Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Camping World - AWFUL!!!!!! Would not recommend this place to no one...

1.0
Details
They will tell you anything you wanna hear to sale you a camper. We waited a week to pick our camper up so they could do their walk through and do their cleaning {even tho it was new} I pointed out a few cosmetic things that need to be replaced like missing trim and a scratched decal. We was told no problem thats why they do the walk through. Well needless to say we arrived after a week and the guy {Crockett} took the trim off one side and placed it on the side you can see, thinking I wouldnt see it. WRONG!!! Us women see it all. After pitching a fit and debating to sign papers the salesman Robbie and several others promised the sun and moon plus offered a gift card LOL said the trim piece and decal has been ordered and would call us as soon as it came in which should be a week. Its been a month and guess what NO PHONE CALL!!!! NO RETURN CALLS!!!NOTHING!! Can't get no one to return my call.
View full review
Review
#1081846 Review #1081846 is a subjective opinion of poster.
Cons
  • Missing and damaged pieces to my camper
  • Mislead and wasted our time
Reason of review
Damaged or defective
Loss
$500
Preferred solution
everything fix as was told to us and compensated for our inconvenients

Camping World - Hillsboro Operation NOT to be Trusted

1.2
Details
I brought my newly purchased Thor RV in for warranty work on June 6th, and have yet to have all the warranty work completed. After more than a month of getting the run-around as described below, only a portion of the warranty work had been finished. I needed the RV for a long-anticipated family reunion and picked up my RV in early July even though all warranty work had yet to be satisfied. I was told at that time that some of the replacement parts had yet to be delivered and that they should be in soon. I have called several times for status updates, and on the very rare occasion that I do not get sent to voicemail, the different Service Managers (I'm on my fourth) have each said, Let me check into it and call you back. Never do they call me back. Such one-sided conversations have been the norm since the initial service was undertaken. As a last straw, on July 31st, I called Thor Motor Coach directly and was told the parts to finish the warranty work have never been ordered. If I must find another RV service provider to complete the warranty work, I will do so, as this level of service and communication is unacceptable. I have been known to be a patient person, but this has stretched that patience to the limit. My story is typical of the many reviews I have subsequently read regarding the service at the Hillsboro facility. If I would have read the reviews prior to bringing my RV to this location for service, you can rest assured that I would have reconsidered and possibly even purchased my RV elsewhere. But now it is a lesson learned for me. Service is not a verb in the vocabulary of the Hillsboro operation, but only a noun used before the word department to denote a physical area on the property. It would be in the best interest of Camping World to permanently close the service department at this location and hopefully salvage the damaged reputation that is being fostered in the Pacific Northwest.
View full review
1 comment
Anonymous
#1356696

It's not just that location, it's almost all of the locations that absolutely suck when it comes to service. Stay away from ALL camping worlds.

Review
#1081707 Review #1081707 is a subjective opinion of poster.
Cons
  • Lack of communication and dishonesty
Reason of review
Poor customer service

Camping World in Greenwood, Indiana - Find a more reputable dealer, this one is not

2.2
Details
We have had norhing but headaches since we purchased a new but previous model year class a rv we thought was a deal, now we know we paid too much, and they took advantage of our newbie status. Get a really good inspector to find the problems they won't tell you about, don't believe a word Bobby Lee says and get everything in writing, research the price, and don't leave the lot until every issue is resolved; better yet, find a more reputable dealer, we learned this tbe hard way, check the reviews and believe them. No dealer should sell you a coach with bad batteries, an ac vent that doesn't work at all, a generator with 34 hours on it, a door in severe need of adjustment, a water heater that needs repair one month out. I can blame the ac vent on the manufacturer, the rest was their lack of care of the rv; also they are sloppy, they fixed molding that fell off and got glue all over our counter. One month out we have no hot water and they don't care. Their service is always packed, I can see why. Your warranty will pay for damages they are responsible for, but they take responsibility for nothing. My best advice is run, don't walk in the other direction. I wish I had bothered to read reviews before I bought from this place.
View full review
Review
#1081575 Review #1081575 is a subjective opinion of poster.
Product
Reason of review
Damaged or defective

Camping World in Wood Village, Oregon - Poor Service, Poor Customer Service

1.0
Details
I went to the Wood Village OR location for service after identifying several small problems with my 2010 Class C RV. After picking up the rig following the service, I went on a weekend trip with my wife. I discovered one of the repair issues, the water heater, had not been repaired even though I had spent over $500 on that issue alone. Also, Camping World employees had left metal shavings on the carpet inside the door and had failed to reattach a wood shelf under the bed. After returning from my trip, I contacted Camping World's corporate office to file a complaint. Two weeks later I had not received any sort of reply so I sent a second email including a forward of the first email. I received a reply telling me that someone from the local facility would contact me. Two weeks later, still nothing so I contacted the corporate office again by email (I was unable to locate a phone number) requesting contact by the corporate office, not the local facility. The next day I found a VM from the local facility but never got a call from the corporate office as I had requested. Very poor service, unethical business practices, and almost zero customer service. I will never use this business again and will tell everyone I can about my experience.
View full review
Review
#1081532 Review #1081532 is a subjective opinion of poster.
Cons
  • Quality of work
  • Service salesmen
  • Service center
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • unethical practices unfair

Camping World - Poor Consumer Relations

I purchased a 2017 Chateau 31E from Camping World of Calera Alabama in November 2016. On June 29, 2017 the vehicle was taken in for minor warranty repairs. On July 30, 2017 I picked the vehicle up and the work still had not been performed even though the manger assured me that most of the work had been completed when I spoke with him on the phone prior to making the trip to Calera. It took camping world two weeks to send the request to Thor Motor for approval. The work order was approved on the same day that it was received at Thor. Two weeks later not a word from Camping World. I had to call to get an update on my vehicle which consisted of lies and excuses. Camping world is off the list for any future purchases. I pray that I will never need any major repairs.
View full review
Review
#1081411 Review #1081411 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Camping World - High Prices AND Very Low Professional Standards

