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My salesman, Dee, was great. But the service department is horrible. I purchased a 2015 Cougar x-lite travel trailer for $38,000. I paid extra for an extended warranty and something called a platinum package to coat the exterior and treating the fabrics and carpet. I...
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Anonymous
Anonymous

I have a 2014 Keystone Cougar 5th wheel and the front cap has stress cracks though the entire front, 1 day over warranty and I have gotten no where. Keystone offered to pay fo...

Anonymous
Anonymous

Corporate doesn't Care , your on your own good luck . Ps don't pay until all the work is done .

#625338
Me and my father went into the Grain valley store to look at a few of their travel trailers that we were interested in, all they could do is talk down to us and be little us if we opened our mouths about anything terrible service the salesmans are jerks they don't even...
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Anonymous
Anonymous

You could always head over to Lifestyle RVs in Grain Valley. They are a top 50 dealer and treated us really well. We've referred at least 6 people to them that have all had ...

1.0
I didn't like
  • Service salesmen
#624640
Bought 2015 keystone fifth wheel on a Sunday In Chattanooga Tn. Buyer beware All promise up front , not one call after sale Promised a single digit loan got offered in teens Promised delivery and set up they delivered but no set up just dropped and left driver said...
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#623095
Made an appointment to have 3 things taken care of on our 2015 5th wheel. 1. Shower leaks at trap under trailer 2. Water pump would not work on fresh water tank. 3. Galley valve will not close all the way When I went to pick up the trailer I was told they didn't see a...
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#623085
Never been so upset with a place. Bought a Jayco motorhome from Camping world Oakwook ga.made a deal with them .. They rushed us through the paper work and would not give me any copies. They ask me to pick it up after they got caught up from the RV show in Atlanta. I...
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#623033
We had a warranty on our camper (the one year new camper warranty) so thought our issues with the camper would be under the warrantee. Surprise surprise the one year warrant on it obviously means nothing! Than they went ahead and put in a water pump without our...
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Fairbank, Iowa
#623032
We have spent a lot of money at this place and when I found out why our batteries would not hold a charge I called to complain. I was told to bad so sad. Everyone needs to know that when your Motor home is sitting unused for months at a time disconnect the battery. ...
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Wheatland, California
#622960
I ordered a camper gave them a deposit and found out they never ordered it. Called them several times and was finally told they didn't order it and they would order that day.Three more days went by and finally I called the manufacturer and they said they just recieved...
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2.5
Pine Grove, Pennsylvania
I liked
  • Pleasant salesman
I didn't like
  • Lack of attention
  • Customer service
  • After-sales service
#622331
My trailer has been at Camping World in Mesa, AZ since November 2014. Yes, that's approx 5 months now. It went in for warranty work, which apparently a bumper-to-bumper warranty "doesn't cover". Regardless, the adjuster for Good Sam Warranty attempted to contact...
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Anonymous
Anonymous

They hire their friends who no nothing about campers. They fire anyone who knows how to work on campers.

1.0
I liked
  • Corey justice - service
  • Corey justice - service dept
I didn't like
  • After-sales service
  • Customer service
  • Management
#621848
Bought a brand new A.C.E 27.1 Motorhome. When the coach started having problems it took 6 months to resolve. I took them to small claims court, they showed the judge the clause in the sales contract that states they do not stand behind the product they sale andit is...
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Anonymous
Anonymous

Amen liar theives and crooks

I didn't like
  • Bad repairs
  • Service
  • Customer service
#621842