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1.0
Details
I have never been SO disgusted by a company and it's business practices. I need supplies to finish restoring an old camper, caulk, vinyl tape ect...and spent almost $110. When I got home I realized the 3 tubes of white caulk were wrong and I pick up black and beige. I...
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Review
#1191191 Review #1191191 is a subjective opinion of poster.
Reason of review
Bad quality

Don't ever trust Camping World

2.3
Details
My brand new $60k+ fifth wheel started falling apart almost immediately after purchase. The Camping World service department told me that the finance manager who sold me the extended warranty lied about the ability to get mobile service at my location while I am living in the unit. The salesman ran my credit for a loan application without my permission, for an all cash purchase that I did not want a loan for. Many items which were issues during the final inspection have still not been addressed months later. Replacement parts that I was told were ordered were not ever ordered. The finance manager at one point agreed with me that I deserved a refund of the 1500 or so I paid a technician to do the setup and testing of all the systems since that obviously wasn't done, but then later said that even the best inspection can't find every problem (true of course, but in my case the kitchen drain was never connected at the factory and this flooded the hidden dead spaces below the bathroom and into the storage). At this point all calls go unanswered or I am promised a call back and don't get one.
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1 comment
Anonymous
#1433669

Yep, that's what camping world does,everyday

Review
#1190341 Review #1190341 is a subjective opinion of poster.
Pros
  • Inventory
Cons
  • Dont care about their customers once they have their money
  • Failures of service department
  • Being lied to
Reason of review
Poor customer service

Camping World in Woodstock, Georgia - No customer service

1.7
Details
Purchased 2016 puma,camping world,Woodstock,ga. Slide out leak,"fixed". Month later leak worse,carpet damage,flooring damage. Brought back 2 months ago. Sitting with approximately 25 others needing repairs. Contacted rep. Mattferm@forestriver mfg. mattbrown,At camping world. We even purchased an extended warranty,still sitting there. Adan Fernandez is our rep at camping world,he is the asst. for Todd Wilson, so called service director. I have emails going back and forth with camping world, even sent them to Marcus lemonis. No reply. Adan will send an Emai saying still waiting on parts and how much it will cost to repair, can you believe this? Don't know what to do or where to remedy this fiasco.
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1 comment
Anonymous
#1433670

Matt Brown is a horrible service mgr.

He has anger management issues if you bother him.

Review
#1190338 Review #1190338 is a subjective opinion of poster.
Pros
  • Camper sllection
Cons
  • Post sales experience
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • workmanship issues

Camping World - Worse customer service I have ever encountered!

Spent 4 days trying to find and order the products. Getting misinformation from everyone I talked to. Finally ordered and paid for two day shipping. That was 10 days ago. Still no products or refunds. Different answer everyday! I never want to do business with camping world! There in store reps are not well educated, and the product info and availability is not accurate! ! ! Being a Good SAMs member means nothing to them. Where has good customer service gone? Please don't make me write anymore words, this is as frustrating as your customer service! Maybe someone should rework your websites. Hello hello hello hello
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Review
#1190277 Review #1190277 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$200
Preferred solution
Full refund

Camping World in Mesa, Arizona - Overcharged for posted price on item on display

I asked a parts tech about interior Led lights for my RV. He sold me on them and told me the price posted. When I got to the cashier, she asked if I was a member, I said no, she then went into a pressure sales pitch about purchasing 1 of 2 programs , finally convinced her just sell me the bulbs. Got to my vehicle and discovered I was overcharged, went back and was told to just wait until all other customers were handled. Waited 20 minutes, ignored me, finally went to the Parts person and he took posted sticker to a cashier and to take care of. Waited again for customers, then she left with my sales slip and price, never came back, finally another cashier replaced her after 20 minutes. Finally repeated what happened then returned overcharge acting very rude. This happened in Mesa store. 8 to 10 employees standing around but no one offered or asked to help. The were not concerned and very rude. Other customers commented how rude the cashiers were and need training or? Need to curb the sales pitch on Good Sam detracts from why they are there!!!!
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2 comments
Anonymous
#1433671

This is still going on,they are the worst and never ever are open to maybe they are wrong!!!

Anonymous
#1433178

All camping world employees are under tremendous pressure to sell BAD SAM membership.

Everybody, STAY AWAY FROM CAMPING WORLD....

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Review
#1189955 Review #1189955 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - NOT A HAPPY CAMPER.

