** they feed you to buy an RV and then do nothing for you after. Just like jerky used car salesmen!!!
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Review
#891959 Review #891959 is a subjective opinion of poster.
Product
Cons
  • People lying just to make a sale
Reason of review
Poor customer service

Camping World in League City, Texas - Returning items

1.7
Details
I bought two items the same. I had to pay for shipping and now they want me to pay for shipping again to return one of them. Never ever will I buy something from them. Don't assume that a reputable company like this will work with you. They are like 2-3 hours from my home and I won't waste my gas to get there for a 20.00 item . I will sell it on ebay or something. This is the second time I have had an issue with an item that I ordered. These items aren't expensive however the shipping sure is. Try to find some where else. I know we need more options for RV items.
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Review
#891126 Review #891126 is a subjective opinion of poster.
Cons
  • Not being able to return items without driving for hours
Reason of review
Order processing issue
Loss
$30
Preferred solution
Let the company propose a solution

Camping World Rv Repair Review from Duncanville, Texas

1.1
Details
We were traveling to California stopped at Camper World in Arizona cause generator was releasing carbon monoxide inside camper, camper world welded pipe on generator carged us $700 some odd dollars for labor days later when we used generator fumes again Camo er Worldv sent us back on the road to die they already got our money even with discount for 4 hrs work that is crazy, the good sam club recommends camping world if they listen to there members complaints I would hope they drop them camping worl is absolutely awful I will NEVET use there service again period and will tell all campers I know Don't use them it could mean your life
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Review
#890934 Review #890934 is a subjective opinion of poster.
Reason of review
Pricing issue

Camping World in Swedesboro, New Jersey - OMG

1.5
Details
I dropped my RV off at the Camping World off Route 295 (Exit 10) on July 20th. Today is July 29th and the technician has yet to repair the leveling jacks. When I call the service department no one answers the telephone and the service manager is useless. The problem is very simple - the techs don't talk to the service writers, and the service manager does not check out the quality of the repairs. More important than that is that the service writers don't communicate with the customers. Twice I was told I could pick up my RV and each time I arrived (it's a 2 hour drive - one way), we tested the leveling jacks and discovered they were not working. Shouldn't someone have checked the tech's work to confirm the repairs were made? Both times the service writer stated "they were working yesterday!" In the interim, the bill continues to increase - now we are replacing parts and I still don't know when my RV will be available. BTW - when asked how much the parts would cost me, I was informed that the writer didn't know the price and the parts department had yet to provide a price. Did anyone ask me if I wanted to spend more money on the jacks? Nope. When is enough enough? What ever happened to customer satisfaction? Does anyone at Camping World care?
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Review
#890926 Review #890926 is a subjective opinion of poster.
Cons
  • Function-less service department
Reason of review
Poor customer service
Loss
$3200
Preferred solution
Deliver product or service ordered

Camping World Is Shameful!

Stay away! Our camper was stolen off the property of one of their dealers during business hours and they did nothing! They deferred to their 1.5 billion dollar parent corporation...and they did nothing accept give us the runaround, lie and ignore phone calls. They are absolutely pathetic and a sad commentary on American greed with no concern for the consumer. We gave them more than six weeks to do the right thing and now they won't even return phone calls. Apparently they don't even care about negative publicity because their strategy is to ignore you until you go away or sue them.
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Review
#890797 Review #890797 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World Manager Review from Deltona, Florida

1.0
Details
Getting my rv surviced there was the biggest mistake.......Was taken care by levi willford whom has no manners and no customer survice trying to get my faucet to stop leaking was like trying to get someone to answer the phone WHAT A BIG JOKE......the service manager LORNE EDWARDS MUST have been in maintenance before becoming a manager because he knows nothing about rv's.....and the general manager MIKE BRAMAN must be doing alot of *** kissing to keep his job.....makes you wonder why type of scam they are pulling with warranty and the employees money because diana vasquez the office manager does what she wants......i did some research and got to know the employees there as a "customer" and can you believe that if the sales people dont make sales they get fired and if you dont sell good sams , roadside, and every other thing they sell you get fired...if you dont do what they say you get fired......MARCUS LEMONADE IF YOU REED THIS YOUR MANAGEMENT SUCKS AND ITS OBVIOUS THAT YOU DONT CARE ABOUT YOUR EMPLOYEES OR CUSTOMERS.......
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Review
#890307 Review #890307 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Golden, Colorado - Worse sales service

1.0
Details
Walked into Camping World in Golden,CO looking to buy an RV Trailer. No sales people were available. Then went back to car to return something I was carrying. Returned inside and a sales person (with a smart attitude) directed me where to walk to look for used campers because he was "waiting on other customers to come to the store to test drive". Worse customer sales service I have ever experienced in my life. I walked up to the used trailer lot and started looking at trailers....at which some were locked and I could not see the inside. Walked down to the newer trailers below and once again, I couldn't find help or answers to questions I had.Trailer Source out of Wheat Ridge has the best sales person as well as the better quality RVs.
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Review
#890169 Review #890169 is a subjective opinion of poster.
Cons
  • Sales service
Reason of review
Poor customer service

Camping World Trade-in Review from Dacono, Colorado

1.0
Details
Camping World in Longmont, CO has my motor home on consignment. I was told I would get high $50's when it sells, they advertised at just under $90,000. I was told the average sell time was under 21 days and that my rig was exceptionally nice/clean but they have had it for over 2 months. I have left phone messages for two different people in the consignment dept and they won't return my calls. Their corporate office will get a phone call tomorrow and then the BBB!
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Review
#890049 Review #890049 is a subjective opinion of poster.
Reason of review
Not as described/ advertised