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Camping World in Oklahoma City, Oklahoma - Sold product they didn't have, excessive charges poor service

1.0
Details
We purchase two matching chairs from Camping world in Oklahoma City, when we arrived to pick them up we were told that they only had one of the chairs. they refused a request for refund and a request to find the matching chair and delivered non matching chairs. At the same time we had our 5th wheel in for service pretty simple stuff. a month later we have incurred high charges for work not completed when asked for an itemized statement I got an ridiculous statement which lumped high charges for suWpplies after three request I got three different estimates and no one including the service manager could provide me with accurate charges. I really don't know how such a horrible incompetent company can stay in business suffice to say they will get no more business from me. What the will get is a ton of bad publicity everywhere we go for their incompetence and excessive charges for work not performed. Horrible company.. Don't trust them to provide any repairs on your camper. While we were there everyone we talked to had horrible similar experiances with there service and sales departments.
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Review
#1034052 Review #1034052 is a subjective opinion of poster.
Cons
  • Way we were treated
  • Miserable service-still
  • Work completed unsatisfactory
Reason of review
All of the above
Loss
$1500
Preferred solution
Full refund
Tags
  • horrible staff

Camping World - Mechanic Review

We arrived at camping world in Lake city with a blowout and some electrical damage on our travel trailer. Brandon, who had 2 more emergencies waiting to fix, helped us immensely! We're from fort Myers and visit that camping world location often, and never have I met someone SO nice and helpful! He got us in and out and made everything a breeze! I'm always talking about how the fort Myers locations workers are grumpy and never helpful, well Brandon just made up for it!
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Review
#1033984 Review #1033984 is a subjective opinion of poster.
Reason of review
Good customer service

Camping World - Rv Repair Review

1.4
Details
I purchased a camper in october of 2016. Had my walkthrough in November. Spotted some issues and was told they would be fixed before delivery. Once it was delivered a week later, only few of the issues was fixed. Here it is April 2017 and still nothing. I have emailed back and forth to resolve the issues and some new ones that have shown up now. The guy that said he would help me (Michael Culbreath) will not even return my emails now much less help resolve the problems. All issues are minor by the way. Customer service at camping world in Spartanburg SC sucks apperantly. Once you buy the camper you mean nothing to them. And the extra money you spend on a warranty is trashed too if you cant get them to fix issues at purchase or even under a warranty claim. I quess i am gonna have to find me a lawyer due to less than $500 in repairs and a purchsed extended warrany
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1 comment
Anonymous
#1315118

purchased new Rockwood in Feb 17 at camping world Jackson ms. Was charged dealer prep.

What a joke. First time out stove didn't work. Been two months now and still not fixed. Would like to sell every one of the employees a new car and refuse to honor warranty.

Bet they would listen then. Finished with that company for good.

Review
#1033504 Review #1033504 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - Rv Review

2.0
Details
I flew from Oregon to Macon on the promise that the motor couch was what the said it was an ready to drive back to Oregon. When we arrived they pushed us off to sign papers we refused. We looked at the rig an we're pissed off an lied to the pics were taken so you couldn't see the damage. It just got worse. We stayed 2 days there in the couch waiting for them to fix the issues. They never fixed it all an I lost 2 days of my life. When there employee worked on the rig we found out later the his work was terrible. I had to fix everthing he worked on. They just put a bandage on the problems. They just want your money an close the deal. Thank goodness I know how to fix things. They should of reimburse me for my 2 days of *** that was suppose to be handled
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1 comment
Anonymous
#1314879

Why did you buy after they lied to you? You sound like an ***. You're worried about two days of your life instead of buying a piece of ****.

Review
#1033295 Review #1033295 is a subjective opinion of poster.
Product
Pros
  • Show room employees
Cons
  • Has not met my expectations at all
  • Work completed unsatisfacory
Reason of review
Not as described/ advertised

Camping World Rv Repair Review

1.8
Details
Purchased a fifth wheel new September 2016 from Camping World 9 days later the wheel came off causing $8000 in damage. It has been 7 months and I still dont have my RV. I will never purchase anything from Camping World. If you are thinking about purchasing an RV or need RV repair go anywhere but Camping World
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Review
#1033121 Review #1033121 is a subjective opinion of poster.
Reason of review
Order processing issue

Camping World in Winter Garden, Florida - Charged $68 for 5thwheel under warranty to turn on light

