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Camping World in Olive Branch, Mississippi - Terrible Maintenance Department

2.5
Details
This last time they had my TT for 3 months. I went to pick up and a few items were still noy done as usual. Very unhappy with them and they don't seem concerned when these things are brought to their attention. I have called Corporate 3 times and the regional manager doesn't have the balls to call back as they always claim he will.
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Review
#1112143 Review #1112143 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Syracuse, New York - Dissappointed!

1.0
Details
After ordering a Thor ACE RV from camping world, we were happy to get the call that it was in! We scheduled an appointment and took the 4 hour ride in a rental car, to pick it up in Syracuse NY. Upon inspection, we realized that the RV was not the one we ordered. We were very dissappointed to say the least. After an hour of waiting to hear whether or not there was another one in the lot, we were told a vehicle was found, if we were willing to accept a few minor changes. We looked and agreed to take the one on the lot. While we waited two more hours for the the service department to tighten up a few things, we were them told that the magnets that hold the bed up were not installed. Camping World wanted us to take the vehicle, drive it home which is four hours away. Then, drive the vehicle another two hours away to the nearest service department to have the minor repairs done. We declined knowing this was not at all possible. By now, we are stranded in Syracuse NY with no car and no flights to be found! We were able to rent a room in the area. We still aren’t sure whether or not we will get home tomorrow. Needless to say we canceled the deal. We will not be dealing with Camping World again. We should have paid much closer attention to the horrendous reviews posted all over the internet regarding their terrible product as well as service. Hoping to find out way home to NJ before Christmas.
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Review
#1111875 Review #1111875 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Camping World in Wentzville, Missouri - Worst company hopefully they go bankrupt soon!

1.0
Details
Dropped my trailer off in May of 2017. That was the biggest mistake possible, nothing was done on my trailer until after I complained in July. I was out of the country at the time. Parts had not been ordered an installed even after I paid for everything in May. I final said forget it just give me my trailer back only to find out they wrecked it. The little work they did was a joke a two year old could have done a better job! They lie to you just to get you off the phone. Never deal with Beth in the service department lies daily from telling me something is fixed and it looks nice but they never touched it at all. Just save yourself all of the headaches and time go elsewhere and wait for this business to go belly up. Maybe the president of camping world will just clean house and start over that would be the only hope for this location. And when my trailer was delivered to my wife there was even more damage done. Just say no to Camping world and the *** service.
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1 comment
Anonymous
#1376747

The only hope for this company is to get rid of the awful evil CEO

Review
#1111720 Review #1111720 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World - Very unhappy buyer

1.6
Details
I ordered 35 battery powered fans to send to Puerto Rico with my church group to help after the devistation of hurricane Maria on the island. I get a call from the company first asking if i was reselling them which i wasn't and it was none of their business anyways what i ordered them for, and secondly they stated i could still have the fans but i would have to pay an extra $9 per fan for them to ship them to me in Florida. Nothing like taking advantage of people in a desperate situation.
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Review
#1111399 Review #1111399 is a subjective opinion of poster.
Reason of review
Pricing issue

Camping World in Caldwell, Idaho - Battery on my 3 month old trailer not warranted.

2.0
Details
I would loss battery power in half of a day after they were fully charged. Took the trailer back to camping world and was told to bad we don't carry that brand anymore.
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1 comment
Anonymous
#1675560

And you were taken care of after going to the meridian location.and then coming back to us because we are better at taking care of you

Review
#1111052 Review #1111052 is a subjective opinion of poster.
Reason of review
Warranty issue

Camping World in North Little Rock, Arkansas - Service a joke, lies, and unethical practices

2.0
Details
Camping World - Service a joke, lies, and unethical practices
2007 Winnebago Vista purchased August 2017 at camping world north Little Rock ark. Bad jacks and they knew about problem beforehand but did not tell us about. Slide out dry and dirty, cracked rear view mirror casing, crack in roof and coach just filthy. 1). Tried to talk with Derrick Bill general Manager but was told by Dustin Works our sales person that if it concerned service he was just too busy to talk with us. 2). Has to wait for extended warranty to go into effect before they would work on jacks which we had problems with within 30 minutes after leaving their lot. We were told by BILL in finance to take it somewhere else and have fixed and this after talking with NATHAN in service. 3) previous owner slide out was worked on by camping world but the arms dry and very very filthy. 4). Vacumned floor and filled reservoir to top with sand. Yet they state they cleaned the coach 5). Roof was Mildred’s and had some mold. When cleaned found crack in roof. We were told this coach was in excellent shape just old. 6) both me wife and I have fallen because we could balance coach until jack fixed so we can level. 7) Dustin Works stated all points of inspection passed. Wondering what they inspected! 8). Cannot receive TV signal. Told it was just poor reception so we bought another antenna. Still no signal. Technician states he don’t know much about TV and that area to fix. 9). Every time we cleaned stirred up more ants and other critters that we spent time getting rid of. Yet camping world states they cleaned. 10). When we went to get tags found two of our trade in’s were not listed and no where to be found in contract. This is a big problem. They say this is done all the time. 11). They hang up on you, put you on hold just to come back later stating they are too busy or with another customer and absolutely will never return your call. 12). Camping world lied to me and me wife not once but several times. 13) they like your money but don’t want to work on anything difficult. They only want easy stuff and charge you out the yahoo and then can manage to *** those up. Case in point. Just screwing a water regulator in is an issue as it has leaked since. 14). I find camping world very unethical in their practices to say the least. DO NOT TAKE TO CAMPING WORLD FOR SERVICE. DO NOT BUY FROM CAMPING WORLD. They are scam artists at BEST.
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2 comments
Anonymous
#1547799

I have always had the best of luck with Custom RV Services. They are fast, friendly and honest. Try contacting them for future repairs.

