Camping World Reviews

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Camping World Gift Card Review

Dont give anyone a camping world gift card if u think they can use for service on motorhome. Bought one for my parents after being told they could use for anything at camping world. When they went to pay for an oil change was told gift card is not any good at service dept. Wish i knew that before i put $500 on it.
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ID
#959573 Review #959573 is a subjective opinion of poster.
Product
Camping World Gift Card
Reason of review
Problems with payment
New Reviewer

Joey Peterson sales person

I recently bought a camper at camping world outside of Chicago Il. The sales person, Joey Peterson was very helpful. He heard what I told him for I needed the camper for and took his time in showing me what would fill my needs. Being for out of state most of out interactions was over the phone and he was very helpful. When I came to the store he meet me and within a couple of hours I had the camper I need. I had a business trip I had to take right after words so they store the camper on site until I returned. Thanks Joey
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ID
#959476 Review #959476 is a subjective opinion of poster.
Service
Camping World Sales Representative
Reason of review
Good customer service

Camping World - Review in Dealers category

Bought a terra nova quasar after reading the review's from world of camping. That was my first mistake. The tent was not fit for purpose as 15 of the zip ties came apart on the first day. As doon as i got home i rang W.O.C. customer services. Second mistake. I have rang tham 4 times in the last week and also sent them photos of the problem which they requested. They say that they will call you back which does not happen. They now have £475 of my money and i have a useless tent. Do not buy from W.O.C.
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ID
#959399 Review #959399 is a subjective opinion of poster.
Product
Terra Nova Equipment Quasar Tent
Reason of review
Bad quality
New Reviewer

2016 Keystone Rv Fuzion Rv Review

Bought a brand new 39 foot Fuzion fifth wheel from Camping World in Macon, got home with it and found several small holes in the awning. They refused to replace the awning saying warranty won't cover it. I don't care about a warranty it was brand new and we paid a fee for them to inspect it before we took it home and no one found it.
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ID
#959206 Review #959206 is a subjective opinion of poster.
Product
2016 Keystone Rv Fuzion Rv
Cons
  • Brand new fifth wheel awning had small holes in the canvass
  • Not happy
Reason of review
Damaged or defective
New Reviewer

Customer service and repairs at Bridgeport , NJ May 2016 & Oct. 21, 2016

Service desk people don't know whats going on with service being done on your RV. Had my diesel in for oil changes on the RV motor and generator. The receipt does not have the mileage on the motor or the time on the generator. The RV was in for a recall repair, there is nothing on the receipt about it, I don't know if it was done or not. The RV was in for service in May 2016, for a diesel leak at the generator and the middle AC unit not blowing cold air. I was charged for both being repaired, but were not. At this service 10/21/16 they said verbally the generator was not leaking, yet it keeps leaking diesel, there is nothing on the receipt showing that it was even checked and like wise for the AC unit. I was charged for a front end alignment when it was in, in May but it wasn't done, I did get a credit for it this time. The place is a joke, I won't return.
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ID
#958810 Review #958810 is a subjective opinion of poster.
Service
Camping World Rv Repair
Cons
  • Work completed unsatisfactory
Reason of review
Poor customer service
Loss
$258
Preferred solution
Full refund
New Reviewer

Camping World - Forest River Rv Review

Camping World - Forest River Rv Review
Contact the department of motor vehicles,they will send a inspector out.every day past 30 days they will be fined.and or arrested,they don't play around in north Carolina.im in the process of sueing them for selling me a trailer with no brakes.they sold it as is.but had to make sure it was safe,it almost killed me.
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ID
#958370 Review #958370 is a subjective opinion of poster.
Product
Forest River Rv
Cons
  • Sals manager lack of concern
  • Service manager
Reason of review
Damaged or defective

Camping World - Rv Repair Review

Bought a Starcraft travel trailer from Camping World Spartanburg SC only to find out the toung was bent. Starcraft got involved and actually made it right. Although some other minor problems were found I have taken it back four times. The last time it was there for four weeks. Called and checked to see if it was ready and was told yes. Picked it up and nothing had been done as far as making any warranty repairs. They did manage to damage my power cord and let me borrow one for a camping trip. However they were more concerned about getting their cord back than repairing my camper. If you are planning to purchase camper I would advise you to shop somewhere else. To me service is more important than price and they are the worst when it comes to service ! *** they wouldn't even call you back to let you now the parts for your repair came in. But come to find out they never even ordered them. What a bunch of *** Once they get your money they pretty much write you off. I have been waiting since September for them to call so I could take it back once again. It's now November and they still haven't called. Get my point?
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1 comment
#1333442

We recently purchased an 35 ft. RV.

