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Camping World in Hamburg, New York - Unhappy customer

2.3
Details
On February 27th, we purchased a new 2017 Thor motor home, which had a few cosmetic /and minor repairs. Assured by Camping World that these would be taken care of requiring a few days in their shop. On 3/22/2018 the unit was returned to CW for the necessary repairs and additional claims . Questioning CW as to the repair time was subsequently advised they found additional problems caused by water infiltration they believed was coming from the roof. A call to Thor motors on 4/02/18 and 4/03/18 was advised by Thor they received claims on 3/13/18 and on 4/03/18 A 2nd claim was received with additional request for water infiltration. They assured me that both claims were approved. Because of our complaint to Thor, they said they were going to send a factory rep to CW. Thus we are going to have to wait another 2 weeks before we hear from them. As to date CW has not done any repairs,and will not start any repairs until they hear from the rep. It appears I am caught between Thor and CW ,about who will be responsible for the repairs. The consumer should not be caught up in this dispute. I believe CW should do everything to expedite this problem. With weather improving and plans to use our motor home are pushed back to a further unknown date.
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Review
#1229531 Review #1229531 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - Lemonis

We've always received good service from Camping World. We've always gone to Camping World's first for our RV and camping needs. We will not spend another dime with you after seeing the Facebook post from your owner Marcus Lemons telling Trump supporters that he doesn't want our business. Ok, no more thousand dollar trips to Statesville for us. We support Trump and I'll suggest to you that the overwhelming amount of political bumper stickers that we see in our travels are for Trump. I don't remember ever seeing a Hillary or Obama sticker on another fiver or motor home in a resort or on the highway. Lemonis is not in touch with his clientele. So long Camping World!
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2 comments
Anonymous
#1538144

Hello Trump good bye Lemons

Anonymous
#1534874

Marcus Lemons is just a down right crook just like the big Bump!!!!

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Review
#1229310 Review #1229310 is a subjective opinion of poster.

Camping World - Nap time??

Walk in the store to be faced with receptionist with her head down on desk. Please if you're that tired or hate your job that much go to heck home
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Review
#1228712 Review #1228712 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Las Vegas, Nevada - Bait and switch ?

purchased a 2018 215 Colman from Camping World on Las Vegas Blvd in Las Vegas NV. What happened was I ask the finance person interest rate 5.49 OK $$$.$$ per month OK and for 10 yrs, had to leave that day couldn't sign the paper work came back the next day to do the paper work, still OK BUT when we got the paper work in the mail a week later we have a loan for 12 years NEVER told the difference while at the signing we were lead to believe we had a 10 year loan I called about the 2 yr difference. the next day I got a call from a finance person I guess from corp I was told in so many word YOU SIGNED WE are sorry hope you will enjoy shopping at our retail store my fault for being so TRUSTING
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Review
#1228628 Review #1228628 is a subjective opinion of poster.
Pros
  • Retail store
Cons
  • Financing
Reason of review
deceived about the length of loan

Camping World - Living room slide

2.0
Details
First problem with this slide happened 2 weeks after I purchased the trailer on Oct. 31 2015. I was camping for 2 days with a living room slice that wouldn't go out. That was in Nov. 2015. Camping World, Lake Park, Ga. fixed the slide. In Dec. 2017 the slide was making a grinding noise, going in or out. I took the Trailer to Camping World in Byron Ga. on Jan. 05, 2018. They called Feb. 12th. 2018 to let me know the Trailer was repaired and ready for pick up. I picked the trailer up om Feb. 13 2018. I went on a 2 day camping trip and the slide worked fine. On April 1, 2018 I was camping in Chapel Hill, Tn. for 3 days. On Tues April 3, 2018. I couldn' get the Living Room Slide to go in. I called the service department at Camping World, Byron, Ga. The walked me through a process to try and get the slide in. It still wouldn't come in. I stayed in that campground till the next day. A mo78 plus one nights canping27.89bile service mechanic came and we manually got the slide to go in. He charged me 286 dollars and 78 cents for this 30 minutes. I had to Abort a 3 week Camping Trip and take the camper back to Camping world, Byron, Ga. I have never been this disgusted about any product purchase in my entire life. I want Camping world to reimburse me the 286.78 plus one nights camping, plus 345 miles from Chapel Hill, Tn. to Camping World, Byron, Ga.
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Review
#1228524 Review #1228524 is a subjective opinion of poster.
Pros
  • It has been a disaster
Cons
  • Customer service and service department not so good
  • Has not met my expectations at all
Reason of review
poor customer service and warranty issue
Loss
$515
Preferred solution
Full refund

