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Camping World Customer Care Review

Camping world in Vacaville Ca. Has no service people to answer phone for appointments . kept getting a recording asking you leave a message. Operator was helpful but unable to get me help. Never received a call back last october or now (March). Not wasting my time with this business anymore. That includes purchasing item in store George (510) 789-3737
3.9
Details
Customer service
Discounts and Special Offers
Location
Product or Service Quality
Staff
Value for money
Website
#1026845
We bought a brand new camper from Camping World in Oxford, AL. We did not realize the paperwork was not correct when we left. After we discovered it, we thought we could correct it at the tag office. We could not. The tag office said Camping World would have to change...
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1.0
#1026775
Just had my second experience of going to Camping World to buy replacement/parts & finding the price advertised is NOT what they charged me. This time it was anode rod #42180. Price advertised was $11.27, which was comparable to others I found online. When I showed up...
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2.7
#1026587
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Camping World - Thor Motor Coach Rv Review

We bought a new Thor class c 3 1/2 weeks ago. When we were doing the walk through it was discovered.the backup camera did not work, neither did the radio. They said they would order it and give us a call. We have not heard from them and we have called several times and left messages and there is no call back. This is the one in Avondale AZ. I cannot say they have bad customer service, i can say they have NO customer service
2.4
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1026271
Sold me a used camper which they stated they had gone through and inspected everything and made sure it all worked properly . Me being new to the camper world I trusted them and also was told they couldn't show me the tanks worked bc it was winterized . And the fuel...
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Anonymous
Anonymous

Yep, that's business as usual for Camping world.

1.2
Product
#1026134
My husband and I bought our 2017 Jayce at the end of the year last year. We have had multiple issues with it and couldn't get it in for service until last month. We finally got an appointment March 6th. As of today's date our camper is still sitting outside the service...
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Anonymous
Anonymous

People need to go to privately owned dealerships where you are cared about instead of the Evil Giant.I hear about the horrible service everyday but yet *** people still go ba...

2.2
I didn't like
  • Cw did not complete pre purchase inspection as was told
  • Total lack of concern for customers
#1026111
Long story made short. We had a good sam warranty. Hardly anything was fixed properly and we were charged outragously....Toilet had to be repaired twice, jack Went out after 6 months and other things that we were charged for and not fixed paid over $1000 for poor...
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Anonymous
Anonymous

Good Sam warranty, what a joke. Good Sam is no longer good. It is now owned by camping world so it is evil, wicked Sam.

1.4
I liked
  • Location and selection in the store and online
I didn't like
  • Service dept or good sam warranty
#1025956
My nightmare started 24 hours after I purchased a brand new heartland mallard from Camping World in Macon Georgia. I traveled 7 hours from Florida to buy it because they had the best price. Once I got it back to Florida I hooked up everything up at an rv park and went...
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1.0
I didn't like
  • Lied to and ignored by service dept
  • Service deptales practice or service dept
  • Customer service mgr
#1025543
I had a rather pleasant experience dealing with the folks at Camping World of NJ, Lakewood location. To name a few, Greg, Megan and Dave were all helpful. After we got our camper home I had many questions and they followed up with me on all of them. I was missing one...
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3.3
#1025411
For you camping world people who have bought a camper here is a number 1 888 393 7450 do us all a favor lets fight this people, they don't care about you after you sign your name to the papers
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Anonymous
Bonnie and James Wall

After 5 weeks we cannot get our Jayco 36fbts (sticker$92000.) from Camping World Byron, GA. After the sale the people cannot order correct parts, will lie to you then after 5 ...

#1025293