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Camping World in Huntington, West Virginia - Motorhome Repair

1.0
Details
We had our 37' Mountain Air coach repaired at the Greensboro, NC facility. The cost of the repairs ended up being $15,800.00. The repairs were not really completed as the work order indicated and out unit now is totally ruined due to a faulty roof installation. This facility does shoddy repairs and rates a "0" in my book. We asked GEICO, our insurer, to assist us with the litigation and they did little to assist us. We feel we have been ripped off by both our insurer and Camping World. What poor work. I would not recommend having any work done at this facility. In my book, they are crooks and have no credibility as a "Customer Service Oriented Company". We will never spend another penny at any of their locations. We will buy online.
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Review
#939225 Review #939225 is a subjective opinion of poster.
Cons
  • Lack of good service
  • Poor customer service
Reason of review
Poor customer service
Loss
$15800
Preferred solution
Let the company propose a solution
Tags
  • RV Warranty Service

Camping World - Rv Repair Review from Montgomery, Alabama

1.8
Details
We purchased a new 2016 Grey Wolf travel trailer in June2016 from Camping World Robertsdale Alabama. Camper we traded was checked completely but apparently same courtesy was not done on new one! Items identified while on our first trip have still not been repaired! We have made long trip to Calera Alabama Camping World to have problems ironed out but after a month there, problems have not been corrected! We now have to make another lengthy trip there with hopes of getting problems corrected! So outdone and disappointed in both stores! Please beware consumers!
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Review
#938109 Review #938109 is a subjective opinion of poster.
Reason of review
Order processing issue

Camping World - Rv Repair Review from Miami Beach, Florida

1.0
Details
*******Attention Winnebago Fuse Owners Especially State of Florida********** Do not use the Service Department at Camping World located at 5175 W Irlo Bronson Hwy Kissimmee Fla 34846. Their workmanship is the worst I have ever seen after several calls to the District Manager and Corporate office they could care less reference my opinions. They perfomed work on my RV without checking with me on an installation procedure. The sad thing I have purchased over 1500.00 worth of RV supplies on line they dont care.
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1 comment
Anonymous
#1228265

Resolved

Review
#938085 Review #938085 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World Rv Repair Review

2.1
Details
Camping World Akron Ohio is the worst run place on the planet. They installed steering stabilizer BACKWARDS!! Now they have had my RV for over a 30 days for tile replacement & other miner repairs that was needed when I got it. I had it 2 weeks, they have had 30 days & now they have broken out the windshield !!!!unreal!!! DO NOT GO TO CAMPING WORLD AKRON OHIO!!
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Review
#938044 Review #938044 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World Deal Review

1.2
Details
Bait and switch. Advertised price isn't real price. Camping world of Cincinnati doesn't advertise it switches deal after baiting you with advertised price to a price that adds $1000 for "prep fees" Consumers lead to believe one price as advertised is accepted then refuses to sell unless you pay additional prep charges. Unethical rude treatment of customer.
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Review
#937878 Review #937878 is a subjective opinion of poster.
Pros
  • Variety
Cons
  • Unprofessional unethical misrepresented price
Reason of review
Not as described/ advertised

Camping World - Rv Review

Camping World of Fayetteville, Hope Mills. Listed a camper, told us repeatedly it was in perfect shape. We drove almost 500 miles one way to look at this camper. The sales lady, Barbara told us the only problem was a 12 volt slide motor, that they were going to replace, otherwise it was perfect. We got there and found the camper had a major slide problem, and trim torn off, floor linoluem ripped at least a 2 foot chunk torn out. Needless to say we were furious. You can decide for yourself, we feel like we were lied to, repeatedly. DO NOT TRUST A WORD BARBARA OR THE SALES MANAGER SAYS.
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Review
#937633 Review #937633 is a subjective opinion of poster.
Product
Reason of review
Not as described/ advertised

Camping World in Boise, Idaho - Do business with another dealer

2.2
Details
Very bad buying experience. 1st thing is they do not include batteries or even a spare tire for a travel trailer. The sale price is not the price you pay.When the contract comes out they add 1000.00 in hidden fees and do not itemize it.They just tack on the B.S. fees to the sale price.Then the Doc fee is 399.00 My truck wasn't that high.They do their best to ram theIR preferred lender down your throat as to collect interest royalties...BEWARE The finance department is the worst.The young girl will not return phone calls to me or my lender. She told me I was *** to pay off my trailer instead of financing because of tax deductions.I saved 7000.00 in finance fees.Who is the dummy here? Camping World needs to get more experienced people when they send in these young people to tell me how dumb I am.If you are in the market for an RV please try another dealer that practices honesty and integrity. You won't find it at Camping World in Meridian Idaho
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Review
#937076 Review #937076 is a subjective opinion of poster.
Pros
  • Coleman
Reason of review
Pricing issue

Camping World - Customer Care Review from Seattle, Washington

Update by user Oct 14, 2016

FYI I've been dealing with this since mid June of this year.. now mid Oct and still waiting!!!!

Not what I call prompted service at all!

