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Camping World in Lincolnshire, Illinois - Gift Card

Placed an order on August 6th for a gift card and eight days later it is still "awaiting shipping". It is a simple gift card, I can't understand why it would take a full week to process and ship. How much time could it possibly take to slip a gift card in an envelop and put it in the mail? I have placed several orders with Camping World and not one has been processed without some kind of issue or delay. It is pretty clear there online ordering system is very poor. In addition, all of my correspondence has gone unanswered by them. Not once I have received and explanation or an apology.
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Review
#1087510 Review #1087510 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Camping World in Elkhart, Indiana - Poor workmanship and poor quality.

1.0
Details
My wife and I will definitely not be purchasing another thor motorhome product plus we will never buy anything else from camping world nor will we use their sorry service department. Their service people cant fixed even the smallest of problems. We have had to repair our own new rv as they are totally clueless.
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Review
#1087137 Review #1087137 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World in Conway, New Hampshire - Appalling Customer Service

2.2
Details
I am a first time camper purchaser as I am 30 years old but by far a very seasoned camper as we have been camping or owned a camper my whole life. I found the exact camper that I wanted at the Camping World in Center Conway NH, brand new 2017 Keystone Premier. We went up looked at it loved it worked out the deal, made a list of very small touchups and repairs to be done. One week later was our pick up date and walk through. Over an hour past our walk through appointment time I went to find my new camper. When I found it I was COMPLETELY appalled to find a glue like substance all over the front and side of my camper and that nothing on the list of fixes had been done to it and they barely had swept my camper. When I did all my paperwork the lady gave us this big long story on how much time the techs spend looking through the camper, testing it, cleaning it and making it pristine for our walk through (LIES). They did the cleans and the repairs and two hours later we were on our way home. Just to get home and find out that the electric Jack on the front of the camper will not run off of the battery as were told and as it should. The next day we had loaded all of our stuff to prepare for our first big adventure and found that not only does the Jack not run off of the battery but NOTHING in the camper does. Called the RV elite technician just to find that this is a major wiring issue that is built to the frame and that to fix it they will need to take the whole undercarriage and part of the floor out of my BRAND NEW 2017 camper. Called Camping world just to be told well we did something and we will need to bring it back. Hung up on by the service manager when explaining to them that we felt they needed to send a tech or be responsible for bringing the camper back as they are over 2 hours away from us. Called corporate as now i am an INFURIATED customer and want nothing more than to return the lemon and get all the financing and credit reversed. They couldnt have given a *** less about taking my complaint said they would have the sale site call me. 24 hours later still nothing. Called corporate again "they have 48 hours to get back to you" NOT AN ANSWER. Thanks for nothing i will take time out of my day to return your junk product. NEVER IN A MILLION YEARS WOULD I SEND MY WORST ENEMY THERE or to any site as corporate is also a JOKE
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1 comment
Anonymous
#1359383

So sorry for you, I wish I could stop everyone from being victimized by these ruthless bast%#d's.

Camping world is the worst thing to happen to the RV industry.

Review
#1086318 Review #1086318 is a subjective opinion of poster.
Cons
  • Lack of responsibility
  • Service
  • Disliked whole experience
Reason of review
Poor customer service
Loss
$500
Preferred solution
Price reduction

Camping World Bartow is unorganized and full of Crooks.

Camping World Barton is the same way horrible! Insulted on my trade and then called by a Sales Mgr (Mike) and argued with me about how I was wrong thinking my trade (2016 Forest River Wildcat 29RLX loaded) was worth more than $18,000.00 on trade for a $50K. I just can't believe they called me to ruffle my feathers more at home. I've purchase 6 units in the last 16 years. It's not like I'm new here at this. Then he goes as far to say how I probably paid to much for my unit. Ha what a joke this place is. And from what I've heard it is getting like this all over. I tried to call the camping world in Dover to see if they could transfer the unit from Bartow to them and was told that they couldn't do hat because they weren't licensed to sell that unit. What a bunch of ***.
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2 comments
Anonymous
#1359384

Do business with a non camping world dealership. PLEASE.

Anonymous
#1359810
@Anonymous

I have and 3 times before won't even visit the store in Bartow ever.

