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Camping World Rv Repair Review

1.6
Details
We sent our camper in during the first week of June. We are STILL waiting for it to get fixed. I was told there was a "paperwork error". They have had our camper for over 4 months. We just missed our entire summer of camping. I HATE CAMPING WORLD!!!
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Review
#931358 Review #931358 is a subjective opinion of poster.
Reason of review
Order processing issue

Camping World - Customer Care Review from Boston, Massachusetts

1.5
Details
I have tried to e-mail CEO of camping World but have not heard a peep. I took my RV into the Oakland Ga location for repairs after only having it two months. It took over nine weeks, biggest problem I have is lack of customer service, I get all excuses as to why it's not done. They never contact you to give you status, it's up to you to stay on top of them. When I got it home found problem and called them and of course the service dept is busy and will call me back. That never happened. This is no way to run a company that runs off their customers. I've move from camper to RV and next purchase just maybe with someone else.
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Review
#931342 Review #931342 is a subjective opinion of poster.
Cons
  • Service
Reason of review
Poor customer service

Camping World Rv Repair Review

Bought a 2016 keystone premier. All went good. Went camping first time in it. Found few minor things I wanted them to fix that was covered by warranty. Plus there was a recall on wiring on the AC. So made an appt at local camping world. 6 weeks later these *** still not moved it from where I unhooked it. Keep calling get run around. About to tell them they can just have it back.
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Review
#931312 Review #931312 is a subjective opinion of poster.
Reason of review
Warranty issue

Camping World Rv Repair Review

2.4
Details
Do not use Camping World Service Dept 5175 W Orlo Bronson memorial hwy Kissimmee Fla. They drilled into the Stainless Steel Wheel liners of my Brand new RV without checking with me if this was fine by me.To connect tire valve extenders. CORPORATE wont respond.
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Review
#930889 Review #930889 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Arden Hills, Minnesota - The worst service

Camping World is only interested in selling you their products. They have the rudest, most inept service department in the business. This is not based on just one experience. If you buy from this company, be prepared to find someone else to fix it. I think The Profit could benefit from paying attention to his own business. once they have your money, you are a mere annoyance. RVs break and fail all the time, so ask yourself, do you want to give your money to someone who will not or can not repair it? I would give minus stars if possible. Be warned!!
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Review
#930736 Review #930736 is a subjective opinion of poster.

Camping World - Sales Representative Review from Brunswick, Ohio

2.2
Details
Sales staff are terrible. Dont seem to care if you buy a unit or not. I was seriously lnterested in a NEW class A priced at 90000.00+. Sat down with the saleman talked about finance and trade gave us a number on trade which was low and than rudely stated this is the beskt deal your going to get. So after that I politely said well I need to crunch some numbers before a decision be made. And left with a very bad taste in my mouth. Mind you they had my personal info,name address &phone never had any follow up. I guess they could care less if they make a sale or not. Cant imagine these units are are flying off the parking lot! Ended up buying the same unit at another dealership for a better price and trade allowance. There loss wont go there again.
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Review
#930626 Review #930626 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - Monaco Monarch Review from Edmond, Oklahoma

2.3
Details
This is the most crooked experience I have ever been subjected to. I had a deal made on a unit, while fully disclosing the nature of my trade in. Not only did the camping world people inflame the derogatory judgement/comments of my unit, they actially damaged it in thier ignorant attemps at operating it. Unbelievable!!! This is supposed to be the professional guys??? I will never do any business with them again and be sharing my experience with my fellow rv acquaintances. Used car lots are more professional.
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Review
#930481 Review #930481 is a subjective opinion of poster.

Camping World in Nashville, Tennessee - Electric fireplace not working

1.0
Details
Bought a 2016 Keystone Springdale in Chattanooga Tn. Did not know at the time the electric fireplace did not work. Carried my camper camping world in Nashville Tn. to have it fixed. Dropped it off August 3rd talked to service advisor, he said they would have check it out and call me back. He called about two weeks later said part was ordered and should be there in about 10 days and they also found the converter did not work. He said he would call me when work was completed, about a month later no phone call. I called them and was told part was on backorder and would arrive on October 16. Waited a few days called back left message finally called me back 3 days later. I started getting the run around from them. Service advisor boss finally called Sept 28 and said part was there and my camper would be the 2nd one pulled in the next day. He was supposed to call when they got it ready. By Sunday still no phone call decided to go pick it up Monday the 3rd. Got up there they said the part came in Friday and would take about an hour to fix, so I waited. About 45 minutes later they said another part was bad and that it was on order. I talked him into sending the part to my house so I could put it in. Hooked up my camper and left, told my wife as we left we might get the part and we might not. Will never set foot on Camping World property again. Please if you read these reviews pay attention and stay from them. They are nothing but rip-off artists.
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Review
#930446 Review #930446 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Nashville, Tennessee - Frustrated and no camper. But making payments.

1.0
Details
I feel like camping world has burned me. I have a new Keystone Cougar that the power converter went out on our second time camping Labor Day weekend. No lights No AC. We took it to the service department on Labor Day expecting it to be fixed. Today is October 3rd and it is still not fixed. Probably not till 10/28..... Be very wary of the disappearing warranty from Keystone and the service from Camping World. Warranty Approval and the shipping of parts is ridiculous. Would hate for anyone to get burnt like us. Signed making payments and have no camper.
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Review
#930320 Review #930320 is a subjective opinion of poster.
Cons
  • Bad parts dept customer service
  • Lack of their follow through on complaint about warranty
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
Tags
  • Keystone Cougar 321res
  • Camping World Nashville Tennessee

Camping World in Moncks Corner, South Carolina - *** poor communication if you can get anyone.

2.7
Details
We purchased a toy hauler in July 2016. The outside shower was broke, and Chad okayed them to order us a new shower thing. Well it is now the beginning of October and nothing has happened. They were supposed to order it and have it sent to the charleston SC store to have it installed. No one there knows anything about it. We have called gone into the Columbia store, no one will return our calls. They say they will call us right back. Ha. We went to the charleston store, talked to people there said someone would call us. Nope. Went in there last week and Chris the service Dept manager said he will see what he can do. He called Columbia while we were there left messages. Still waiting on a call from him. We just call Columbia yet again. Sales person said he will check into it and call us back. We have bought 3 campers from Camping world, 1st from Savahana GA, horrible camper, took it camping the first time had nothing by problems, 2nd camper we bought from myrtle beach camping world, had problems but their service Dept acted on it. I love their service dept. Now I think we have learned our lesson. Most camping worlds will say what you want to hear, just to make a sell. After you buy it and leave you are a nobody to them. Go else where to purchase a camper. That's my recommendation.
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Review
#929990 Review #929990 is a subjective opinion of poster.
Reason of review
Order processing issue