Update by user Oct 14, 2016

FYI, the Camping World I'm referring to in this review is located in Meridian, Idaho.

Original review posted by user Oct 14, 2016

Bad, bad Service Dept.. the worst! Brought my 2015 Winnebago Forza in for continued issues I've had since driving off the camping world lot.. made a appt for these issues and after having it for more then 30 days service manager tells me they just identified parts needed and still have to order once approved by warranty company. So after further discussion I find out my RV sat there for more then 30 days just for them to identify parts.. why did I make a appt? After 43 days I told them coming to pick up because of a planned trip and they still hadn't completed any of work and parts still not ordered.. upon picking up I sit in my drivers seat and notice tilt mode on my seat is broken and noticed something hanging below.. find was a broken shaft.. was not a problem when I brought in. A little more then two weeks later I bring back to try and take care of original issues.. two weeks later no work done so picked up again because of another trip we had planned. Now I call service agent I've been dealing with and tell him when parts come in let me know so I can bring back and get remaining issues taken care of in a timely manner.. it's been Two weeks now and as of this mornings email message they haven't touched yet! Because he tells me in the email that they are swamped with people bringing in the campers to get winterized.. unbelievable, I made this appt because he told me they had everything..and still can't get it done in a timely manner... I'm so pissed and upset with Camping World that once I get work completed will never ever return.. And I highly recommend anybody looking at doing business with them to reconsider. Obsolutely the worst customer service and service department I've ever dealt with.. and this Meridian, Idaho location is not the only Camping World location I've dealt with in the past had terrible service at two others on East Coast!! Beware folks! My wife and I are so unhappy with Camping World and with our Winnebago Forza that seriously looking at trading in and dealing with a totally different company. The list I have of issues with on our Coach are to long to list here. But Camping World sold us something that they didn't even drive and check before selling us! One pissed off Customer!!!!! Good luck to those trying to get work done!!!
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2 comments
Anonymous
#1240154

Well finally on Nov 10th I was able to pick up our RV after 6 weeks. And this is after they tell me to drop off cause all parts are in!

Had to add a extra week plus due to some *** in the shop damaging my transfer switch on my couch and had to order parts.. just unbelievable. Totally unprofessional in running a business as they do! Still waiting on replacement DVD player and this is only been since June!

Warning you folks out there, stay away from Camping World service department here in Meridian Idaho..

while they had it broke my drivers seat, killed my batteries cause never turned off coach switches, and then damaged transfer switch..

been dealing with this billshit and terrible service since June 20th. Oh on another note, the good Sam extended warranty is not very good..

my next coach will go with Rte 66 extended plan.. just FYI folks.

Anonymous
#1227403

Had similar experience with our 2016 Winnebago Itasca Sunova. I asked to see all the work orders on the unit since delivery.

Shocked at what Winnebago out through their Quality Inspectors. They can get rid of that whole department. 4 months in Camping World. No problems with CW.

They were stuck in the middle between Winnebago and their suppliers. Saw order for a SET of slide rails. CE received 2 right side rails.

Added 2 weeks to the repair time. No More Winnebago Products!

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Review
#936885 Review #936885 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Tenafly, New Jersey - Disgusted with the Management in Lakewood...

Like so many customers, we serviced our RV at the Lakewood Camping World because we loved working with Peter Coluccio in service so much! We had horrible experiences with Bill and so many employees and dealerships that Pete was a breath of fresh air! So because of Pete we referred our friends to camping world to purchase and service a new RV. My friends went in to purchase their RV on Friday and they asked for Pete. They were told he left for the day. When they returned on Monday to order a hitch from Pete they were told that he was no longer with the company. The actual truth is Pete was fired on Friday and they didn't tell my friends that because they would have walked out, so they lied to make the sale. How can you possibly fire your best and hardest working employee??? All the other service people that work there STINK!!! If you were a camping world customer and are upset by this please share and complain so that we can get the person fired who decided to get rid of Pete!!! Shame on you Camping World...my next RV will be purchased and serviced elsewhere you should appreciate your hard working employees!!! And I promise to write to Headquarters they need to know whats going on in your shop!
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1 comment
Anonymous
#1238163

from what I saw Pete was a hard working person who

cared about his customers. From what I understand the gm. frank

does not care about the customers only about sales

after reading the reviews on yelp I will stay away from this place in the future

Review
#936854 Review #936854 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Saint Augustine, Florida - Returning of unused merchandise

10/9/2016 I went to return an UNOPENED and UNUSED generator at the St Augustine Store 3 days after purchasing. The store Manager stated generators could not be returned and it was stated on the receipt. There was also a sign posted on the door that was not there when I purchased the generator. I left and retrieved my glasses and read the receipt. The receipt stated Unopened and Unused generators could be returned within 30 days. After I pointed this out, the manager gave my money back. I wonder how many people he screwed who didn't read the receipt. I will never shop in any Camping World store again. I will also let all my RV owner friends know about this also.
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Review
#936516 Review #936516 is a subjective opinion of poster.
Product
Cons
  • Store manager
Reason of review
Return, Exchange or Cancellation Policy