Like the RV, Do NOT like Camping World of Greenwood, IN
Update by user Feb 14, 2018
We give up on this place! Just stay away if you are smart!
Camping World in Indiana said from the start they would fix our door handle.They said it was ordered (keep in mind we have had this RV 18 months already). They told us it was in and bring our RV there. We go out of our way and get an oil change while we were there, they never even bring it inside to do the oil change, they tell us they can't find the door handle, they lost it.
I am SO disgusted with them now I will never walk in that place again, do yourself a favor and stay away, if you need repairs go to somebody else that can service your warranty. I would go to the one in Belleville MI again but NEVER the one in Greenwood Indiana, sorry I ever walked in that place!The service people helped us when my husband overshot the trailer putting the car back on, I give them that, but we never would have been there in the first place if they didn't tell us to come and they would put the door handle on, what a joke!
Update by user Sep 11, 2017
We are happy with Camping World of Indiana now. They paid us for the batteries and are taking care of the other things we need done under warranty.
The Service Department was always very good, we were upset about things not found before we took delivery, I still maintain they need to do better inspections before they hand things off to people. Moral of the story is, make sure you bring an inspector who knows what they are doing before you take delivery on a new RV, especially if it is a previous model year.
Original review posted by user Aug 15, 2017Don't believe one word Bobby Lee at Camping World in Greenwood, IN tells you if you know what is good for you. We bought a previous model year RV that was supposedly "new" about 6 weeks ago. We have made 3 visits for repairs so far. All of the issues should have been fixed before they ever gave it to us to drive off the lot, and were caused by the staff taking it out on joy trips (supposedly to RV show but they told us they take RVs out on joy trips) and being left out in the winter without being properly winterized (at least not the batteries). The worst thing is the batteries, because it was a previous model year and sat on the lot, they let the batteries freeze in the winter time and we were told that was why the batteries would not hold a charge (by a different Camping World). We had to put in 4 new batteries plus installation, a $700 cost that is completely Camping World of Greenwood Indiana's fault, but we have not been able to recoup the funds from them. They will not return our phone calls and we finally had to file a grievance with Camping World corporate, but we don't know if that will get us the resolution we deserve. We had to pay to have them clean the RV but it was very dirty in most places. They didn't inspect anything or catch any problems before they gave it to us, and the fixes to problems THEY ARE RESPONSIBLE for were made under our warranty, don't be like us....find the problems and make them fix it BEFORE you pay, you should not have to pay for issues they caused. We are disgusted and will never buy from Camping World again, if we ever want to upgrade we will find a more reputable dealer. NEVER buy from this dealer without hiring a reputable inspector to check everything (because camping world will NOT do it and if you are on your first RV like us you will NOT know what to look for) make them let you take it for a ride on the highway so you can hear what is loose (we had a couple of things) and keep in mind that they only want your money and don't care about you at all, buyer BEWARE!
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Resolved: Camping World in Lincolnshire, Illinois - No clear indication of length of Sale Offer
Update by user Aug 10, 2017
I called back to Camping World (on a whim) on their Catalog's Customer Service number and got a very helpful Customer Service lady who said "Yes" that she could see the previous price and could adjust to the sale price that was available when I add it and the two other items to my "Wish List". Additionally, although I was $2.00 short of Free Shipping, she was able to offer me that bonus.
The first lady was not able to assist me and was not helpful in offering to check the prices etc.; she said that they never know about what is on the on-line sales.
Now, though, I am once again a very happy Camping World customer. Sincerely, Nell48
Original review posted by user Aug 10, 2017I had put 3 items on my wish list to purchase via their website; and when I went to purchase them the next day - the price on one item (the most expensive) had gone up by about $8.00. . There was no indication that the price on my item was a "one day only" or limited - when I called to ask about their mistake - the person (who was nice) stated that the Customer Service people know "nothing" about when prices change" or if there is any variation from day -to-day. Which meant there was no offer to review and return my item to the original Sale Price. IF I had seen any notification on the site at the time this was a "One Day" sale, of course I would have place my order. I am very unhappy - I was the victim of a sort of "Switch & Bait" Scam from Camping World
- No assistance for correction of sale price
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