Camping World in Monticello, Minnesota - Would never purchase from them again
- Service techs personality
- General manager
Camping World in Meridian, Idaho - NOT IN MY LIFE TIME
Camping World - Another dissatified coustomer
Update by user Jun 20, 2018
Turned over to BBB. Camping world denied telling me they would take care of the problem.
BBB did nothing. Do not buy from camping world unless you can look past all of there lies.
Original review posted by user May 21, 2018Stoped by camping world to look at campers. Found just what I wanted. Yhey told me they checked everything and it was good. they sadi the propane to the heater was unhooked and could not be checked. the batteries checked out good. When I got home with it I found the the batteries were no good and the heater worked fine if you installed 2 AA batteries. The main battries had been froze and did not hold a charge. I talked to one of the managers. He told me thatif I brought them in that they would repace them. 200 miles one way, I returned the battries. they said they were special battries and they would have to order them. So I left them the old battries and came home to return at a later date to det new battries. they then left me a message telling me that they would not replace the batteries. When I called them, they would not let me talk to the salesman or the manager that said they would stand behind the battries. Do not take them at there word. They lie and tell you anything to get you out the door.
- What i purchased
- Lies and misleading answers
Camping World in Fairfield, Ohio - Pissed off customer
Resolved: Camping World in Hope Mills, North Carolina - Be Very Careful With These People
Update by user May 21, 2018
The GM for this location called today and pleased to say all issues were resolved. Thank you Steve
Original review posted by user May 19, 20185/16/18 Drove 87 miles to keep a appointment set by CW to have a vent fan and two vent covers installed. When fan and covers were ordered was given a ball park price for parts and labor $400-$450. First work order at check in was $900+dollars. After refusing that and all there explanations as to why I was not told this or that I agreed for them to proceed with as estimated cost of $700+. We are talking about 1 Vent fan and two vent covers. After hours of waiting, ask to see the finished product. Vent fan cover was smoke/black NOT white as ordered, the new vent had no cover only 1 cover installed over bedroom. After a lot of cussing and shaking of heads on there part was sent to pay a $596 bill. Lot of emails to corporate office, a call from corporate person assuring me he would get this before a person who can fix the situation. Got a call yesterday from supposedly the service and part managers and it did not go well. 1. According to work order they did what was requested. 2. Since I had signed a $700 work order and only paid $595 sounds like the already took care of the problem. 3. Both these gentlemen had the most condescending, arrogant attitude. I understand they were pissed because they got a email from corporate and had to call. They finally offered to match online prices that they had agreed to do from the beginning and a $50 gift card! I may be off base but i refused!!!! 1. I think I should pay only prices agreed to on initial order 2. Think I should pay a reasonable rate for hooking up a power source (not $190) there was a light 18 inches away from opening. Thor says there is a wiring harnesses there already. 3. Compensated for gas (would not have made the trip had i known they would not have all the parts) Please tell me and Camping World Hope Mills who is wright.
Camping World - Worst customer service ever
Camping World - Roadside Assistance
Camping World in Kingston, New York - DO NOT BUY HERE !!!!
Camping World in Berkley, Massachusetts - Horrible repair service
- No communication
Camping World in Robertsdale, Alabama - Refusal of warranty being honored
Update by user Jun 17, 2018
As of 6-17-18 company still refuses to honor 1 year parts and labor.. suspension failed, equalizers damaged, axel shifted causing breaks to be damaged ..
still no resolution with camping world. Corporate would not confirm or deny that they did or did not have a 1 year parts and labor warranty on repairs...
Still waiting. Probably will be out the $2,500 ....
Original review posted by user May 18, 2018In January 2018 we broke 2 leaf springs on our Grand Design RV 5th wheel Solitude. This Camping World was only 8 miles away and over 2 days fixed us and got us on the road. We thought they saved us. Little did we know they used inferior parts and improper bolts that barely held on the springs to the axels. 4 months latter the springs failed, not only failed but damaged the equalizers on the rig, causing the axel to shift and damaging the brakes. When I called about the 1 years parts and labor warranty I was told about to get re-embursed for the 2,500 dollar expenses the Service Manager Kevin Hester said that they do not give warranty's on repairs paid for by insurance companies. Called the Insurance company Protecitive Asset Protection Platinum coverage Xtraride service contract program they only paid for 1/2 of the cost of 2 springs not replaced by Camping World. I would strongly advise you to avoid this Camping world for their inferior repairs. On the U bolts holding the axels on, the nuts were 'barely' screwed on. I don't fault the service writers who only did their job, but Camping World corporate does not give a crap either. Calling them they acted concerned but told me not to write back until the several month long process of asking for a policy payment review was completed even thought they said that it did not sound proper for them saying no warranty on repairs.
- I liked the service writers -
- Dont like service manager for denying warranty claim
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