Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Camping World - Good

4.3
Details
Sales department was easy to deal with, I had a list of 5th wheels that I wanted to see. They were all on the lot and were shown to me by a young man that was very helpful. He had good knowledge and explained good points and some bad points of different RV’S. This young man I wish I remembered his name. He did work in the service department now but was a sales man prior. This was on 01-09-2018 During the RV show in Akron so they were a bit short handed at the store. I did connect with John from sales and he worked out the details in short order. He is also who will answer any questions you may have that come up while camping or on the road. If he doesn’t know he will get the answer for you. I made arrangements to pick my new RV and have the Anderson 5th wheel hitch and Air Lift air suspension installed. The installation did take a bit longer than expected but they ordered lunch for me and wow was it good thank you. On the way home one of the air lifters lost air, I called Tracey in the service department in the morning and they arranged for camping world in Apollo PA to assist with the problem. I drove over that morning and one of the techs had the problem fixed in less than 5 minutes I’m not kidding. I thought for sure I would be there all day. Talk about fantastic service and fantastic people like Tracey. These are all positive things that will go a long way with my wife and my self. I did experience something I didn’t like and that was the surprise that the price on the advertised price didn’t include freight and dealer prep. There goes another $2000 to the cost. In the future I wish they would increase the advertised price to include these costs. Then when you see the finance department be prepared to ask a lot of questions. They will present 4 or 5 different payment options so don’t be fooled. They will try to sell Service contract this to me is a good Idea, paint protection and tire protection so you can add another $10,000 to the total deal. So be smart and buy what you need and have an overall good experience. The overall cost was still lower and the service was good, and remember we can get service easily in every state we drive thru.
View full review
1 comment
Anonymous
#1423152

Thank you Marcus for that review.

Review
#1175484 Review #1175484 is a subjective opinion of poster.
Reason of review
Good quality
Tags
  • Service And Attitude

Camping World - Very bad service

Cant order the right parts.been over 8 weeks still not fixed, been there 3 times just get a the runaround.
View full review
Review
#1175275 Review #1175275 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - Trying to buy a Motorhome listed on you site for 3 weeks

Do you often list motorhomes for sale that are not available? I understand we should have called before driving 2 hours, but it was listed, should have been available, if not already sold. On arrival, we were told the coach was unavailable due to repairs needed. Ok. Fine. That was three weeks ago and the coach is still down for repair. May I suggest you remove the coach from your online sales inventory until it is actually available for sale? We loved the coach and hated bothering the sweet fella that was straddled with the task of dealing with us. It's a shame we have to beg to see (purchase) a coach. We have since gone elsewhere. That too, is a shame. We bought our first coach with Camping World and had no problem, what so ever, in fact, it was the reason we came back to do business with you. But being put off made us feel less important and that you didn't need, nor want, our buisness. May I suggest, again, that you not list a coach unless it is available, and if you don't have the staff to do the repairs because of a show, hire more staff.
View full review
Review
#1174858 Review #1174858 is a subjective opinion of poster.
Reason of review
Listings that aren't available
Preferred solution
Let the company propose a solution

Camping World in Tucson, Arizona - The best run-around ever

2.0
Details
Bought a Roadmaster Tow Dolly before Christmas. One of the tire was punctured by a staple that held the crate together. Dropped the tire off two weeks ago and it was verified that it was punctured. Here it is January 22nd and I still am getting the run around. Every time I call to speak to someone I am transferred to a voice mail. Which no one has ever called me back. VERY DISSATISFIED !!!!! I suppose once they have your $$$ you are no longer very important. I find it amazing that they somehow advocate their exemplary customer service claims. It actually sucks ...
View full review
Review
#1174000 Review #1174000 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Discount for other merchandise ( if I every shop there again)

Camping World in Stevenson Ranch, California - *** experience

1.0
Details
Have had the *** us experience with camping world anyone could possibly have. Nobody there knows anything about anything they try to sell you everything and then they don’t even under their warranties.
View full review
Review
#1173786 Review #1173786 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Fife, Washington - Bad service and damaged trailer