In 2016 at Country Roads RV center. The biggest problem we are starting to realize is when an issue arises and may or may not be covered by warranty These Service center's are charging top price for labor and they really don't have good qualified or certified people to do the repairs right and will be well prepared to offer an exstenuation as to why it want be covered by Warranty!!???

ID
#958041 Review #958041 is a subjective opinion of poster.
Service
Camping World Rv Repair
Reason of review
Bad quality

Camping World - Review in Dealers category

My mother recently purchased an rv from here and had several issues and had to return within warranty for repairs... after having for 3 weeks they called to say they couldn't fix their issues but they could come pick it up now .. crazy to sale equipment you know is damaged and refuse to fix it , I told my mother to not pick it up and call an attorney... worst customer service I have ever experienced
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ID
#957956 Review #957956 is a subjective opinion of poster.
Reason of review
Bad quality

Total disappointment

We scheduled an appointment at the Tucson Camping World to have a vent/fan installed in our trailer. We paid for the vent and service ahead of time and arrived 15 minutes early. They had us disconnect upon arrival and said it would be done within the hour. We checked after waiting 45 minutes and the trailer had not moved. We asked other people in the service department and they just said that it shouldn't take too much longer. After waiting another 30 minutes we approached the service reps again. They said they were really backed up and no one was free to install the vent yet. The employees, I feel, were very inconsiderate of our time and energy. We were given a refund and they did move the trailer out from where they parked it so we could hook it back up ourselves. Two hours of frustration and lousy customer service.
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ID
#957654 Review #957654 is a subjective opinion of poster.
Service
Camping World Rv Part Installation
Cons
  • Them stealing my money
  • Being uniformed about their scheduling
  • Disliked whole experience
Reason of review
Poor customer service
New Reviewer

Short Review on November 18, 2016

Camping World - Simple Review #1479492529
They suck!!! BOUGHT MOTORHOME BLEW MOTOR ON THE WAY HOME.
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ID
#957419 Review #957419 is a subjective opinion of poster.
Reason of review
Damaged or defective
New Reviewer

STAY AWAY!!! NOTHING BUT LIES,DOSENT CARE ABOUT SAFTEY,FAKE INSPECTIONS.CAMPING WORLD HOPE MILLS FAYETTEVILLE

I HAD A 9 AM APPOINTMENT,WAITED TIL 4 PM.HAD TO BEG TO GET A HITCH PUT ON SO I CAN DRIVE 2 HOURS HOME FOR THE 5TH TIME.6PM THERE CLOSING,NO RUNNING LIGHTS AFTER INSPECTION.LARGE METAL BAR RUBBING TIRE.THEY SAID ITS FINE.I BLEW A TIRE ON I95.GOOD SAM NEVER CAME.THEN GOT OFF AT MY EXIT,NO BRAKES ON TRAILER.ALMOST A 24 HOUR DAY.I CALLED DEALER NEXT DAY.HE SAYS WE GAVE YOU A GOOD DEAL,IT HAD BRAKES WHEN IT LEFT.WHAT LOW LIFES,NOT CARING ABOUT ANYONE SAFETY.THEY HAVE THIRTY DAYS TO GET MY TITLE.I SEE IN OTHER POST THEY PLAY GAME WITH TITLE.
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3 comments
#1253652

Camping world hope mills North Carolina Fayetteville just sucks! You buy a motor home,and then they don't know you.a bunch of older lady's in tight jeans looking foolish.the g.m.is on mars!!

#1244098

There all over the internet with shady saleman,horrible used rvs!There GENERAL MANAGER is very well known for doing nothing at all.he just eats popcorn all day.when there's a problem he is no help at all.he plays GAMES when you call.

#1243408

These people at this store are low life money hungry pigs.they don't care for your safety or the safety of others on the road.my brother got ripped off by the general manager,then on the way home his trailer came off.he never touched it,only camping world of hope mills.he was so mad he was going to go to the general managers home.

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ID
#957369 Review #957369 is a subjective opinion of poster.
Location
Hope Mills, North Carolina
Service
Camping World Rv Repair
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
New trailer

Horrible!!!!!!!

