Camping World
Reviews and Complaints
Resolved: Lousy Communication and Customer Service
Preferred solution: Something needs to be done to make up for all the crap we've had to deal with
Trump
Uncaring
Walked into Camping World to BUY A CAMPER and they TRIED TO SELL US A (bad) LOAN
We walked in to BUY A CAMPER, and you TRIED TO SELL US A LOAN. Saw the Vegas at the Chicago RV Show $69,995, price includes a $3,000 Finance Discount.
We had not planned to finance the purchase and didn't understand we had to finance through Camping World so a week later we show up to test drive and sign the papers and are reminded we must finance the purchase. I explain that we've pre-qualified for $40,000 at 1.9% through MOE Credit Union (60 pmts. of $701). But some college hotshot (Travis) is going to tell us how much smarter it is to finance the entire purchase $75,000 for 20 years at 6.9% because our monthly payment will only be $301.00 a month (for 240 months, 20 years!) and we can invest the rest in the market and earn 5%., plus we will get part of the interest back in our taxes.
I said we would just rather pay the extra $3,000 to buy the RV and probably not even take the $40k from the credit union . He still would not quit shuffling his charts and papers and insisting so finally in exasperation I said "To be blunt, this has gone from you trying to sell us a camper to trying to sell us a loan" I was trying to be diplomatic, my husband just said "*** You" and we stormed out. While not illegal, this is definitely unethical. My retired husband and I know what is best for our finances.
Who is underwriting these 20 year loans for campers that depreciate the minute they leave the showroom? Who is betting against it (sub-prime mortgage meltdown, anyone?). What a joke. YOU ARE NOT SELLING CAMPERS YOU ARE SELLING PREDATORY LOANS - AND GETTING KICKBACKS FROM THE BANK.
Then reselling the units that are repossessed. We'll find our RV somewhere else where we aren't going to get bullied into a loan we don't need!
- Hire veterans
Preferred solution: The company needs to stop using high pressure sales tactics to sell loans!
No communication
Was this close
Parts and service department
Absent Ownership
Preferred solution: Full refund
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Preferred solution: Let the company propose a solution
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This must be company wide! Camping World in Woodstock, GA had our unit for 6 months before we finally just went and got it from them.
We have an appointment with another Thor authorized dealership to get the warranty work done that should have been done by CW months ago.
Plus, they lied to us about what was covered under the warranty....some things they said were not covered ARE covered. I will never go back to Camping World.