Camping World Complaints and Reviews

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  • Customers like
    • Pleasant salesman13
    • Variey of campers3
    • Sales person3
  • Customers don't like
    • Service21
    • Service department19
    • Customer service19

  • 1 hour ago
  • Ground Transportation - Trains, Buses
  • Redding, California
  • 3

We dropped off our RV at the Redding Camping World on a Friday to have a traveler satellite installed. When we dropped it off our back up camera was working fine, we're travelling and have been using it for about 4 weeks. When I got the RV back the camera no longer worked at all!!!! It worked just fine when I handed them the keys because I was using it!!! I was told by the service dept. that... Read more

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  • 2 hours ago
  • Dealers
  • Hunters Creek, Florida
  • 4

Deceitful sales tactics. Lying about work orders that would be completed Mission statement is a company fantasy. CEO does not respond to complaints but says "100% customer satisfaction is my goal" Service Department grossly overcharges for service. Do not purchase the extended warranty. No one recognizes that the $8000 warranty you puchase covers anything! We were screwed! Camping World... Read more

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  • 12 hours ago
  • Service Centers and Customer Services
  • South Elgin, Illinois
  • Warranty And Customer Service
  • 18

I purchased a Thor motorcoach on May 29th from your team and it has turned out to be one of the worst purchasing decisions of my life. I truly regret my decision. We took one trip after buying the RV and: Found ourselves and our dog trapped in the unit due to a malfunctioning dead bolt lock on the door. Escaping through the emergency exit window in the back would have been dangerous. After... Read more

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  • 1 day ago
  • Service Centers and Customer Services
  • Yuba City, California
  • 22
  • REVIEW RATING 4/5

I was looking for a small motorhome 24' when I found a Travago on the internet at Camper world I ask the salesman and he said he found a new one in Fresno and could get it here in 1 or 2 days. This was 5-16-15. It finally got here 5-29-15 from somewhere. they told me fresno the somewhere down south the I heard it came from Bakersfied no one seem to know as they are all managers out there. When it... Read more

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  • Jun 27
  • Dealers
  • Denver, Colorado
  • Big Country 5Th Wheel Rv
  • 35
  • REVIEW RATING 4/5

Inept. The camping World in Golden Colorado is so mismanaged no wonder the service is so poor...to make a long story short we ,purchased our 5th wheel May 12 and still are waiting for our hitch. They have graciously let us use a rusty used one. In addition, my husband went to register the coach and the DMV had no recorrd of the sale. Joan at Camping World said they are still working on... Read more

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  • Jun 27
  • Other
  • Spartanburg, South Carolina
  • Extended Warranty Contract Fraud
  • 56
  • REVIEW RATING 4/5

My Aunt and Uncle bought a brand new camper to put at our boat club on Lake Wateree. upon showing us the paperwork she realized that they charged her ufor the 2,500 extended warranty without any paperwork explaining what the warranty covered. she called to cancel the warranty and get a refund and the person tried to pressure her to keep it. My aunt asked her to fax the paperwork to the bank so... Read more

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  • Jun 26
  • Dealers
  • North Myrtle Beach, South Carolina
  • Travel Trailer
  • 51
  • REVIEW RATING 4/5

Do not buy a RV from Camping World, especially Tom Johnson Camping World. The Elite membership for service was terrible. The mechanic who worked on our trailer was negligent, did a terrible job, and endangered our lives by putting the hitch together wrong. We bought a new trailer, 5 months old and discovered it had Rust and Corrosion under the carriage. The manager of the store never answered... Read more

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  • Jun 26
  • Dealers
  • Middletown, New York
  • 2015 Jay Flight 29Rks
  • 38
  • REVIEW RATING 4/5

I bought a new 2015 Jay Flight 29RKS from Camping World in Kingston, NY this year. Michael Lenhann the service department manager needs to be trained on how to run the service department correctly. WHAT A JOKE. All i can say, its a three ring circus. I purchased the camper on 04/30/15 and needed warranty work done so I brought it back on 05/11/15 and sat there for a week and never worked on. So... Read more

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  • Jun 26
  • Dealers
  • Lancaster, New York
  • Travel Trailer
  • 35
  • REVIEW RATING 4/5

Tried to buy a travel trailer and could not get a simple price for my trade and the new unit.Recieved a "form" email from the CEO and recieved a hostle call from the sales manager. So I Bought else where. The sales staff at this location are the worst ever. I recently placed an order on the web site and the same old thing. After sitting on hold for customer service the system dropped my call. I... Read more

Was this review helpful? 1 0

Houghton lake camping world worest parts dept ever ! Rude staff if i had people working for me like that i would fire them !! And get some real help ! Add comment

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