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Never again will I go to Camping World

WORST SERVICE EVER!!!! ! I am single and my daughter and I decided to purchase a camp trailer so we could get away from the Arizona heat in the summer. We had looked at every camp trailer possible and decided to purchase a new Northland from Camping World in Oct 2016. First time we took it out, March 2017, we found a water leak under the shower. Took it in to Camping world and thought it had been fixed. Second time I took it out, July 2017, Arizona Monsoon Season, 10 days in the mountains, water pored in through the sky light warping my bathroom counter top. The Sensors for the Black, Grey and Fresh water was not working correctly, the water pump wouldn’t shut off and the refrigerator would not light unless the stove was lit. I took it to camping world to have the repairs done and got the run around. They wouldn’t touch the sensors unless I paid them to clean out the tanks. The refrigerator, I was told, had debris that looked like leaves in it and they said they wouldn’t fix it. Please tell me this…..I have owned this trailer for 9 months, it sits in a back yard nowhere near any trees or bushes. How in the H___ is there going to be debris in the refrigerator unless it was there when I bought it?????? The pump wouldn’t shut off because there was still a leak behind the shower poring out under the trailer. This they fixed without an issue. And now for the biggest problem……The Sky Light in the bathroom is cracked! While camping for 10 days in the White Mountains we had a huge monsoon go through. My daughter and I are stuck in the down pore and I noticed that water was poring in through the sky light. If you live in AZ you know we don’t get a lot of rain but when we do it pores! The water coming in warped the counter top in the bathroom. I had two people In the Service department state there was NO IMPACT to the Sky light. Warranty refused to fix it. It was submitted to them again and they again refused to fix it! Camping world service department kept my trailer for over 3 months and it was returned to me right after the SO CALLED WARRANTY ran out. I now have the task of crawling on top of my camp trailer and replacing the sky light myself. I still have a warped counter top! After a long argument Camping World dropped my tanks, without me paying for it, and found that the sensor was defective and replaced it. I called in for an update after they had my trailer and couldn’t get anyone to call me back. My Tech, Mike, was AWFUL!!! I found out later he was a manager. I called again at 2 months and couldn’t get him to call me back. I finally get a call back at 2 ½ months telling me they aren’t going to fix the sky light but would submit again. 3 month mark I called every day for a wk just asking for an update. No call back. When I did get a call it was to tell me to come get my trailer because they were not going to fix anything else. I do not recommend Camping world to anyone. I will make sure everyone I know hears how they handle customers. I no longer shop at Camping World online or otherwise. I will go out of my way to shop elsewhere.
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Review
#1134509 Review #1134509 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$500
Preferred solution
Let the company propose a solution

Had camping world RV of panama city rip us off

1.3
Details
Amongst other things charged us $30 for shipping for a fuel filter for a generator - a very small part. When we asked to see the shipping receipt they, of course, dropped it. Charged us a service charge for an hour of diagnosis on a problem that I found out on youtube takes one minute to diagnose. They also wanted to charge us $314.00 for the part to fix our stairs, when the actual part you need, not the whole kit, is about %60.00. Generator - it does run now, got conflicting stories on what they really did to fix it. Manager was a gruff *** who stunk of cigarettes. Oh, and like a lot of rip off repair places, there is also a $46.85 "shop supplies". They also wanted to charge us more to diagnose a problem - we called a truck repair company and got a much much better deal.
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Review
#1134037 Review #1134037 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$143
Preferred solution
Price reduction

Camping World - Once you buy it, there’s no customer service!

Purchased a 2018 Mallard M-28. Didn’t have keys for the storage compartments. Three weeks later and 2 sets of keys ( wrong keys) still can’t lock the storage compartments. They are a joke. Once they get your money, they don’t want to help you. Beware!!!
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Review
#1133352 Review #1133352 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Woodstock, Georgia - HORRIBLE!!!

1.0
Details
This places steals from their customers and gets away with it!! We took our camper in for warranty work. They didn't fix everything they said they were going to fix, and on top of that, our power cord was missing when we got our camper back. According to the service manager, they have their own power cords when they do repairs so they would have no need to steal ours! But when we asked if they had ours, we were told that there was not one in the shop that fit our camper! If that is true, how did they repair our camper in the first place if they didn't use ours!?? Shady work, horrible customer service, rude employees, and have no respect for their clients!! Now we are out God knows how much for a new power cord because of their dishonesty! I would NOT recommend using them for ANYTHING!!
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1 comment
Anonymous
#1413028

Shady and maybe there is a place in *** for all of them.