Anonymous
#1380601

They had an awesome General Manager (Hans MacLennan) who left the company last year. He would've taken care of your problem right away.

The whole place is full of crooks and always check your paper work when in finance,especially look at all charges, there is illegal activity going on. Derek Dill is just an over rated sales person !

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Review
#1111017 Review #1111017 is a subjective opinion of poster.
Reason of review
Damaged or defective

Camping World in Katy, Texas - Sucks

1.2
Details
We bought a new RV Winnebago. It leaks . I told Mat Clark I had an auto immune desease and mold would not be good for my health and if they couldn't get rid of the mold we wanted a different RV. He laughed !!!! I'm sorry maybe my health doesn't mean anything to him but it does to me!!! We bought this RV in August 2017!!! Took it out once!!! I think you need to do something about this !!! When your buying the Rv your treated like king and queens !!!! Afterwards your treated like sh$$!!!! Our phone number is 713-870-2409. Name is Billy and caryn Stalcup. It's a 2017 Winnebago Spirit 28 foot .
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Review
#1110505 Review #1110505 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World price gouging

1.3
Details
Go into any Camping World,look at the shelf price,one is for regular customer,join our Good Sam club you get a different price,go to camping world,another price,and oh by the way they will price match. I found several items on ebay,free.shipping and much less money. Can anyone say class action lawsuit? Re
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Review
#1110437 Review #1110437 is a subjective opinion of poster.
Reason of review
Pricing issue

Camping World in Calera, Alabama - Post Sell inspection not done

2.6
Details
I am curious if anyone can help me with Calera alabama Camping World Service. Appears they do not want to do warranty work. What company will do it? They sold us the camper, saying they did a 3 hour inspection of all the systems. When i got to site the battery was nearly dead after several hours. I found out by noticing the center leveling legs did not extend. The camper died while plugged into shore power cause the 12 volt charger converter was dead and not providing any power. Then found the washer dryer not working. The microwave missing the spinner cogg. They have had the Camper for 3 weeks. I have not argued with them even thought they have sent some very unintelligent Responses. The first response was a bill for 4 grand to replace all the stuff. I Gave Johnathan Gray and Taylor Neal all our warranty info and they still did not have a bran to go to the extended warranty. I told them don't give me that that needs to got to the warranty folks. Oh do you have and extended warranty ???? " second unintelligent resonance. " We Purchased it there and I had already filed it with service. sent it again....! and the response was " Oh we will diagnose what was damaged by it being connected to 220 VAC Third unintelligent comment. So I sent them a break down of how to test shore power with a meter and they will realize that shore power is 220vac. Problem these guys are playing The Flintstones with my Camper. Totally no response to any of that. and no response in two days. I told them I will be picking it up Friday, done or not. Clearly I told them the converter is bad and never worked the second the camper left the Dealer ship. I am an E Engineer so Stuff I do know. I live with a Fluke meter as a best friend. Seriously!?!!! Justin D. Jdosk
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Review
#1110248 Review #1110248 is a subjective opinion of poster.
Pros
  • Frank louza
Cons
  • Taylor neal
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Camping World in Woodstock, Georgia - Terrible Service

2.5
Details
This is a warning to anyone who is thinking about buying anything from Camping World in Woodstock. Don't Do It! ! They love to get your money for the purchase, but absolutely do the very worst in providing service, even mediocre customer service would be a 1000% increase in the quality of customer service for them. We bought a new camper in August of 2016, the Electric Hot Water Heater did not work, we were told that they could not fit it in until January 2017. They kept it for over a month before they got "Approval" to fix it from the Manufacture (Heartland) and then it was another 3 weeks before they "fixed" it. While fixing it, the service department or someone at Camping World Woodstock damaged the door lock, killed the battery on the camper and then damaged my truck "Testing" the battery on the camper. They made no offer to repair the blown fuse(s) on my truck and told me that I could get a new fuse on my own at an auto parts store. They made no attempt to get a fuse for us and no reimbursement for the fuse was ever made. The damaged door lock required that we had to make another 50 mile trip (each way) to get it repaired. When the power awning failed (Before the expiration of the warranty), they pushed it back to the Manufactures of the components, who both refused to repair it, saying that it was our fault it failed. CW basically said we were on our own and that they would be glad to "Sell" us a new awning. They sold us the camper, not individual components and they should stand by the product they sold us.
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Review
#1110206 Review #1110206 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Customer service since purchase
Reason of review
Warranty issue
Loss
$2500
Preferred solution
Let the company propose a solution