Purchased on July 18th at Camping World on Camp Rd. in Hamburg, NY Left for a campout in Wellsville, NY on July 19th.
Were told by camp world service dept. that it was all set and good to go all ready for camping. Upon our camp experience this is just some of our issues with a brand new trailer: No shoe on tongue jack. Wires hanging out of rear fender out in the elements.
Rear Amber outside light not working Propane tank holder enclosure on top missing. Outside shower leaked. Frig freezes food, no temp control of any kind. Frig opens upon traveling Inside shower water sits on floor after showering and is spongy.
Leather rocker had a huge gash in the material and cuts on the backing of each corner. Bedroom slide door still had the block attached preventing it from sliding. Pantry door latch loose, cabinet door sticks Electric line on outside of trailer to short of cord to reach power outlet on pole. Sawdust throughout the trailer, never wiped down in cupboards, under bed and in frig.
Metal shavings found on floor and carpet, never vacummed out. Anti freeze still found in the lines. No tv, cutting boards for sink cover or stove burner covers included. Every camper we looked at included these at no charge.
Now in Camping world service dept. for at least 6 days or more to try to get everything repaired. For a new unit at $20,000 are you seriously kidding me with all this!!!!! We are extremely frustrated and upset with the way all this was handled.
We traded in a 2007 move in condition trailer for this unit. I'm ready to take mine back and say goodbye.
Will see how Camping World makes good on their promise. Email to follow!!!!
Review about: Heartland Rvs Rv.
Reason of review: Bad quality.
Monetary Loss: $2000.
Preferred solution: Price reduction.
I liked: We got along well with our salesman.
I didn't like: Detail team did not do the job properly.