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Pissed Consumer Interviews ?

In September 2016 I purchased a 2017 Fuzion 420 at Camping world in Council Bluffs Iowa. I had purchased parts for my Country Coach from them and didn't have issues so thought I would buy the Fuzion. (Big Mistake) First it had blotches on the skirts, the camera monitor was missing, the latch was gone from the shower door was the visible items. I Told them and they said they would take care of it. I also told the sales manager that the trailer was filthy and he said it would be cleaned and polished while we do the paperwork. (I believed him) We where going to load it and leave for North Carolina at 6:00 am the next morning. Well after spending more time trying to sell the extended protection package and telling me how great I am he forgot to tell me that the trailer would not be clean or at least the latch put on the shower. I took it anyway and when we returned three days later I called to schedule an appointment to get the items fixed with a new list. After 2 1/2 months and many lies like we have done all but the skirts because they came in wrong from the manufacturer to every other excuse you could imagine. I called the general manager Chris and let him know of my dissatisfaction . He said he will look into it and have the trailer cleaned properly while it's in there and also said we sell FUN here. I then went in to see the trailer and my contact wasn't there so I asked another service man if I could see my unit and he actually said why? Any way I did look at it and some of the items where complete but not all as I was led to believe. I called the service guy in charge of my account (Jason) the next day and asked him if he had a work order to clean the trailer and of coarse he said no but would clean it anyway so there fore Chris lied to me. The next thing that happened after I had called numerous time was they said the skirt came in and they would install it on Tuesday and if I could wait till Thursday am they would clean and detail it, I said that would be fine. My girl took off early on Thursday to go with me just to find out it wasn't close to being done and Jason apologized and said he would make sure it was ready the next day (some of the skirt hadn't been replaced as they led me to believe), I told him it was upsetting as I drove 40 minutes to get there as well as my girl took time off also. I decided to wait till afternoon on Friday to give them more time and guess what no it still wasn't done and now it has a hole in the front fiber glass. Jason just said when it rains it pours!!! He said they would get it done and fix the hole and I could get it the following week. I just told him to hook it up and get it out front and I was leaving with it. They brought it out about 30 minutes later and now I have been there 3 1/2 hours to find out the battery was dead which means they didn't keep it plugged in. I have e-mailed corporate and never received a response so I sent a pour review to our Camping World in question to not get a response from them either. The hole is still in the front after they (Jason) told me he would sent there tech to my farm and repair it. I just told them and am telling you I will NEVER BUY ANYTHING FROM CAMPING WORLD HERE AGAIN!!!!!! I don't like being LIED to. If you would like dates or more info please including pics contact me as I won't lie. Terry Buchholz 402-681-7074
Poor quality service and shoddy workmanship. Had my RV in for some rather routine Warranty repairs, bath countertop replacement. They installed the countertop on crooked, not near level, my 10 year old could have done a better job. Replaced a recliner and tore the new...
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2.4
#982873
We were at Disney world and needed a water pump for our 5 th.wheeler . This store SUCKS big time , all these idiots wanted to do is sell me a new camper ??!!!! Hey dickwad , I need a water pump , not a new camper !! I went to parts Dept. to no avail . 1st no personnel,...
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Anonymous
Anonymous

Bob in Buffalo. Blowout on a tire on my A-liner near Rochester on my way to ADK park . Made it to camping world in Syracuse on my only spare, thankfully. Attacked by 5 or 6 ...

1.0
I didn't like
  • Workers attitudes and language
#982861
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Tv Repair In Rv Review

Put new TV in motor home for them to install. Someone from dealership stole it and GM denies that TV was ever there. Had to be done as the original fell of the wall. Dishonest!
1.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#982296
I'm not one to rant but I had a terrible experience with Dean's RV (which became Camping World 3 days ago). We have always received excellent customer service in the service dept. I had a weird feeling when I took our trailer in for a few things that needed fixed a few...
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Anonymous
Anonymous

Well we've had our 5th wheel down there since November 17 and still haven't got it back. We've called for days now and no one knows anything, they tell us the parts are in but...

#978928
I am giving 2 stars for 1 Woodstock shipped our 2016 Keystone Carbon 5th wheel toy hauler from Florida because it was the floor plan we preferred 2 we got a descent trade value on our trade in. During our walk through my husband noticed the roof looked like it was...
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Anonymous
Cb1000rider

This seems to be a common issue with the Carbons. Mine (327) and others that I know about have had issues with the roof coming unglued. KEYSTONE SHOULD WARRANTY THE ISSUE. ...

fblumberg
fblumberg

Keystone has major delaminating issues with roof glue seam shortages and leakage my warranty said the roof was warranted for 2 years but we were forced to litigate. 7500 dama...

3.1
I liked
  • Salesman
I didn't like
  • Service
#978337
Do not deal with Camping World of Tallahassee, they are all crooks!!!! My husband is 100% disabled veteran. We have been looking for a RV for the past year, dealing with a salesman off and on. He was told repeatedly and witnessed how difficult it is for my husband to...
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#976680
I purchased a 2016 Black rock on 11Jun 2016, at the Idaho Falls, Idaho store. And on the walk around the outdoor kitchen door was found to be warped. I was told they would order a door and I could stop by to have it installed or they could ship it out to a camping...
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1.0
I didn't like
  • Repair after purchase
#975884
Very happy people enjoyed going in and being treated like I was family. I will be coming back. Thank you All at Camping World of Fayetteville
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Anonymous
Camping cowboy

Service was great I appreciate them getting me in and outGreat place to go. Stop by and see them in the store or at the service desk. I had heard and seen some bad reviews I d...

5.0
#975883
My husband and I live in Charleston but purchased a class C Coachmen from out of town because Camping World is not a Coachmen dealer, and Coachmen had the floor plan we wanted. However, Camping World said they are a Coachmen Warranty Service Center and could handle our...
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1.0
I didn't like
  • Inept
  • Deceitful
  • Service department is awful
#975624
I feel bad for anyone who has had a bad experience with this company. Here in Byron Georgia the staff have been the best. Everyone has went above and beyond to help us. The service department are absolutely hand down the best any where Not happy we paid a lot more then...
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#975158