1.0
Details
Dropped off trailer at Fife camping world for service. When I returned to pick it up. They informed me that someone had damaged the hatch doors and been in my trailer. Upon inspection found that hatch doors were destroyed and shore power cord along with the propane fire pit was gone. Asked the service manager how they were going to take care of this situation and he actually laughed at me. Then he stated that it wasn’t their problem or their trailer. He then proceeded to tell me that when I signed the service order it contained a clause that stated camping worlds not responsible for damages or lost items. He state that I needed to pay my bill and get off the property. I will never go back.
View full review
Review
#1173360 Review #1173360 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Let the company propose a solution

Camping World - We are interested in a 2017 Coleman LX 1605FB travel trailer in Manassas Va on sale for $10700

we have contacted them several times with an out the door price of $11,500. Internet sales person, Ashley Everette, never called us back. Our last correspondence with George, same response, never called back. This is a close out camper, 2017. At least they could have the decency to respond and say Offer not accepted. I have a small business here in North Carolina. If I treated my perspective clients in this manner, I would be OUT of business! We felt like our offer was within range for what they had advertised the camper for. If they are not in the business to sell what they advertise, they should not make the advertisments.
View full review
1 comment
Anonymous
#1421310

Perhaps they don't like your offer. Besides, by not selling you anything up until now doing you a favor?

Review
#1173191 Review #1173191 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Dover, Florida - Terrible sales discrimitive to single women

Terrible experience sales never called back.i had cash to buy a travel trailer. I saw a 2013 Kodiak 186 express which the sales rep couldn’t be bothered to get off the golf cart to show me the trailer. It was very close to another trailer but I squeezed in the door to take a look and loved it. Sales said outside your price range and too heavy. I said find out about it and call me they never called of course. They were WRONG about price and weight it is perfect for my vehicle..yesterday I saw the same trailer on the internet at a reduced priced so I filled out the form and the internet rep called me. She said I’ll have a sales person call you within the hour......once again they never called. I called internet rep again got voicemail to date no one has called. Meanwhile I’ve bought another trailer from another dealer brand new and cash paid. Shame on you Camping World I will never deal with you again. Posting my complaint to Better Biz Bureau and social media. Camping world sales do not take single women seriously or respectfully when they say they have cash and want to purchase a used travel trailer. They cannot be bothered to call back and are not interested in showing used travel trailers. They are only interested in couples with big bucks to spend!!!
View full review
Review
#1172823 Review #1172823 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - DO NOT service RV

1.0
Details
Our RV was Completely jacked up by Camping World Svc. Dept, and they Don’t care, but will fraudulently care you regardless! Stay clear—it’s a Scam!!
View full review
Review
#1172629 Review #1172629 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World in Louisville, Tennessee - crooked salesdept

2.1
Details
was promised camper ready to go camping but it wasn't these are the worst people that I have ever dwelt with they told me several lies tried to fast talk me on several different questions that I had I did not get a camper ready to camp overall it was a terrible terrible buying experience I would not recommend them to any one the salesman was not even there when we picked our unit up when we questioned them about the missing parts we were told they weren't part of the deal how do you camp without water and a way to drop your sewer if I had known this I would not have singed the paperwork they wanted us to buy the unit then pay all of these extra fees you would think that if you bought a new camper it would come with all the acc. you need to camp if 40 dollars is the difference between a happy customer and one that will tell everyone how bad the buying experience was at camper world of Alcoa now the fees 800 to clean it up and go over the operation of it do the car dealers charge this if they did they wouldn't sell many now the sales dept I was told that if I had my own finance that it would and 2000 to the price of it. Then on top of it all we were told we would get 21 days of free camping at just about any where but it turns out we have to drive 4 hours (the closest one) to a resort if we want to get free camping.
View full review
Review
#1171240 Review #1171240 is a subjective opinion of poster.
Cons
  • Sales dept were a bunch of lairs
Reason of review
problems with sales dept
Loss
$500
Preferred solution
Let the company propose a solution