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Camping World in Robertsdale, Alabama - Worst customer service I've ever experienced

1.3
Details
Camping World of Robertsdale Al. has the worst customer service I've ever experienced. They will not respond to numerous phone calls, will not tell me the status of my repair. Corporate is no better, wish I had never heard of them.
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Review
#1258938 Review #1258938 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - Screwed when we traded a new camper for a used one.

We bought a new camper from camping. World and it was a piece of junk. We complained to the factory gut no results. So we went back to camping world to trade for something else. Well another nightmare. We found one that we were ok with. They serviced it. We went to pick it up and it was the wrong camper. By this time I was exhausted. So we took it and lost alit of money in the process. Now just not enjoying the camping near as much. No other dealers carry what we want. We enjoy the 5th wheel campers and would prefer a front bath. Not liking the little closet bathrooms.
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Review
#1258507 Review #1258507 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Camping World in Greenwood, Indiana - Horrible customer service!

1.8
Details
I purchased a new rv from camping world in Greenwood Indiana on May 10 2018 which was one week ago today. As soon as I arrived home with my new camper I very quickly found many issues. Water leaks, (inside and out) flooring coming up, trim misssing in spots around cabinets and I had drug my wiring between my tailights most of the way home because it was never attached properly. I decided to call the general manager and state my issues and that has been 6 days ago. My wife and I have called, left voicemails, and emails and still nothing. This is the worst service and dealership I have ever been involved with. I would strongly suggest if your in the market for a new camper or used camper to go anywhere but camping world in Greenwood Indiana. Very disappointed! Don't make the same mistake we did.
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1 comment
Anonymous
#1558206

Don’t buy here worst workmanship ever. Bought 2019 had 11 days sent back for warranty work been 90 day still don’t have unit.

Was a lemon The service dept keep say they are waiting on parts. ???? If this is a 2019 I haven’t figured out why you can get parts.

They are making units daily so what’s problem. No answer.

Review
#1258018 Review #1258018 is a subjective opinion of poster.
Product
Reason of review
Bad quality

Camping World - Worst experience

1.8
Details
After speaking with andy friday brought my camper in for a new air conditioning unit monday morning. As advised by andy..i explained that i am coming from atlanta so i would have to wait on it. Andy said no problem it is a 1-2 hour job...i got there at 10am and left at 430pm Worst customer service ever...i got bounced around between 3 gentlemen working at the service dept. No one knew what they were doing..no one knew the price of the a/c unit..the 3 kept going back and forth between themselves to come up with a price....i told Don when he finally wrote up my job that the technican cannot walk on the roof because it is an Airstream..when i got it back there were footprints all over the roof.
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Review
#1257201 Review #1257201 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Manassas, Virginia - Poor Customer Services

My rating drops to a 1 star due to the poorest customer service ever!!! After the purchase of this motor home $96,000, we lost 3 refrigerators full of food. After the all three camping trips to different locations, using gas and electric the beautiful $2000 refrigerator failed. We brought the motor home back to Camping World for repair each time and each time being told it was fixed. The last time being told the part - the cooling unit was completely replaced. They lied. We brought the unit to a different RV repair that contacted the warranty dept of the unit and found that nothing was ever replaced through them. I will never bring my unit to them for repair again. You lost all my trust!! I lost confidence in any work that may be completed by this store. This was previously a 5 star as the sales team was great. Everything after we purchased (Oct 2017) was terrible. No call backs, no updates, movement at a snails pace, and lies. :(
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Review
#1257189 Review #1257189 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Camping World - No temporary tag.

We were supposed to get a temporary tag from Camping World in Oxford, Alabama to be mailed out for an overnight. A week later we still havent received it. We have called several times about this plus their forwarding our information to Texas for a permament tag from our county. Excuse after excuse when we call them about this.
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Review
#1257128 Review #1257128 is a subjective opinion of poster.
Reason of review
Order processing issue

Camping World in Lakewood Township, New Jersey - Wanted to charge me shipping fees when item was in the store

3.7
Details
Went directly to the store to purchase some items for my RV was very surprised to find out if you order is under $39 you still have to pay shipping fees if you're picking the item up at the store probably will never go back
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Review
#1256652 Review #1256652 is a subjective opinion of poster.
Reason of review
Problems with payment