Camping World - Terrible

RV world is more like it... went there several times looking for items for tent camping. Counldnt even order me the products i wanted thank god for cabelas... will never go back or recomend this place is hortible!!!!
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Review
#1228491 Review #1228491 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World in Belleville, Michigan - Poor customer service

1.0
Details
I received an email about items on sale. I went to Belleville store. No price on shelf for Protect all fiberglass oxidation remover. Had to wait at register. Employee walked past me. Another paged her back. I told her no price on it or shelf. She argued with me telling me Im wrong. Shelf can be seen from register. No price on it. Then she overcharged me for it. Sale says 14.19 was charged 15.99. This store has had poor service for years. But now it's worse. I will take my business elsewhere. PS lot is full of holes to dodge.
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Review
#1228351 Review #1228351 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Bellemont, Arizona - *** Poor over all service 18 months trying to get repaired

1.0
Details
Bought from camping world in Beaumont Az in oct 2016 I have had the trailer at dealership on repair list for over 16 months order wrong parts so today 5 April 2018 RV still sitting at dealership tore apart for face plate cupboard I been paying almost year half slept in unit 2 times Called corporate and guess what they have Beaumont dealership call me they are the problem not the solution won’t ever call ya back for 3 weeks been trying to get ahold service advisor he never has called back talk to someone said they could accommodate the use but won’t be able to use cupboards how stupid pay this much have plywood cover over cupboards cause can’t use Brand new unit and I am the problem cause 18 months is my fault and still not fixed Please tell anyone you know read the blogs before buying from camping world if you want to be a happy camper My compensation was be patient it’s only been over a year they build a brand new complete RV in over a week Don’t become a victim to poor service customer service and *** poor overall service bye buying from Beaumont camping world Beaumont AZ
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Review
#1228120 Review #1228120 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World - Sakes part, good!! Once it's off that lot your on your own!

1.4
Details
Camping World - Sakes part, good!! Once it's off that lot your on your own!
Camping World - Sakes part, good!! Once it's off that lot your on your own!
Paid a 1000 dollars to have it delivered and a month goes buy and we notice *** in the roof!!!!! We where wondering why all the water was running down inside of front window and that's why!!! Called and talked to manager and told him, he wasn't even concerned about it!!! Never got back to me!!!! So we have a brand new 63,000 dollar camper with *** in the roof!!!! Called finance company and told them about it and keystone , they both have pictures of it.
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Review
#1228082 Review #1228082 is a subjective opinion of poster.
Product
Reason of review
Bad quality

Dover fl camping world is the worst service i have encountered in my 73 years. we pd 15000 cash for a unit late aug. we have used it once because they have had it more than we have. THIS IS THE TRUTH

it has cracks on the outside which they fixed but never buffed out, it is lie upon lie. now they say it is not in warranty. HOW IS THIS POSSIBLE ??? i so want to call 8 on your side or a lawyer. its always in 2 days ...in 3 days ...on and on and on. they have had it in total for 2 1/2 months. did you sell us a lemon. i will never recommend a starcraft product to anyone. before we could even use it there was something wrong with the fridge,,the bathroom door...the crack in the unit...the thermostat...the hot water. there has been no joy with this substantial investment. not a nice way to treat seniors who initially believed this lying bunch. barbara and frank maieritsch
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Review
#1228004 Review #1228004 is a subjective opinion of poster.
Reason of review
Bad quality