Camping World
Reviews and Complaints
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Verified Reviewer | Bartow, FloridaBartow Camping World
In June 2017 I traded my motor home that I purchased at Dusty's Camping World in Bartow. I have had several prior terrible experiences there in the past with the service dept, being lied to and not answering the phone as they see who it is on caller ID!!!.
Well, here is another one, I had three years left on a paint and decal extended warranty when I traded it in. I asked for a refund for the three years I had on the agreement and they told me there was no refund coming. When I asked why, they told me the coatings were on the camper and I had nothing coming back. Camping World had nothing to be responsible for at all with this extension.
I wrote to the CEO of Camping World, Marcus Lemonis, and advised him of this matter. No response!! So I have to eat $925.00?? When I asked Camping World why I received a partial rebate for my tire and wheel extension, which also went with the motor home, they had no answer.
I read several reviews on Camping World from all parts of the country and all seem to have the same problems. I suggest Lazydays, as they do not do business this way.
- Service department and warranty
- Worst customer service
- Poor work
Preferred solution: Partial refund for three years left on my warranty
Spammers - I was never a customer
Preferred solution: Take me off your friggin’ mailing list
The CEO yelled at me and told me not to shop there
Camping World refund policy
- Customer service representative
- Customer service
Camping World
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Verified ReviewerIs it Ready Yet?
NO THIS IS NOT RESOLVED! March 13,2017, that has been on their lot since July 29,2016 for a step repair, went to pick up my RV as noted by the Service Manager and Service Rep, I have now paid for the second time for the set of awning arms, when this service location initially installed the arms and they did not work when we got home, then when I bring it back for warranty, the arm has now been bent and they claim that is not their issue and I would have to pay to install new arms but they would pay for the labor, then there was a charge for $220 to install and replace the battery box and battery core charge, then I finally get a walk through yesterday with my persistence to check out, and it is noted when you open the battery door all the components were as factory installed, duh?, nobody wanted to take the time to open the door even after many requests from me on what was the work done and who made the decision to do this work, duh, the managers did not go and physically check the unit for work done, the managers claims since the unit was repaired before he was an employee at this location he is not responsible for any and all charges to the unit, when I requested for the walk through papers that were done upon arrival, he told me they were now archived and cannot be recovered to check for the issues on the RV when delivered July 29, 2016,
went to pick up the RV and asked for a walk through, the work had not been completed and now I am being charged another $1000 to pay to repair the work they did not do the first or second time. I am lost as to how to deal with such a scam. My RV has been on their site since July 29, 2016 today is February 21, 2017
I went to pick up the RV and asked for a walk through, the work had not been completed and now I am being charged another $1000 to pay to repair the work they did not do the first or second time. I am lost as to how to deal with such a scam. My RV has been on their site since July 29, 2016 today is February 21, 2017
I need to get this service and the product covered due the timeline and the work-order as has been billed and paid
- That there is an rv service company
- That the service ends once you drop off the rv
Preferred solution: Deliver product or service ordered
Purchased motor home in July 2017 it is now October 2017, no repairs made, unable to use .
Camping word in las cruses
No one should be treated this way!
- Vicki in sales
- Rv was damaged while in service bay
- Difficulty getting human in service department
- Parts ordered a month later than they should
Preferred solution: Let the company propose a solution
Never again
Very poor customer service and issues not resolved
Poor service after the sale
And this guy, Mr. Lemonis is a business expert
- Inventory
- Service and respect for the customer
Preferred solution: Shut your mouth Lemonis
Bait & Switch, No response from Corporate
- Service tech was the only positive at this point
- Tried many times to reach corp with no reponse
- Unreturned phone calls
- Sales guy gary was not forthright
Preferred solution: Full refund
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Why would you go back there. Did you not learn from the first time
Me, I don't go back to a place if I've had "several terrible experiences" there.
Why would you trade with them again?