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Review
#1086286 Review #1086286 is a subjective opinion of poster.
Cons
  • Lack of communication and dishonesty
  • Mislead and wasted our time
  • No effort to make a deal
Reason of review
Poor customer service
Preferred solution
Fair deal and not treated like I'm ignorant
Tags
  • Fifth Wheel Camper
1.5
Details
In June 2017 I traded my motor home that I purchased at Dusty's Camping World in Bartow. I have had several prior terrible experiences there in the past with the service dept, being lied to and not answering the phone as they see who it is on caller ID!!!. Well, here...
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2 comments
Anonymous
#1360645

Why would you go back there. Did you not learn from the first time

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Review
#1085961 Review #1085961 is a subjective opinion of poster.
Cons
  • Worst customer service
  • Service department and warranty
  • Poor customer service
Reason of review
Warranty issue
Loss
$925
Preferred solution
Partial refund for three years left on my warranty
Resolved

Resolved: Camping World in Lincolnshire, Illinois - No clear indication of length of Sale Offer

3.7
Details

Update by user Aug 10, 2017

I called back to Camping World (on a whim) on their Catalog's Customer Service number and got a very helpful Customer Service lady who said "Yes" that she could see the previous price and could adjust to the sale price that was available when I add it and the two other items to my "Wish List". Additionally, although I was $2.00 short of Free Shipping, she was able to offer me that bonus.

The first lady was not able to assist me and was not helpful in offering to check the prices etc.; she said that they never know about what is on the on-line sales.

Now, though, I am once again a very happy Camping World customer. Sincerely, Nell48

Original review posted by user Aug 10, 2017

I had put 3 items on my wish list to purchase via their website; and when I went to purchase them the next day - the price on one item (the most expensive) had gone up by about $8.00. . There was no indication that the price on my item was a "one day only" or limited - when I called to ask about their mistake - the person (who was nice) stated that the Customer Service people know "nothing" about when prices change" or if there is any variation from day -to-day. Which meant there was no offer to review and return my item to the original Sale Price. IF I had seen any notification on the site at the time this was a "One Day" sale, of course I would have place my order. I am very unhappy - I was the victim of a sort of "Switch & Bait" Scam from Camping World
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Review
#1085840 Review #1085840 is a subjective opinion of poster.
Cons
  • No assistance for correction of sale price
Reason of review
Pricing issue
Preferred solution
Price reduction

Camping World - Rotted Roof

1.5
Details
Bought new 2016 Lacrosse Luxury from Camping World in Bossier City La had sever issues. But the main problem was a leaky roof. They supposedly fixed it last July / August but leaking again 1rst April. Told me warranty was out. Took to an independent service shop was told roof was rotted fro front back about 3 ft. Said no way that happened in shot time I had it. Had to have been leaking while setting on the lot. They also said there were holes in roof we never found any holes were plywood was rotted only one small pin hole 3ft from it. No help from Prime Time only got run around. Unusable do to walls maybe full of mold. Had to hire Lawyer.
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2 comments
Anonymous
#1359515

You are *** out of luck

Anonymous
#1358948

Better Check your slide out floors. They will probably be needing replacement next.

Prime Time products need LOTS of remanufacturing.

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Review
#1085425 Review #1085425 is a subjective opinion of poster.
Reason of review
Damaged or defective

Camping World - Camer on back burner

2.4
Details
I bought a 2018 mallard camper from campin world of Panama City Florida about 2mounths ago. When we got back to my home town of Jacksonville Florida . Notice a couple problems so I call made an appointment. Sorry I don't remember names but a women made my appointment. Then the week I show up a man was their. He was rude to me because I just showed up I told him I had appointment. I had a small list of problems he said leave the camper will get to it when we can. They should have more help if their that busy. I live 25 miles from camer world it about and hour later he calls and said come pick up your camper we order the parts. I could of waited if was going to be that quick. I was it would take a month for the parts. A pin the keeps the tv from swing around from on room too the other and a tap light under a bunk bed. No word yet. We went camping 2 weeks ago and had a lot of rain and a puddle of water on the floor its leaking from under a window. That's should be taking care of asp its 2018 camper. I'm Afraid to take it to camper world Jacksonville Florida they will put on the back burner. I'm customer maybe not a 200 thousand dollar customer. I feel their taking care motor homes were they cane make money. My work would be warrant work. I hope you can help we with my problem. Thank you so much for reading this. Charles M Swanson Home-904-276-2367 Cell-321-759-5814 Address 1375 Pawnee st Orange Park Florida 32065
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1 comment
Anonymous
#1358658

You are going nuts over a pin and a light. Go to Wal-Mart and buy the stuff to fix it

Review
#1085107 Review #1085107 is a subjective opinion of poster.
Cons
  • One person was nice and one was rude in service department
Reason of review
Poor customer service