Camping World Of Chattanooga possibly the worst motor home repair facility in the world!!!! I took our motor home in for a problem with hot water. It would be hot and then cold. I picked it up two weeks later and paid $600 and was told they had to order a part. 5 weeks later the part came in and I took the Rv back in. 6 days later I picked it up and there was another part in order. A month later I was notified the part was in. I took the rv back in and was told it would not take long so I opted to wait for it. 6 hours later I was told by the time I got back to the service desk it would be ready. (The waiting room is a half mile walk from the service desk. I have surgery scheduled to replace both hips due to sever arthritis. I got to walk that in the rain). So I get back to the service desk and was presented with a bill for another $1200. Then I was told “And by the way” you will have to replace your water heater!!!!! I was not a happy camper.
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1 comment
Anonymous
#1433180

STAY THE H=// AWAY FROM CAMPING WORLD, THEY SUCK, THATS WHAT THEYDO.

Review
#1189534 Review #1189534 is a subjective opinion of poster.
Reason of review
Bad quality

My RV spent a couple of bad weeks at Camping World of Oxford

My Class A RV (2002/3 Damon Intruder) needed several items fixed over the Christmas Holidays (2017). In September (2017) I had called the service manager (Russ) and inquired about dropping of the rig on Friday 12/22/17) and picking it up on the 2nd. He said I needed to call him about mid-December, and I followed his instructions. I asked him to keep it plugged in since there would be food in the refrigerator. He told me that as a rule they don't keep them plugged in and to empty the food out before bringing the rig to him. I was concerned that the rig would have to have water in it to fix the washer / dryer, but he told me that the weather never gets freezing cold that time of year and not to worry. Needless to say that 2018 started the year off with a week of sub-32 degree days. The rig was not heated and suffered broken bath fittings, toilet sprayer line, shower head and ice maker failure. The Camping World technicians had cycled the washer / dryer through several wash cycles and left water in all the lines and parked the rig outside until they received the new water heater they said had to be installed to stop water leaking in side the rig. They placed the order for the new water heater, but failed to have it expedited to the store, so picking up the my rig did not occur until mid-day Saturday, 1/6/18. The installation of the new hot water heater was not tested and in fact the water heater was completely "valved" out and did not have water circulated in it before it was returned to me to drive to Birmingham and park on my rental space. I called the Camping World Service Desk and they said that there was an on site repair guy that would fix was not working. The Camping World service writer (Mark Prater) had given me this man's card when I picked up the rig earlier that day. When I got the water running finally that Saturday afternoon, I had water leaks all over the rig, the hot water heater would not ignite on the gas side, the electrical heating element did not work, the washer / dryer leaked even worse that it had when I took it in, and the large slide-out that Camping World had serviced would not slide out. It has taken more than a month to get the rig to a place where most of the problems are now fixed. During that time Camping World has refused to pay for the damages to the rig from the freezing temperatures and not paid for the work that the "on site repair" service has done. Having a conversation with the "on site repair" serviceman I have learned that this is a norm for Camping World of Oxford. So if you really don't mind really shoddy repair and service to you rig, ask for Rus he and his technicians will not fail to show you how incomplete and untested repair and service can be accomplished at a fairly steep price.
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Review
#1188047 Review #1188047 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$1000

Camping World in Hendersonville, North Carolina - Absolutely a waste of time

1.7
Details
I went to camping world of ashvelle nc. Picked out the toy hauler that I wanted an spoke to a salemans named Eric Caldwell he took a credit application an asked me how much money did I have to put down on the camper. I said 500. Then he left an a credit manager came in an shook my hand an said no problem they would get me took care of. I left an never heard from them again. I called back 2 days later an a very rude women told me that Eric was out that day an no one else could help me an took a message. No one ever called me back. I called back an asked for general manager without success an I have left him 2 messages. Still to this day no one ever called me. I have now went to a different company an bought the same toy hauler for 2000 less an with no money down
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Review
#1187022 Review #1187022 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Tulsa, Oklahoma - Great experience overall salesman and finance departments

4.8
Details
Camping World - Great experience overall salesman and finance departments
Boat and RV show of Tulsa was awesome in 2018 with Camping World of Tulsa. Rob Pendley and management staff was very knowledgeable and helpful. My wife and I feel like we got a very good price; as well as service. We give the staff and dealership a 10 out of 10. If anyone is looking for a camper or RV, we suggest go see Rob Pendley and staff at Camping World of Tulsa. We are looking forward to going camping in our new trailer. Thank you Camping World of Tulsa.
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Review
#1186921 Review #1186921 is a subjective opinion of poster.
Reason of review
Good quality

Camping World - Complaint

1.0
Details
We purchased a high end camper at Camping World in Tulsa. It left the lot with what we felt were minimum issues that we could get repaired at Camping World in Springfield. We only got to take our trailer out twice and had to take in to get the repairs done as well as major repairs that have come up. It has literally been over six months in the shop. Today we are bringing it home still not repaired properly. The Service department is crap. We will be getting a new camper at a dealer in our local area.
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Review
#1186469 Review #1186469 is a subjective opinion of poster.
Reason of review
Order processing issue