Camping World - CW Meridian service is horrible

1.0
Details
Camping World - CW Meridian service is horrible
Camping World - CW Meridian service is horrible
Camping World - CW Meridian service is horrible
Camping World - CW Meridian service is horrible
We bought a 2018 over 3 weeks ago, and we've had it for a total of a day and a half. The wall was split, the 2nd tv we purchased was never installed. They didnt clean the trailer or detail anything and it was missing the furrion remote. They've had the trailer 3 and a half weeks and they have fixed a thing. Charlie in service is a condicending *** and chris the sales manager doesnt care. The gm Ron Baker has yet to return the phone call. I would not recommend CW Meridian to anyone, craigslist has better options.
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1 comment
Anonymous
#1671682

Marcus Lemonis I have emailed you why aren't you responding?

Review
#1256627 Review #1256627 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World in Kaysville, Utah - Roof installation failure

1.7
Details
Rv roof recommended to be redone due to damage. Service department recommended not patching because they do not hold up. This came specifically from clint at camping world Rv kaysville. Roof install failure because rounded radius not installed on sharp edges now new roof has holes wearing thru it after being covered in winter. Brand new in November, covered only until April with Rv cover purchased with Rv, not a cheap cover. Roof is worse off after $6400 repair done than before it was done. They do not stand behind their work. Do not go here, u will regret it. No guarantee on repairs done here! Go somewhere they stand behind their work!!!!
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Review
#1256263 Review #1256263 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World in Hendersonville, North Carolina - Taking advantage of older persons

1.0
Details
My older father in law purchased a rv in March. He was under the impression that he paid $14,000. It was later discovered that he actually paid over $26,000!! After further study it was discovered that he had paid over $7000 for add on "stuff". Such as $1995 paint protection, $1999 for gap coverage, $399 and $199 to The Good Sam's Club, and on and on all put on the loan at 8.9% for 204 months, yes 17 years!!! Which would put him in his mid 90's. He went to a local credit union to see about refinancing said rv, he was told to go back to Camping World and get the add on services removed. No one understands what the $1995 paint protection is, credit union had no idea, nor was there any paper work explaining it. He went back to Camping World, spoke with the sales manager who basically intimated him into keeping the "services", by telling him "if you take them off and something happens it's yours". I went back with him yesterday so "they" would not take advantage of him. Upon arrival we spoke with a salesman who asked if he could help us. My father in law asked to speak with the sales manager he was asked his name to tell sales manager, after about five minutes we were told that the sales manager was on a conference call for the next 30 minutes to one hour. I then asked to speak to his supervisor, was told he was on same conference call. I then asked to speak to finance manager. About 3 minutes later the sales manager came out, yes the same one on the conference call!!?? My father in law asked him to remove said add on services, the sales manager said I'll remove them but it's on you if something happens. I advised the sales manager that he was paying for full coverage insurance. The sales manager then made a comment about me not being on the paperwork. He went on to say that he could remove it all except "paint protection". Father in law asked why, he was told because it is a service that can't be removed. My father in law said that any "service" can be removed. Sales manager was actually laughing!! I then told the sales manager that this was very close to violation of NC law exploration of an older person. Wow!! He went off..ordered me out of his office...I left to avoid jail..really!! I never ever raised my voice at any time, in fact above statement is all I said the whole time. My father in law finally signed paperwork to remove "services" except this mystery "paint protection".. but the sales manager told my father in law that he would wait to turn in the cancellation until "he was sure he wanted to cancel" WHAT?? Are you kidding me? Two trips in a week's time requesting it removed, and you're going to wait to "be sure" ...we went back to credit union to refinance, while there I looked up these "services" online and found he could cancel them on line. Which I did, well some of them..when I called The Good Sam's Club, they could not find his contract, the associate asked me if the RV was purchased through Camping World? I told her yes..She then told me that The Good Sam's Club that Camping World sales is not affiliated with them. What?? I asked how that is, and was told she didn't understand it either! That we'd have to go through Camping World to cancel... Still working on The Good Sam's Club thing, waiting 6-8 weeks for other stuff to be removed. Oh, by the way finally found that this "paint protection" was paid to metrotech. I looked up metrotech and it is a spray on product to protect the paint. I guess that is why the sales manager would not reveal what paint protection was, because they "slipped" it in...but at least I understand why it can't be removed... So All this and still waiting 6-8 weeks!!
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Review
#1256020 Review #1256020 is a subjective opinion of poster.
Product
Reason of review
Problems with payment