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  • Customers like
    • Pleasant salesman 14
    • Sales person 6
    • Variey of campers 5
  • Customers don't like
    • Service 31
    • Customer service 27
    • Service department 25

Purchased new 2016 toy hauler from camping world in October 2015. Big selling point was 130 locations nationwide. My experience with local people at store has been a circus. They have nobody that does what they are supposed to do. General manager just makes excuses for anything or anybody that works for him. My mistake was to buy trailer in fashion before I had to leave for work. They did not want to hold on to it for 2 weeks until I could return. Big deposit available. They had to make sell as store was new. Had to look good for corporate.... Read more

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My name is Eli Burbank. I purchased my first trailer ever about 10-14 days ago from your Draper, UT location. It is a 2008 Jayco Jay Flight 28 BHS. I was very excited about the purchase, and deal that was being provided to me. I took it out for the first time this past weekend. I was very excited to sleep in it for the first time. As we were preparing to make our bed, we discovered a very significant bed bug infestation. I attempted to call the store yesterday and received no response back. I went to the store today only to be treated in a... Read more

Was this review helpful? 3 0

We purchased a fifth wheel from draper,utah. I had recent back surgery so it left me having to use a walker. I called our sales man and told him the situation and to see what he could do. He calls me back and tells me I would need to come up with 8,000 dollars I said why he told me I was upside down. So I got out my paper work and started looking, They charge me 2300 for tire pro,2100 for extreme pro,took paper work to bank they said something looked wrong. Called finance guy they were only giving me 22000.00 trade in when he charged me... Read more

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Will NEVER buy anything from the Camping World in Coburg, Oregon. Worst customer service I have ever received. We were camping and were without hot water in our 5th wheel. We had them install a endless hot water heater and it works fine for a couple trips and then it just quit working. Called the Service Manager several times leaving messages for him to call back. We have still not received a call from them. Had called a couple weeks ago regarding another issue we discovered before leaving on this last trip. Still no call back from... Read more

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My husband and I purchased a 5th wheel from your Richmond, IN site. Though we are happy with the camper, we are not happy with the way we were treated. Just take our money and then dump us. We purchased vent covers and slider covers. When I called to set up a date to sign the papers and pick up the camper, I asked if that gave them enough time to do the work needed. I was told no problem everything would be ready. After several hours completing paperwork, we did our walk through. None of the work was done. Our salesman forgot to submit the... Read more

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I wanted to buy a trailor. So i gave them my info and no one even called to tell me anything. If you are looking to buy one give your business to someone else. I dont know how you can run a business with out good customer service. Oh well i guess i will buy from someone else. Add comment

Very bad customer service!! We recently bought a new 2016 Autumn ridge camper from Camping world of Chichester, NH in December . They day we picked up our camper we spent more time signing paper work than actually learning about and checking out our camper for problems. They told us not to worry that we could report any problems in the spring when we brought it back for the rear panel repair. After all the paper work was signed everyone left an we were left there for 2 hours in the dark putting everything into our camper from the old one. ... Read more

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Horrible customer service. No follow up calls at all. If you don't make the call they certainly will not. Even when you do call the manager of sales and service are NEVER there. They have their money and you mine as well bend over and take it op the tail pipe because they aren't going to help you! Add comment

Every time I have a situation these guys have every excuse in the world. Worst service dept ever. Can never get anyone with authority to return a call or answer a phone Add comment

Bought a brand new 2015 Open Range 34' cash money and a $2,015.00 extended service plan. The unit has been at Camping World, London Ohio for 5 days now and still has not been pulled in for electrical and refrigerator issues. When I spoke with the Service Manager he asked when I needed the unit back and I told him the 21st of April 2016. After not hearing anything I called on the 20th to find out nothing has been done yet. Will be cancelling the extended service contract and never going back to this place. Seems they want to take your money and... Read more

Was this review helpful? 3 0
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