1.0
Details
Avoid this place! We purchased our Voltage 5th wheel from Camping World in 2016 and took it in in April 2017 because we couldn't get one of the lights to come on and it was under warranty, so we figured everything was covered. The first thing they did was ask for the warranty and then complained because it was only a light. Warren then told us that we needed to pick up the camper as soon as it was fixed because they didn't run a storage place. We said we could pick it up later that week. It took them over a week to figure out that the light isn't on the normal switch panel, but a separate panel. FOR THIS THEY CHARGED US $68!!! If you purchase a new car and don't know how to turn on the lights, does the dealer charge you to teach you turn them on? Or how to program the radio, etc? I don't think so! Ridiculous! I WILL NEVER BUY ANOTHER THING FROM CAMPING WORLD!!!!! I complained about the price when I picked up the 5th wheel to Warren who then got Josh, the Service Manager, both of them were more interested in making money than a happy returning customer. I won't renew my Good Sams membership, because it doesn't get you in any sooner for service, nor or you treated better. This was at Camping World Winter Garden, FL.
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Review
#1032633 Review #1032633 is a subjective opinion of poster.
Cons
  • Service and lack of concern to customer
Reason of review
Poor customer service
Loss
$68
Preferred solution
Full refund
Tags
  • RV Warranty Service

Camper Review

3 times hot water hwater not working . Table had one leg. Mind you brand new camper. Counter missing a piece, they slapped on a piece of wood not even matching the length let alone anything else. Do not buy from the crooks...they will laugh to the banlk w your money...
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Review
#1032543 Review #1032543 is a subjective opinion of poster.
Product
Reason of review
Damaged or defective

Tom Johnson Camping World, Marion NC

My husband and I traveled to several different dealerships this weekend looking at different makes of campers. We have in mind all the needs and wants but haven't found the perfect camper for us that has it all. The Salesman (Kevin Rice) started out very pleasant but after showing us 3 campers, he stated he was taking us back to the office because we were done. Once back at the office we asked for a quote on 2 of the campers, but he wouldn't do it. He asked if we ready to put down a down payment today. Apparently if he isn't sure you'll sign he doesn't feel the need to even treat a potential customer with any respect.
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1 comment
Anonymous
#1403149

I feel your pain. Negotiated a price on the phone on a trailer, made an appointment to drive up and look at the trailer.

Upon arrival, there was someone else looking at the trailer and was walking out when we were walking in. Our salesman received a phone call while we were still inspecting the trailer to let him know it was sold out from under us. If you make an appointment to see a trailer, better put down a deposit to hold it. Money talks and this management has no integrity when it comes to making a sale.

I wouldn't buy a roll of toilet paper from them.

I guess this dog eat dog world is now a part of the good ole fashioned camping business now. Hope the salesman that sold that camper prior to our appointment enjoys his commission because he has no integrity.

Review
#1032149 Review #1032149 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - 2016 Palazzo 33.5

1.0
Details
I do not even want to give them one star! We bought a brand new Palazzo Diesel Pusher in November of 2016as of today April 7, 2017 we still do not have it. We drove all the way from southwest FL to Camping World in Pooler GA to get this, they assured us it was ready to go After driving 10 hours we arrived to find they really had not gone through it, slides were not working, among other things and the whole back panel was cracked. They acted like they didn't even know about it. It was so obvious the whole back panel was cracked. I convinced my husband to take it because they assured us they would have it fixed. That was just the start of the problems. It is in the Fort Myers Camping World since we drove it home and dropped it right off there . Savannah store will not even call us. I have put calls in to corporate also with no response. Thor is not any help either they just say it will be fixed. It was brand new and should never have been sold in the condition it was in. It was put together so badly that every time they say it is almost done something else is broken or defective. They took our money and our trade and sold us a damaged product and tried to cover it up. I would not recommend them Thor or Camping World. Buyer beware no one cares after the sale
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3 comments
jderobbio
#1348722

As of today July 9, 2017 we have just used our motor home for only the fourth time, because it has been in the shop since purchasing it in November 2016 there are still things wrong with it and every time it goes back to camping world they keep it for months and we get it back and there are more things wrong with it and its dirty and our generator now has 80 hours on it! We don't even want to bring it back there again!

Anonymous
#1313862

I have had same experience with our miramar 34.3 purchase in CT june 2016. Dealership sold deceptively with a 2 track slide system that malfunctioned 4 times.

After 4th repair to slide, I Refused to take back and Had to hire attorney.

You should do the same. I keep seeing everyone with the same problems....

Anonymous
#1313189

I feel your pain.

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Review
#1031182 Review #1031182 is a subjective opinion of poster.
Cons
  • There is no accountability for their inferior defective product
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Camping World - Rv Review

1.0
Details
Purchased what was presented as a 2000 class C motor home. Title came a week later indicating it was a 1999. Lied in equipment condition check list. Mechanic lied about parts being changed that were not. When management was confronted, said, "here, Have a gift card". Camping world misrepresents their vehicles and lies in vehicle condition reports.
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2 comments
Anonymous
#1312972

DOES ANYONE

ANYWARE

HAVE ANYTHING GOOD

TO SAY ABOUT

CAMPING WORLD?

Anonymous
#1312964

Tried to contact Marcus Several times.

No response.

Says he doesn't "micro manage" his many businesses.......yeah, and it shows!

This business won't be worth what he paid for it if he doesn't get it turned around into a respectable business.....soon!

What successful business owner allows business activity without proper MANAGEMENT?

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Review
#1031123 Review #1031123 is a subjective opinion of poster.
Product
Reason of review
Not as described/ advertised