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Camping World - New traoler leaves lot with defects

2.9
Details
Bought a brand new Stryker trailer. Get it to my property no water pressure no water heater fuel station doesn't work. Take it back they say that's a warranty thing. Trailer was in my possession for less than 12 hours. Service works on it fixes one thing period mechanic calls in sick. Now that's my problem and I have to wait yet more days to get it fixed. These are the kind of things that should have been fixed and working before delivery. Buyer beware
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Review
#1247532 Review #1247532 is a subjective opinion of poster.
Product
Reason of review
Bad quality

Camping World - Terrible business

1.0
Details
Bait and switch on camper we saw versus what we picked up 2 days later. Orientation was late. Feel like at meat market and did not get sales agreement until asked for it yet again. Model numbers alternate from 27 something to 32 something pricing way off multiple price starting points
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Review
#1247491 Review #1247491 is a subjective opinion of poster.
Product
Reason of review
Pricing issue

Camping World - 2018 coleman...many issues before even going camping

Drawers.wont close. Shower faulty and leaking aroud the faucets. Oh it is covered under warrenty but we are 3 hours from nearest dealer. And yes i did know that at tome of purchase but really didn't expect to need servuce before moving it out of the yard. No other resolution offered. Will not recommend to anyone.
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Review
#1247249 Review #1247249 is a subjective opinion of poster.
Product
Reason of review
Bad quality

Camping World - Service department nightmare

Brought my motorhome to them in 2016 April and November had things documented on work orders that needed to get fixed. Brought it in several times again in 2017 and last one August of 2017 to do final walk through for warranty issues ALL documented through work order. One big repair that was documented for over a year never was submitted. Now they are saying I’m a liar and are horridly rude. I have emails, text messages, voicemails and work orders all showing proof I had it in before warranty expired. Now they say too bad. We don’t show any record of the work orders. This is the worst most corrupt place ever.
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Review
#1247226 Review #1247226 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World in Swedesboro, New Jersey - Good Sam Extended service plan

1.0
Details
Purchased the service plan for 3000.00 tried to use it on two different occasions and both times had gotten the run around. Will never purchase another RV or anything else from this company. The service manager and service dept. does not answer your calls, promise to call you back but never get a return call from Bridgeport NJ
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Review
#1246921 Review #1246921 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Hope Mills, North Carolina - Customer service Suck

2.3
Details
Bought a brand new Vegas RV after they got our money they brought us out for the walk around, this is when we found all kind of issues. Was told it could take months before part come in? Took it out on a trip and found over 12 more problem with this RV. We left the RV at camper world to be repaired now going over 1 Month and still haven't started working on it? Tried calling the service department is a Joke never can get through when you do they say that they will call you back never happens. My wife and I have to drive over 1 hour each way just so we can talk to someone. What I know today about camp world of Fayetteville NC I would never buy a camper / Rv / Travel trailer nothing from them again. Its sad because most customers will trade in some day and they are losing future sales. I would advise everyone to go some place else and stay away from Fayetteville Camping World, Customer service sucks can't get through the service department seam like no one cares . Oh by the way I have tried calling the Service Manager/ General Manager only to get a recording that they would call you back, once again never happens just a big joke like I said once they get you money service stop there. I will never buy an RV from here ever again...
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Review
#1246767 Review #1246767 is a subjective opinion of poster.
Pros
  • Sales person
Cons
  • Customer service is not there
  • Missing and damaged pieces to my camper
  • Poor customer service in service department
Reason of review
Poor customer service
Loss
$20000
Preferred solution
Better customer service, Have all issue completed within two weeks not months, Answer your phones, When someone say they will call you back then call them back, Have managers answer thier phones and return calls, treat customers with respect and take care
Tags
  • Very Poor Customer Service
  • Dishonest Camping World

Camping World - Feb 2018 bought rv

1.0
Details
I would also like to be included in a lawsuit against rv camping world...bought rv feb 2018 in garner north carolina. Drove too ohio & back and have been stuck here ever since waiting for rv to be fixed. Had already given notice at my rental home so now im homeless living in my rv...with no contact from camping world..tbey sure are quick to pressure u to buy..after purchase they do not know who you are? My rv is a freedom elite motorcoach. Ford truck..thor coach...workman ship on it is deployable..they sale you a dream that turns into a nightmare!!!!!!! Need help getting results...
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Review
#1246337 Review #1246337 is a subjective opinion of poster.
Reason of review
Order processing issue

Camping World in Cedar Falls, Iowa - Service department horrible, they lie to you

Was told some part's were not appoved for warranty work, I contacted keystone told them about being told not covered, give them year, make Vin number, they looked it up and said there was no denial of warranty work. They had trailer for 5 weeks last year and 3 and a half this year and when I went to pick it up last fall they had hit it with a fork truck, and we were told if we had waited longer they would have had it fixed and we would have not known, they have lied to us numerous times, I have heard nothing but bad things about the service department
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Review
#1246292 Review #1246292 is a subjective opinion of poster.
Reason of review
Warranty issue

Camping World - Issue with fridge never fixed

Brought in my brand new RV that was purchased in Price for a warranty issue with the fridge, i did not want to drive all the way to Price for that. They kept my RV forever, and every time i called to check i got the runaround and attitude to boot, they said they were waiting on parts. To make a long story short, my wife was looking over it this past weekend and found the fresh water plug missing, they apparently lost it when they were winterizing the RV. I stopped by to pick one up and after telling the guy who helped me what happened he pointed me to the cashier to pay for it. He also gave me the wrong plug. We had to buy one from ACE. My wife took the RV out this weekend and found out that they actually never fixed the issue with the fridge. We decided to just not deal with them again and took the RV back to where we purchased it, to be repaired. I have been to Camping world twice and each time i felt uneasy. They talk to you as if you are a nuisance. Even the young lady manning the register looked uninterested in her job, blowing and popping loud bubble gum while talking to customers. Terrible customer service all around.
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Review
#1246123 Review #1246123 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World in Chattanooga, Tennessee - Horrible

1.0
Details
Bought my camper in Feb took to campground March 1 march 5 took it back do to fireplace not working slide hitting cabint door trim pieces falling off screen door not latching and ceiling falling down. I pick my camper back up on March 30 trim piece was still falling off cabinet door has a bunch of screw holes and the cabinet door wasnt fixed where the slide was hitting it. I had a trip to go on for easter so i told them i would bring it back on my trip my awning started falling off so i take it back on April 2 on April 19 i go pick it everything fixed besides the *** load of screw holes in the cabinet door and now damage done to the front compartment door that happen while in there. Service guy told me to take and he would call me when the door comes in. Today May 1 i took camper and dropped it off they replaced the door but did not replace the trim piece and the breaker brake box is melted. Not only im paying for the camper and ins but also lot rent on the river and only got to use the camper 3 times the rest of the time its been at camping world of chattanooga
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Review
#1245579 Review #1245579 is a subjective opinion of poster.
Reason of review
Bad quality