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Camping World in Fort Myers, Florida - $1300.00 more after $742.00 repair

1.3
Details
Took our motorhome to Camping world. $742.00 convertor. Battery dis-connect solenoids no good. (they said).1300.00 to fix them. found online for 59.00. Had to have towed to another shop. While at camping world there were four customers that had nothing good to say about them. I will never go back to Camping World. They think they are the cats meow for RV'ers. You will never walk out of there satisfied, whether it be buying one from them or repairs. Our motorhome stopped running before we got it home (short distance). Had to have it towed to a small independent repair shop. Lesson learned
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Review
#929369 Review #929369 is a subjective opinion of poster.
Cons
  • Wait wait wait-over charging
Reason of review
1300.00 for a 59.00 solenoid
Loss
$742
Preferred solution
Let the company propose a solution

Camping World Rv Repair Review

2.1
Details
I took my class A to Camping World in New Braunfels Texas to have a couple of minor things repaired. It sat there for 2 1/2 weeks and they did nothing. If you can avoid taking your RV to them you will be much better off they will only *** you off.
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Review
#929134 Review #929134 is a subjective opinion of poster.
Reason of review
Order processing issue

Camping World - 2016 Thor Motor Coach Windsport Rv Review

1.0
Details
Bought a new 2016 windsport thor. In june of this year. sales dept sold it to us and said they would replace everything that was broken or missing because it had be used at RV shows. Then when we brought it back to have everything fixed or repaired, they gave us nothing but *** from the sales dept. Claiming it was a used model not new. Even though I was told they would fix everything. They were hreat while they were selling us a 130 thousand dollar rig. But now they dont want to do anything. We contacted Thor. And they gave us another repair place that they work with to get everything done and fixed right. We will never deal with camping world again. We will tell everyone we know do not purchase anything from these guys. The sales people are crooks like car dealers. You will not be happy if you purchase from this company. You never get calls back. Once they have your signatures on the loan papers.
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Review
#929093 Review #929093 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Harrisburg Camping World

2.6
Details
12/15. Bought a 2001 Monaco Knight, no warranty. Salesman was very good. Nice looking coach but that's were it ends. They inspected the coach and I thought that was strange but I understand now. Items replaced since purchase from CW. All 4 shocks were shot. Replaced Exhaust manifold had a major crack. Replaced Tires 9 years old. Replaced King pins didn't pass recent inspection. Replaced 2000 miles driven ABS light on when I test drove unit. After inspection at CW, Light still on when I left CW. I was hoping CW would be different from previous onsite owner but they aren't. I would not recommend Harrisburg CW to buy anything except store items. I just glad my family wasn't hurt driving this RV. I feel I have a very good Motor home now but no thanks to Camping world.
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Review
#928965 Review #928965 is a subjective opinion of poster.
Cons
  • Pushing defective product out the door
Reason of review
Damaged or defective
Loss
$6200
Preferred solution
Let the company propose a solution

Camping World Hillsboro Oregon worst customer service

2.8
Details
I bought a 2016 fifth wheel. I felt I got a good price and was happy with my purchase. I spent a total of $56k on the unit and a hitch and stuff from the store. During delivery the self level faulted and Scott said because the ground wasn't level. It did the same thing when I got home and the ground is level. After delivery I drove across the street and took a pic. I then took one trip and later found the microwave dish was missing, *** in the rubber roof and damage and a decal that had damaged. I looked at the pic I took after delivery and the damage was there. Several calls,messages,e-mails and the passage of one week led to no results. Worst customer service I ever experienced, no one returned my calls. I then sent a very direct email to the GM Patrick and he apologized and that was it, still no solution to my problems. I had to patch the roof myself because it started raining. That place should be shut down and their business license revoked.
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Review
#928767 Review #928767 is a subjective opinion of poster.
Product
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Full refund

Camping World - Review in Dealers category from Mountain City, Tennessee

Camping world in Marion NC. Is the most inept and disfunctional business I have ever dealt with in my 73 years on this earth. Do not buy there do not go there for service. John Lockman
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1 comment
Anonymous
#1222300

This was Tom Johnsons business before he sold it to Camping World. It was a fun and happy place to do business.

Great salesmen, and very customer oriented service department. Since the acquisition the atmosphere is completely different. It's all about the money now. Employees are guarded and defensive, and obviously stressed and under pressure.

Conversations are clipped, short and impersonal. They've lost their best sales people.

This is what happens when Big Corporate takes over a family owned business. They might be more profitable in the short run but I wouldn't buy here again.

Review
#928661 Review #928661 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World Customer Care Review

If the staff are rude and don't care then I do not understand why upper echelon leaders do not fire these staff members. It is aparent there is a customer service problem. Donald Trump would have fired them immediately.
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Review
#928292 Review #928292 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Avondale, Arizona - *** poor Service

3.7
Details
Avondale AZ Camping World service dept. is the worst I have ever seen. They dont answer the phone, quote wrong prices and seem so busy that everyone is miserable. I am sure I will never return. The worst part is we bought a 2016 Thor and the service dept and sales fought the hole time we were there. These dept in the same building is not a good idea. I also feel I was charged way too much for labor installing new batteries. No one ever told us if the old one was bad or not. Also had a propane leak and no one ever told us what it was. When we picked up our motor home no one showed us the work that was done, just handed the keys, here you go. They were to busy to provide any customer service. Lee 623-846-2172 Home 602-369-9410 cell
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Review
#927800 Review #927800 is a subjective opinion of poster.
Pros
  • Sales people
Cons
  • Customer service
Reason of review
Poor customer service
Tags
  • Dangerous RV
  • rv repair

Camping World - Still waiting - 899920 madison, wis.

1.8
Details
this is a continuation of the first. after 4 months of waiting we finally took our FR3 to madison. from 8am to 530 pm they managed to do 7 out of 15 total repairs. the counter top needed to be replaced so they managed to crack it while they were installing the new one - so quess what they did?? - they finished the job caulk and all. now even though it has been 4 months we are back to waiting again. of course they say they are going to put a rush on it, HaHa, maybe this time it will only take 6month. i figure this time frame, since we pi---d them off by complaining about the work not getting done 9 and 1/2 hours. CUSTOMER SERVICE SUCKS
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Review
#927770 Review #927770 is a subjective opinion of poster.
Cons
  • Lack of response
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution

Camping World in Salt Lake City, Utah - Run Around

to brian.struthers You may expect a phone call this morning regarding the replacement of the retracting step on my Itasca motorhome. Be sure you're sitting down. You have now had my unit for three weeks. It has been claimed that there is some difficulty in obtaining a replacement. I call foul. This item is available on your own (Camping World) website: Catalog Item # 81979. $499.99. It is available for immediate delivery. Google searches for the same item show lower prices and availability from other vendors. Having paid dearly for my extended warranty, I expect results - not promises or the ongoing run-around that I and my wife have been experiencing. Ernest Fischer
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Review
#927680 Review #927680 is a subjective opinion of poster.
Reason of review
Poor customer service