Review
#1132829 Review #1132829 is a subjective opinion of poster.
Cons
  • Missing power cord after warranty work
  • That the fact that the company lyed to me
  • Customer care
Reason of review
Missing power cord after warranty work, all work not complete, poor customer service, rude employees!!
Preferred solution
Deliver product or service ordered

Camping World - *** POOR WORK

had a 1100 am appointment wed nov 14 th for a mud flap and nys inspection on a new 2017 allegro 36 la. got there at 10:20 am --at 2;30 pm the girls at the service desk said that the garage was just finishing the paperwork. at 3;30 I checked again, girls said computed wasn't working. I cashed out at 4:00 pm , went out to get in RV and the reflectors on the mud flap were almost falling off. I had my tools with me and I laid on the blacktop and took them both off. *** poor work --girls at service desk do not give you correct information. NO MORE--DONE! with syracuse camping world. J.S. rome,NY
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Review
#1132342 Review #1132342 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World - No more purchases

I purchased a tv 2 yrs ago , the 1st trip out the base broke called C World, they told me i have to call manufacturer, i did, they told me they would send me new base for $40, great warranty, i just purchased a flojet water pump, it failed after pumping 1 gallon of anti-freeze, called C World was on hold for extended amount of time and was told being pump was installed i had to call manufacturer, because i didn't buy the extended warranty from them , so buyer beware unless you play there little warranty game you have to deal with the manufacturer. I will just buy from Amazon
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Review
#1131400 Review #1131400 is a subjective opinion of poster.
Product
Reason of review
Bad quality

Camping World - Not good

Ordered a toy hauler on the 6th of November was told it be done by that Friday they had not even picked it up have not heard from my salesperson since Friday not a happy camper
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Review
#1130484 Review #1130484 is a subjective opinion of poster.
Reason of review
Poor customer service

Politics and camping world

2.3
Details
Well camping world has lost a very long time loyal customer. Stay out of politics. Whet are these dumb {{REDACTED}} CEO going to get it. I don’t care if yo do or don’t like the POTUS. I don’t preach to you I’d expect a company that depends on customer of both parties to shop there stay neutral.
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Review
#1130223 Review #1130223 is a subjective opinion of poster.

Camping World in Tyler, Texas - Crooked or don't know what they are doing

1.0
Details
I saw a good deal on a camper on the website for the Tyler store. 2011 Palomino. It was last night the 10th. I used the chat feature and asked a few questions, including verifying the price, $2095. I live 2 hours away, in the morning I call to make sure it is still available, and again verified the price with salesperson named John. Still $2095. Later I received a phone call from Rick stated he got a message from my chat the previous night. Explained that I was about to drive out his way and just make sure, verified the price again. Still $2095. Was even told it was price to move because winter was coming and it needed to move. We drive out. We get there and the price is now $3995 and the crank is broken.What? I reminded Rick that I verified it 3 times, when I checked the availability because of the long drive. I was told corporate had changed it and the general manager changed it back. I asked to speak the general manager and was denied. Said there was nothing the Gm could do. I my opinion he needed to know what happened isn't right. So the impression I have is that nobody really cares. They either know what they are doing, which is deceiving people, or they haven't a clue who is doing what. I know that wasn't spending a lot of money. I was paying in cash. But we are new Rc/camper world. My plan is to buy entry. Keyword entry! My plan is upgrade and continue to upgrade into larger campers. This is still my plan, just not with Camper world. ---I have pics of the web site ads. One with the $2095. The other that was updated afterwards to $3995.
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Review
#1129941 Review #1129941 is a subjective opinion of poster.
Cons
  • Dishonesty
Reason of review
Pricing issue

Camping World in Las Cruces, New Mexico - Camping word in las cruses

1.0
Details
Poor savice and rude :( manger al i very Unprofessional and rude they should fire him bad for business
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Review
#1129807 Review #1129807 is a subjective opinion of poster.
Reason of review
Poor customer service