We bought our trailer new and the incorrect information was given to us about the features. When we went to pick it up after we were told it would have things inspected and fixed, four days later nothing was done or right. We lifted the trailer and the brake lines were hanging on the ground. When we got home and we put the cover on it there were things broken. We had to take it back. The employees are not empathic about anything. They don't even greet you with a smile after you spent a butt load of money. I am so disenchanted with the company. I even sent a complaint to the CEO with no response. There is so much I would like to say but, there is not enough room. No more business from me in the future.
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ID
#956990 Review #956990 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

Caping Wolrd Charleston sc horrible customer service and beyond horrible service department

We took our 5th wheel to camping world in Charleston sc, they had it for 7 weeks! Some of the siding blew off the camper on the front left side! Our insurance adjuster told us to take it to them, said they do a good job! Well we didn't have a choice but to take it to them because all the other places we could take it were far off! We already didn't like this camping world because they are always rude there. They wrote on our paperwork no rush which we didn't say! Also we didn't call and bother them until the 6th week asking when it was going to be ready! They said it wasn't ready do to the hurricane which was a lie they had it 3 weeks before the hurricane! So the lady I talked to said it would be ready on Tuesday never called and told us for sure that it was ready so we finally called back and asked on the thursday after she had said it would be ready! My husband went and picked it up that Thursday afternoon and it was dark so he didn't really get to look at it good! On Friday he looked at it and the camper is all messed up and terrible work! They didn't even put all the screws in so I don't know how he didn't loose the front hull of the camper, they didn't clean the old caulking off of the camper on the front lip or the window they had to take out. The also didn't even caulk the front so water can get in and the way they put caulking behind the window on top of the old caulking water can get in the camper through the window too. The put a piece of wood where they had to cut the camper on the side to fix because they didn't take the whole side off and fix it with one piece they patched it, they didn't even take two seconds to cut the piece of the wood at the top so where they pulled the rubber roof back over to caulk it isn't flush with the camper so now water can get in there because they didn't caulk where the piece of wood goes up and one foot on each side! They do horrible work and to have had my camper for 7 weeks there is no excuse for this! We called them to tell them and they told us to bring the camper in and they would work with us to get it right, but we in return told them to get someone out to our house and pick it up! So today they had someone pick it up! I think they should have to fix the camper and fix it right plus give us a store credit, they had it for 7 weeks and its a horrible job done on my camper! This cost $4000 and as bad as it looks it looks like it shouldn't have even cost $4! I am writing this review on here, I'm blasting it all over facebook and calling my insurance adjuster and sending him pictures so he doesn't refer anyone else to them because they suck at customer service and they have no pride in their work! I am beyond ticked this is horrible!
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ID
#956781 Review #956781 is a subjective opinion of poster.
Service
Camping World Rv Repair
Reason of review
Bad quality
Loss
$3700
Preferred solution
I think they should fix it right and give me either money back or a big store credit.

Tired of the BS from Camping World in Nashville, TN

Camping world has had my RV more this year than I have. After having it for over 60 days for minor repairs and being told all was taken care of, when I went to pick it up most of the repairs were not done. I was lied to about the repairs, over charged for repairs and taken advantage of. There were personal items that were also stolen from my RV. Parts were cannibalized from my RV. Things that worked before did not work now. There was body damage that was not there before. An awning was almost pulled off of the RV. After 30 years in the Marine Corps I know how to inspect things and hold people accountable. When I brought this to the service director's attention he said he would take care of it. So I took it back in to be completed. Well after another 60 days I have no idea where I stand. Repairs may or may not have been made and we are still waiting on a part that was originally supposed to have been received 3 weeks after I brought it in. Still no part. Reimbursements from Camping world for Warranty work that we had done is like getting Congress to take a pay cut. Forget it. Customer service is next to non existent and they really don't care once they get you to sign your life away for a landlocked boat that you just throw money into it. If you are thinking about buying an RV, DON'T.
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1 comment
#1242477

Camping world asheville same thing- I picked mine up after 5 weeks unrepaired and untouched bUT dirty and filthy. They blamed it on the manufacturer response and no parts- bs- I was in contact with the manufacturer and all parts are over night available, they just need to order them and never did.

U have now an appointment at a local dealer, where the manufacturer knows, they are good. Never again camping world. And the rude staff- seems there is a pattern US-wide.

As soon as they got your money, they want you never come back. I help them with that.

ID
#956668 Review #956668 is a subjective opinion of poster.
Location
Nashville, Tennessee
Service
Camping World Rv Repair
Reason of review
Poor customer service
Loss
$75000
Preferred solution
Deliver product or service ordered

NO CUSTOMER SERVICE

Purchased a new Trailer, first timer at Fort Myers ,Florida Right from my very first time going to purchase needed items I had problems with LACK of customer service. A year 1/2 later it is no better, it seems to be a company wide issue after reading other reviews. No one ever wants to help you. Camping World is known for this. They need to send them all to training or better yet fire everyone and start over. I am looking to trade in my trailer at this time, spoke to two different Camping Worlds about other units, no call backs. I'll be looking at other dealers. .
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ID
#956645 Review #956645 is a subjective opinion of poster.
Location
Fort Myers, Florida
Service
Camping World Customer Care
Cons
  • Has not met my expectations at all
Reason of review
Poor customer service
Preferred solution
DO YOUR JOB