Camping WorldComplaints and Reviews

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  • Customers like
    • Pleasant salesman 13
    • Sales person 6
    • Variey of campers 4
  • Customers don't like
    • Service 29
    • Customer service 26
    • Service department 25

In Dec 2015 we purchased a used 2004 Holiday Rambler Presidential 5th Wheel at Camping World of Denver. They told us we also needed to pay $1000 for a clear coat to protect the outside of the unit. There was no 5th wheel hitch going with the unit. They told us they would store the rig while we looked for a truck to pull it with, the manager said he would look around and see if he could find the... Read more

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While attending the Louisville RV Show on January 29, 2016, we found a 2016 Heritage Glen 337 BAR. The same camper we had found at another lot. Salesman said they would beat whatever price the other lot was quoting. We agreed on a price, I paid a deposit. Camping World said they would send me a purchase order on Monday, February 1, 2016. I called, texted, and e-mailed all week trying to get the... Read more

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Purchased a coach in 2012 only to find out today (4 years later) that the coach they sold me had a "Branded Title". LEMON LAW BUYBACK IN 2006. Sadly, they knew the coach they were selling me was worth about 50% of Blue book value. Called yesterday GM (Mike Braman?) at least that is what he said his name is,,,told me he would "run it up the chain" and call me back. SURPRISE.. NO CALL BACK. ... Read more

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I purchased a camper from them in January 2016 paid for it and not picking it up until 4/2016. When I called and asked when my warranty starts they told me from the day I purchased it. A good common courisity for them should have at least told me that when purchased it. A good sales person should have told me just to make a down payment and pay balance when I pick it up. The Sales Manager is so... Read more

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To be quite frank, the service at Camping World Berkley, MA is absolutely terrible. We brought our camper in for warranty service in November. They not only didn't do what they were supposed to, they charged the manufacturer and did more damage. Upon realizing this, the service manager Craig not only argued with us about it, he lied and said they did do what they were supposed to. Upon giving him... Read more

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They have the worst Customer Care policy that I have ever dealt with, when I purchased our Montana HC from them they said they needed A week to prepare it up for delivery, when I went to pick it up they had done "0" preparation inside or out. In walk through there was still antifreeze stains in sinks and shower carpet was dirty, they did not seem to mind. They caused damage to the nose cap, with... Read more

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I am so disappointed with the service we received there, mostly with the finance department. After sitting there for hours afternoon on Saturday waiting to hear on our financing, we were told they wouldn't know anything till Monday or Tuesday so we left, but not before leaving a cash deposit/down payment ( which looking back I'm not sure why they needed us to do that, before we even knew if we... Read more

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I bought a new Jayco travel trailer in April from Camping World in Spokane, Wa. Had a warranty claim after I took it home before I ever used it and it took their service department app. 3 months to do work that should have been completed in a week at the most. I must say the factory was very helpful and the total problem was their service department. Work was completed immediately when I used the... Read more

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Not only does the service such....so does the managment that does not practice the company values and treats thier employees like *** and take complete advantage of quality people. Working salaried people like dogs and forcing them to live at work and if you dont work 6 days a week and 70 hours your job is on the line. And also if your not kissing the *** of managment ....your going no where.... Read more

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My name is David Davis I live in Pa. I have had a few bad experiences with CW. It would appear that no matter how many times you complain to corporate that not one person that is in charge of national sales or service will ever call you. People like Ron Baker eastern sales mgr will call you and if you are fortunate he will try and resolve he says problems. Don't believe it until it happens... Read more

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