Pissed Consumer Interviews ?
In September 2016 I purchased a 2017 Fuzion 420 at Camping world in Council Bluffs Iowa. I had purchased parts for my Country Coach from them and didn't have issues so thought I would buy the Fuzion. (Big Mistake) First it had blotches on the skirts, the camera monitor was missing, the latch was gone from the shower door was the visible items. I Told them and they said they would take care of it. I also told the sales manager that the trailer was filthy and he said it would be cleaned and polished while we do the paperwork. (I believed him) We where going to load it and leave for North Carolina at 6:00 am the next morning. Well after spending more time trying to sell the extended protection package and telling me how great I am he forgot to tell me that the trailer would not be clean or at least the latch put on the shower. I took it anyway and when we returned three days later I called to schedule an appointment to get the items fixed with a new list. After 2 1/2 months and many lies like we have done all but the skirts because they came in wrong from the manufacturer to every other excuse you could imagine. I called the general manager Chris and let him know of my dissatisfaction . He said he will look into it and have the trailer cleaned properly while it's in there and also said we sell FUN here. I then went in to see the trailer and my contact wasn't there so I asked another service man if I could see my unit and he actually said why? Any way I did look at it and some of the items where complete but not all as I was led to believe. I called the service guy in charge of my account (Jason) the next day and asked him if he had a work order to clean the trailer and of coarse he said no but would clean it anyway so there fore Chris lied to me. The next thing that happened after I had called numerous time was they said the skirt came in and they would install it on Tuesday and if I could wait till Thursday am they would clean and detail it, I said that would be fine. My girl took off early on Thursday to go with me just to find out it wasn't close to being done and Jason apologized and said he would make sure it was ready the next day (some of the skirt hadn't been replaced as they led me to believe), I told him it was upsetting as I drove 40 minutes to get there as well as my girl took time off also. I decided to wait till afternoon on Friday to give them more time and guess what no it still wasn't done and now it has a hole in the front fiber glass. Jason just said when it rains it pours!!! He said they would get it done and fix the hole and I could get it the following week. I just told him to hook it up and get it out front and I was leaving with it. They brought it out about 30 minutes later and now I have been there 3 1/2 hours to find out the battery was dead which means they didn't keep it plugged in. I have e-mailed corporate and never received a response so I sent a pour review to our Camping World in question to not get a response from them either. The hole is still in the front after they (Jason) told me he would sent there tech to my farm and repair it. I just told them and am telling you I will NEVER BUY ANYTHING FROM CAMPING WORLD HERE AGAIN!!!!!! I don't like being LIED to. If you would like dates or more info please including pics contact me as I won't lie. Terry Buchholz 402-681-7074
Camping World has been "trying" to fix our motor home since August. Some of The repairs were finally made in December 2016, but in our first trip we discovered that IF they were fixed at all, they are not working now!! They won't return phone calls, lie to you while...Read more
Short Review on January 24, 2017
Tried buying a Keystone sprinter wide body at the new davenport store and after setting up time and date to pickup got the runaround on paperwork. Sent email and called compliant line. No response.
Camping World Customer Care Review
Camping World has the WORST service of any vehicle dealership ever. They can sell but not service an RV without creating new problems. You cannot reach an executive. You cannot reaolve a problem. DO NOT BUY FROM THEM!!
I was told to take my Heartland Gateway to Chichester NH store for a ton of warrenty work . First time was lied to and misinformed . Some stuff was fixed , some I was BS on . Took it back to get the rest worked on and was told yes we can handle these repairs . I...Read more
I went to the Camping world here in Fayetteville, NC, I was looking for some parts and information for my camper. I was greeted by a lady at the parts department who told me i needed to speak to the guy behind her. I explained to him i needed vent covers for my camper....Read more
We had been talking with a sales man for a couple of weeks about a used RV at Camping world of Little Rock. We phoned on Saturday morning and and talked to our salesman Tim B. He said come on over I have the unit here waiting on you. Now mind you we were 2 1/2 hours...Read more
I didn't like
- Way we were treated
I bought a Wolfgang puck oven from Camping World last year. It stopped working! The manufacture told me that Camping World was NOT an authorized dealer and because I purchased this from them, I could not use my warrantee! Camping World refused to help me, offered a 25...Read more
First took our new Jayco Motor home to Camping World to get a leak fixed and the front passenger slide out that was hitting the awning. Took them 3 weeks and they didn't move the awning so the slide out would not hit. Took 2nd time to get awning moved so the slide out...Read more
Went to Rossford Campings told thought might would trade in my travel trailer talked with RJ had a 2016 at a good price told him my credit was OK not poor checked it before I went can get financed elsewhere if I want but wanted to give them a chance once they heard...Read more
Hi, I just want to start off with the troubles that Camping World in Greenwood and for that matter all locations there Service Departments is a joke on how they operate and bringing people in for service and you wait around for weeks to get in and that goes for all...Read more
Do you have something to say about Camping World? What happened? What can we help you with?