Customer Alert Buyer Beware Compared item online and in-store. They wanted to be greedy by also charging us the 'shipping and handling' fee, too. The GM was argumentative to us and loud in front of other customers despite us trying to reason this wasn't a policy before. He couldn't care less. Most employees seem to have a very unprofessional, unwelcoming and unhelpful attitude. One too many bad experiences at their stores despite trying to give the benefit of the doubt. We will never step foot in store nor bother online ever again. Customers deserve SO much better! We called Headquarters to bring this to their attention...phone rang and rang during business hours. Then called CS in retail and she chuckled and said we'll pass this along and we should receive a reply within 48 hrs. Well, 3 days later still no reply! That just goes to show what they really feel about us. (Actions speak louder than words.) ***Please Please Please heed these warning signs and shop elsewhere. Save yourself the anguish and or disappointment. Save yourself money doing so in the meantime. Thank you for your time and patience. Pass this on to your family/friends and or enemies
View full review
Review
#1081323 Review #1081323 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - I was told July 25th I won lifetime membership.

One of your representative at camping world troutdale oregon called july 25th stating i one lifetime membership. I was at work and asked her to call back on Saturday when my husband and i was home together. And no call nack. I have left 3 messages. Can you help
View full review
Review
#1081278 Review #1081278 is a subjective opinion of poster.
Reason of review
Poor customer service

POOR CUSTOMER SERVICE-CAMPING WORLD

1.0
Details
Yesterday I went into the San Bernardino store to purchase a small item. I asked the sales clerk if they sold the item and she responded that they did not carry it. After informing her that I had seen the item on line, she very dismissively pointed off into the distance and said "if we carry it it would be over there." After searching for ten minutes, I found the item on an end cap. When I went to the register to purchase the item the original clerk said "oh you wanted the speed socket, you should have said that." I explained to her that she should have taken the time to listen to my description of the item; and I would not have wasted ten minutes searching the store. I told her that her understanding of customer service "sucked" and she would have a hard time in life if she continued interacting with customers in this fashion, to which she responded in a typical juvenile way "actually I have a great life." Obviously, she didn't get my point. Prior to leaving the store I asked to speak to a manager; however, there was no manager on the premises. The bottom line, I will no longer do business with this company. Over the past fifteen years I have made perhaps three purchases from Camping World and each buying experience has been less satisfying. I retired a year ago and my wife and I are about to purchase a large fifth-wheel. Given the consistent lack of professionalism on display at Camping World, we will not even consider purchasing the fifth-wheel from this company or having them service the vehicle. Mike Williams
View full review
1 comment
Anonymous
#1356697

Good decision

Review
#1081212 Review #1081212 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - Criminals from sales to top mgt

Bought 26 ft trailer at Pomona show,down pymt. and qualified show special..When picking up,trailer brake installed there..I notice on walk through deep scratches on sinks,broken lites and loose ladder,told them to repair,and they said AS IS,take it or leave it...Show special was not to be sold to me,I had trailer brake removed and left,made DMV complaint and sent problem to OWNER of cw,NO answer,dont deal with liars and criminals including sales mgr...Sign indoors said IF NOT SATISFIED TALK to owner of CW...Next time I went there sign was removed..CW OWNER never got back to me.I bought at Giant RV
View full review
Review
#1080986 Review #1080986 is a subjective opinion of poster.
Product
Reason of review
Damaged or defective

Camping World - Our experience at Saukville & Deforest, WI

July 26 '17 My Wife & I are newbies when it comes to RV's & RVing. We are seriously considering a lifestyle change to include some traveling. After doing a lot of searching on the internet we decided to take a day & make a trip from the Green Bay WI area down to Camper World in Saukville & Deforest, WI to see them first hand. The following is our experiences at both locations. At both location the salesperson were not very informed with the units on the lot. To start off, I have never written or posted a review before. Saukville. WI Upon our arrival we met a salesperson and told him we were interested viewing & more info on Class C RV's. We did view 5-6 units ranging in price from $70k-$100k+. Each unit we viewed had some serious issues ranging from holes in interior doors, scratches in walls, doors not opening & closing properly, Steps not extending, electrical equip missing & one even had a lug nut on the front wheel missing. Needless to say this is very discouraging to see this on new units. When I mentioned it to the salesperson they said that people steal & wreck things all the time. I said that a little security might be needed & that it's not very re-assuring from the customer's point of view. To that I was told everything would be taken care of when purchased.....(Kinda late, don't you think? You only get one chance to make the first impression) Deforest, WI Pretty much the same experience as Saukville, although the units were in better condition. The main issues here was that the salesperson didn't know how to work the options on the different units. In one unit, that was $100K+, they couldn't extend the slides, turn on electrical, or extend the steps. In another, it had LED lighting cord hanging from the ceiling, Needless to say, our first experience with RVing & especially Camping World was NOT good. I would assume that a company this size & the reputation of it's CEO Marcus Lemonis, would be, at least, be trying to put it's best foot forward. I have a pretty bad taste in my mouth now, so if & when we buy our first RV it probably won't be with either of these locations. Mike & Gina Wildenberg
View full review
1 comment
Anonymous
#1356849

Just had a scuffle with camping world in Deforest Wisconsin and I won getting new camper and pisst off manager Do Not Buy From Camping World hopefully you found a different company to buy from still not done with this war with them GB

Review
#1080302 Review #1080302 is a subjective opinion of poster.
Reason of review
Poor customer service