Camping World in Midway, Florida - Thieves and Liars

2.8
Details
I wouldn't even give [ANY!] CAMPING WORLD one star. 1 day after buying my RV here - I am told I need 2 new ACs, so I spent the nite @ a hotel because I travelled 160+ miles to this CW to purchase my (used) RV with only 33,000 miles. Unbelievable - not only did my RV break down (160+ miles from CW where I purchased my RV) - JUST 3 hrs after buying my RV @ the Tallahasse CW location (and spending over $6,000 in repairs, replacing inoperative ACs, paying for a full/detailed inspection, on the day of purchasing my RV here - it "failed" an inspection and required repairs just a few months after buying it, and broke down 2x in a few months. On one occassion trying to leave after a camping trip - being "stuck" (again!), as the jacks wouldn't retract - with this happening JUST 1 month after buying the RV causing more repairs & replacements! Less than 30 minutes of leaving CW, having JUST bought it here.... I complained to the Svc Dept of my problem/my concern not being able to put a DROP (literally) of fuel in my RV - being told, "I am not pumping gas properly!" REALLY? A RV gas tank IS a regular frickin gas tank! Like an ***, I even went to 3 different gas stations trying to put fuel in my newly-purchased RV (again, not even after being off CW's sales lot 10 minutes - unable to put ANY fuel in it!). The gas pumps kept "kicking off" like I was "tapping off" the gas tank, so I assumed the fuel gauge was faulty and the fuel tank was full. NOT! Well, the fuel pump AND the fuel gauge didn't work! Well, I "broke down" (less than 3 hours leaving CW!) because of course - my fuel tank was empty! Leaving me stranded @ midnightght in 30, with my 2 dogs & over 160 miles from CW - where I JUST bought my RV! So, the fuel pump had to be replaced, costing nearly $1,800 - just LESS than 48-hrs after buying my RV here! And, I PAID for an (apparent) "FULL" inspection @ CW, on day of purchase! Well - the wrong roof sealant type was applied by CW. A month after buying my RV here - the stairs didn't work so I had to spend $1,200 on its replacement. Then, 6 months later - the RV breaks down 2x - BOTH TIMES within 48-hrs after a drive from FL to CA, only to find out ALL the spark plugs basically exploded and looked like sparklers because previous owner applied electrical tape to damaged wires! Then, the RV breaks down AGAIN in 110 heat - stuck in the middle of nowhere, in the desert! The next day, RV breaks down AGAIN (on a busy freeway!) as the CAM sensor failed. Again - after my RV "passed" CW's complete, expensive "inspections"! Also, another RV dealer, 6 months after purchasing my RV @ this CW, found my LP tank "failed" inspection and that the LP gauge was faulty. Again - this too was inspected by CW but "passed"! I only found out about this serious problem because I had serious doubts of CW, so I had the LP tank get a 2nd inspection by a different RV dealer! But...what a dumb *** I am to fall for this ***, AND - what vehicle dealer would keep ANY TYPE of vehicle on its lot on an empty gas tank when they know it's gonna be test driven? (again....cause I am a *** I don't doubt them, and worse...TRUST them!). NOTE TO SELF = RED ALERT on ANY sense of shadiness - eventhouth the sales rep is being your "best friend", as they see NOTHING BUT $ signs - being SHADY, a thief AND greedy! BUT again, what does one expect - falling for the cliche "car" salesmen ***! Oh - BTW....speaking of 'trustworthiness" - sales guy (TIM), I hear regurgitating: "I am a retired cop - you can trust me" - recalling this B.S. SALES PITCH - totally trusting a former police officer - "falling" for typical, expected car dealer mentality/disgusting, selfish motive & LIES - just [really] irritated with yet ANOTHER SALES REP. And worse.....I'm retired/TOTALLY, permanently disabled (with a short life expectancy, for a 49 year old, thus my seeking (sought) the RV full-time lifestyle! Why would one EXPECT - any - better from ANY (vehicle) sales person RVs? ESPECIALLY BE AWARE! AND - especially of [ANY] CAMPING WORLD, cause they're TRULY a "world" of their own!
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Review
#1084627 Review #1084627 is a subjective opinion of poster.
Product
Reason of review
Damaged or defective

Camping World - Too *** to be making corporate decisions

Trying to buy MH in Alabama. Researched AL DMV and learned that they provide a DRIVE OUT FORM just for the purchase of out of state buyers. Yet, when this was brought to the attention of Campingworld corporate, they would not allow the AL dealer to use it. Therefore, employee's will have to deliver this across state line to avoid customer having to pay AL sales tax. The person making this decision, is TOO *** to have a job. Someone this *** needs a gaurdian. The deal has yet to be finalized. It is becoming an extreme inconvenience. This is costly for Campingworld and completely *** off customer!!!!
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Review
#1084460 Review #1084460 is a subjective opinion of poster.
Reason of review
Poor customer service