Camping World
Reviews and Complaints
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Verified ReviewerDissatisfied how they conduct business!
Preferred solution: Let the company propose a solution
User's recommendation: Sellers be Ware!
Bad Customer service
- Some camping equipment
- General manager tom alexander
- Way i was treated
Preferred solution: Price reduction
HORRIBLE EXPERIENCE!!!
Horrible Experience! I have had my camper going on three months and was just able to have a camping trip this past weekend.
Lots of issues with the camper and camping world did not try to make any good efforts to fix them. I ended having to pay an independent service tech to come out and fix sewage, hot water heater, and many other things that camping world would not fix on a brand-new trailer. I took it back up there, and they did not fix any issues and the warranties and Good Sam stuff is a complete waste of money. Not only that, but I got the best warranty they offered and extended it, but it does absolutely nothing.
I do not recommend buying a camper here.
If you live in Birmingham or close by, it is worth the drive to go somewhere else. From the buying experience, to service experience has been the worst I have ever dealt with, but THEY DO NOT CARE!ot buy heredo Do n
User's recommendation: Do not buy a camper at camping world!
Marcus I'm not happy
- Lots of stuff
- Bad customer service
Preferred solution: Price reduction
User's recommendation: stay away
. BEWARE!!!! DON’T GO THERE FKR ANYTHING!!!!
Preferred solution: Full refund
User's recommendation: Beware of camping world in Roanoke VA.
Poor service
- Inability to repair warranty items timely poor custom service
Preferred solution: Deliver product or service ordered
User's recommendation: Buy somewhere else.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdered an item and they sent something else I did not order. NO HELP FOR Their error and then Bull *** me.
no update to add
no update
Absolutely no help and hung up on me
NOT RESOLVED
Bad Bad outfit
- Agent lied to me on phone
- Bad service and not honorable
Preferred solution: Deliver product or service ordered
User's recommendation: Do not deal with Camping World. Only get aggravation.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSelling lemons for new camper
- Location
- Service department personnel
- Poor warranty service
Preferred solution: Full refund
User's recommendation: Don’t go the camping world poor customer service
To help other customers!
- Finally have someone in customer service willing to help
User's recommendation: Catch the as they LIE. Save you paper work.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Green, OhioPoor sales experience
There's a reason Camping World of Akron, OH has only one star. We visited there Saturday 1/9/21 even though we were warned by many RV regulars to avoid the place.
They had a specific RV we wanted to see and wanted to give Camping World the opportunity to provide us a better shopping experience than expected. Plus, we are Marcus Lemonis fans and hoped he had improved the place's bad reputation. Boy did we make a mistake! We negotiated a price on an RV and even though I did not think is was a great deal, we decided to go with it because there is such demand for RVs now and we didn't want to get shut out of not having an RV for the upcoming season.
My spouse was putting the RV in her name and she filled out all the initial paperwork. Now, we had told the salesman we could buy the RV outright if we wanted, but wanted to see what our financing options were before deciding. My wife signed the credit inquiry release but it was crystal clear that the credit report would not be pulled until needed. Soon, a finance guy named Scott sat down in front of us and started the used car salesman routine.
Scott told us to our face that he had NOT YET pulled the report, and could offer us a guaranteed 5.99% finance rate without pulling the credit report. I noticed my spouse was getting uncomfortable about the deal so I told her it would be no harm to sleep on it a night. Scott said we could do that, but if we waited one day, we would lose many hundreds of dollars of promotions they had that weekend. Now remember.
It was Saturday and the promos were for Saturday AND Sunday but Scott was going to deny us those promotions if we came back the next day, Sunday, to complete the deal. That really offended us. My wife asked him why he would do that to us. Scott said that's just the way it works!
We soon walked out. Exactly one month later my wife got three letters in the mail from the three credit reporting agencies. They said that her credit report WAS pulled on 1/9/21, and based on the score, she did NOT qualify for the deal Camping World had offered. Now for one, her score was in the higher end of the 700's so she had better than average credit to get financing.
Two, at NO TIME while we were at Camping World did they tell us her credit was pulled.....they did just the opposite. After going back and forth with Camping World's customer service (Jessica E.) we have since learned that the credit report was pulled JUST BEFORE the finance guy Scott sat down and told us to our face, "I have not yet run your credit." So it appears he knowingly lied to us, knew we could qualify for a better finance rate that 5.99%, then tried to trick us into going with the higher rate so he and Camping World would make more off of us. Jessica E. of customer service knows this and hasn't done anything other than hand the matter off to the Akron Camping World.
The Akron finance manager called me once a week ago (John I think), knows all this information too, but has failed to call us again. All we want is the credit inquiry to be removed but have said that can't be done. They have no explanation why Scott lied to us or why we were denied the promos by waiting one day. It had been almost a week now and it appears Camping World is done with us.
Now I feel it is my obligation to warn other customers what to expect. DO NOT sign anything until it is absolutely necessary!
DO NOT believe anything your Camping World salesman or finance person tells you! Have them put EVERYTHING in writing so you have it documented!
- Finance guy lied to us
Preferred solution: Let the company propose a solution
User's recommendation: Go elsewhere
Camping world has taken to long to ship my order
User's recommendation: DO Not Use Camping World
Where's Marcus
Why order not shipped yet
Poor to no service from Dometic and Camping World
User's recommendation: Don't buy anything Dometic or from Camping World !!!!!
Over promised, under-delivered
User's recommendation: Get any offers or promises in writing
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I highly doubt they 100% refused service. Did they ask you to bring the camper into the service center?